Fidget & Bob

One of the saddest events of last year was when Tutti Frutti (Reading station’s terrific ice cream café) closed abruptly back in October. I found out while on holiday: on the Monday morning I grabbed my regular latte from Paul before jumping on the RailAir – a holiday ritual I’ve always loved – and the next thing I knew I was drinking in a plaza in Andalucia and hearing troubling reports from Blighty that Tutti Frutti was no more. They were correct; I’d had my last latte there and I hadn’t even known it. By the time I got back to Reading all the kit had been taken out; five months later, the signs still say a new store is “coming soon”.

This is why we can’t have nice things, I ranted on Twitter for what may have been a week but, to many, probably felt like longer. I was cross with Network Rail for not treating Tutti Frutti better. I was cross with our local media for not celebrating the place more (the piece they eventually ran about the closure was an apology of a thing). I was cross with the people of Reading for going to Costa or Starbucks instead, when brilliant coffee and service were a stone’s throw away.

After I’d got over it – and, I suppose, myself – I realised the truth was more complicated. There was another reason why nobody had seemed to know Tutti Frutti was there. Several other reasons, in fact: no website; limited Facebook presence and a Twitter feed which made it look like the place closed a long time ago (the last Tweet dated from June 2015). Could anybody rely solely on word of mouth in this day and age? Was it enough to expect your customers to do your advertising for you?

In my head, I composed a long (and pompous) feature, explaining where all these restaurants were going wrong. I decided it wasn’t hard to run a good Twitter feed without pouring huge amounts of time into it. Just be chatty and engaging. Follow back and reply. Tweet a few times a day at the very least. Put pictures up of your food that made people want to come in and eat it. Use hashtags. Make sure followers got an idea of the personality of your brand. Could it be that difficult?

Perhaps it was, because I struggled to think of Reading restaurants and cafés that pulled it off. Shed and the now-departed Mya Lacarte got the tone right, but couldn’t manage the frequency. Workhouse had the opposite problem. Thames Lido was good at it, but then they did it with the sort of polish that suggested that it was somebody’s Actual Job.

Nowadays it’s much easier: all I have to do is say look at Fidget & Bob’s Twitter feed, because they get this stuff right in a way many bigger establishments could learn from. They started Tweeting even before they began trading, and followers could see the establishment coming together – counters being built, dishes being tried, suppliers being chosen. By the time they opened their doors, you already felt invested in this little café/bar/restaurant out in the wilds of Kennet Island (or I did, anyway) and I wanted them to do well. Over the last couple of months they’ve built on that, to the extent where I can honestly say that without their Twitter feed I might not have hopped in my mum’s car and made the trip out of town on a cold, crisp night, the threat of impending snow hanging in the air.

Truth be told, the last time I’d visited Kennet Island was to have a colonoscopy at the Circle Hospital, so I was looking forward to something going in the right end for a change. That anatomical detail aside, I liked Kennet Island, and the piazza was incongruously nice: not Andalucia nice, perhaps, but still a surprisingly pleasant open space. I could imagine a pleasant summer afternoon sitting outside, taking in the sun. There was free parking on the square and an inviting glow coming from the windows, although the place was almost empty when we walked in.

Essentially, it was a big rectangular space with a number of tables – one large one with benches for communal dining and a number of smaller ones for groups of two or four. The furniture was all mismatched without seeming twee or quirky, and a wall was plastered with kids’ drawings. I liked the long counter and bar at the back of the room, and the industrial-but-not-pretentious light fittings. We grabbed a table by the window, feeling a little spoilt for choice.

Service, from the co-owners, was terrific from start to finish, although I hadn’t really expected anything less. I ordered a latte to warm up and a glass of wine to drink while we looked at the menu. I was told that the coffee was from Clifton Roasters in Bristol – a decision they had obviously taken time over – and it paid off, being smooth and complex. My red wine – nero d’avola – came in an attractive stemless glass and had lovely hints of smoky cherry. Fidget & Bob make no secret of buying their wine in boxes and, on this basis, it seemed like another excellent decision (also, it means they can offer 500ml carafes – how I wish more places would do this).

My mum fancied a gin and tonic and one of the co-owners talked us through the options, which included Toad, from The Oxford Artisan Distillery. She wasn’t persuaded at over five pounds for a single to see if it was as good a gin as it was an acronym, but the Plymouth and tonic went down well. Kudos to Fidget & Bob for only charging eighty pence for Fever Tree tonic, although the overall effect was slightly marred by only adding a solitary ice cube; it wasn’t that cold out there.

The menu was small and perfectly formed, in more ways than one: not only were they all small plates, but the range was on the narrow side. A few nibbles, a cheeseboard, a soup, four different “pizza” (inverted commas theirs) in two sizes and two specials, both bao, steamed buns. I could see a fair few things I fancied trying, but I couldn’t help but feel I’d end up ordering most of the menu – partly to sample a decent range, but mainly because otherwise I’d leave hungry.

I had reckoned without my mother, the woman who orders half sandwiches at Pret and has the discipline to have a couple of squares of chocolate a night (discipline, needless to say, I haven’t inherited).

“You know me, I don’t have that big an appetite.”

I cast my mind back: I was sure I could remember occasions where she’d ordered three courses in a restaurant, but try as I might, I couldn’t bring them to mind. In any case, my mum is not a woman to be trifled with. We settled for one each of the two bao and a pizza to share (small rather than large: my mum insisted, and the co-owner agreed, sagely telling us that a large would be too much). I was tempted to order a cheeseboard, too, but I decided I already knew that Fidget & Bob bought well: the question now was whether they cooked well too.

Much is made of restaurants with a “chef’s table” where you can see everything going on around you. Well, you get that experience at Fidget & Bob without having to brag about it – they go about their business chopping and steaming and topping and cooking and frying just the other side of the counter, seeming to have a lovely and companionable time as they do it. Another couple of tables were occupied by the time our food began to arrive, and I saw chicken wings arrive at another table looking, as they always do, nice enough to make me wish I could be bothered with chicken wings. A little enamel cup full of salted popcorn – a nice touch – helped the time pass until our food arrived and, not for the first time since I arrived at Fidget & Bob, I found myself thinking there really was no rush. My mother and I chatted away: despite her lack of appetite the popcorn inexplicably disappeared in no time.

I had been dubious about Fidget & Bob’s pizzas, having seen pictures on their Twitter feed. The inverted commas were because it was served on a flatbread rather than a traditional base, and somehow that felt like a way you might cheat at home rather than cook in a restaurant. But what won me over and made me order it was another Twitter picture of onions, slow roasting in the oven, realising their sweet, golden potential. I wasn’t disappointed when my onion and mushroom pizza arrived. It may have looked makeshift, but it was very tasty and didn’t stint on mushrooms, onion or nicely bubbled cheese. Well done, too, in that you didn’t take a bite and find the whole topping sliding away as can sometimes happen. The onions had just the right sweetness, the mushrooms added a beautiful roasted nuttiness. A small pizza was dessert-plate sized and cost six pounds fifty – this felt ever so slightly on the pricey side, but that may have been god’s way of telling me I should have ordered a large one. It would have all been eaten, put it that way.

The bao were another matter. Like Fidget & Bob, I felt invested because I’d seen them assembled, gradually, from a distance. I saw the buns gradually rise in the steamer, I saw the pork belly on the pan. And when they turned up, both the pork and tofu bao, I wanted them to be great but they were near misses – good near misses, but near misses all the same. The pork belly was very well cooked with just enough crispy texture and no wobbly fat, and the chopped spring onion, coriander and peanut on top was lovely stuff. But it was too delicate, and it needed a sauce to bring it all together.

The tofu would have been superb if it had had some crispiness, but it was lacking that element which meant the whole thing was too soft and pillowy. The advertised wood ear and shiitake mushrooms were missing, replaced instead with an additional slab of tofu, and although there was oyster sauce on top it needed more. Only the scattering of sesame seeds rescued it from being just too softly spoken. I thought they needed more oomph, while my mum – who talks about having a very indelicate palate almost as it proud of it – found them bland. This is a shame, because it’s a fantastically brave and creative thing for a little café in Kennet Island to do. They were close enough to how I imagined they could be that I still fancied giving them a whirl another time.

I would have had a dessert – the “gooey chocolate croissant pudding” was calling to me – but my mum pronounced herself full (or, more precisely, only having room for a couple of squares of chocolate later) so we settled up. Dinner for two came to £35, not including tip. As we were paying we chatted to one of the owners and again, it was lovely to see her so enthusiastic about what they were building here.

“We have these charging points set up”, she said, pointing to the counter up at the window, “so that people can log in and work from the wi-fi here. We get quite a few people during the day, and you get a little stir crazy working from home.” I could imagine it would be a very nice place to take a break from a solitary day cooped up in the house, and for a moment I wished there was a place like that near me.

I think even the owners of Fidget & Bob would never pretend for a minute that they’re the finished article. In fact, to their credit, I think they probably don’t see the journey they’re on as one that has a defined end anyway. It is a lovely place, with a certain something you can’t fake or make on an assembly line which is all about love and passion. And although not all the food I had was brilliant, and some things on the menu need a bit of tinkering, I really hope they keep up the good work and that they get a loyal clientele which goes with them.

One of the big questions in my mind about Fidget & Bob was: is it good, or just Kennet Island good? I’m still not entirely sure, but put it this way: the next day I was snowed in and working from home and looking at my Twitter I saw a picture from Fidget & Bob of their chalkboard, surrounded by the snowy piazza. On it, it told people to come in and wait out of the cold for the bus into town. “No purchase necessary”, it said. And I thought: You know what? Even just reading that makes me want to come and eat with you again. Sometimes we all forget the social in social media, and eating too, done properly, is a social thing. Fidget & Bob get this so right that, even on a bitter winter’s day, it’s impossible not to warm to them.

Fidget & Bob – 7.0
The Piazza, Kennet Island, RG2 0GX
0118 931 0271​

https://www.fidgetandbob.co.uk/

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Richfields Deli

Normally I end the year with my annual awards. It’s a great opportunity to round up the year in restaurants and tell you my favourite starter of the year, my favourite main course, the whole shebang. Not this time, though, because it hasn’t been that kind of year: I had nearly twelve months away in retirement and finally came back in the summer, two (count them!) house moves and many life changes later. So instead you get one last review from me but, because this time of year is always a reflective one, there’s a bit of navel gazing to get through first. Sorry about that: I’ll try to keep it brief.

This year has been full of wonderful discoveries. The ever-changing menu at the Lyndhurst, for one – a recent visit featured a terrific crab and leek gratin with a parmesan crust, just crying out to be forked from the ramekin onto toast oozing with butter. Pretty much anything at Namaste Kitchen, my restaurant of the year, from firm paneer in a light spiced batter to the best chow mein I think I’ve ever eaten (I went last weekend only to find they were too busy to fit me in – I’ve never been so pleased to be turned away from a restaurant in all my born days). Or, of course, the continuing brilliance of Georgian Feast, whether it’s their beautifully tender lamb and tarragon stew offset by sharp plums, their glorious spiced chicken thighs or the khachapuri, soda bread stuffed with a blend of three different cheeses, one of Reading’s food wonders (and just as good heated up in the oven the next day with a hefty helping of Branston pickle, take it from me).

But the year has also been full of other brilliant experiences, all of which have made me love this town and its community even more. Blue Collar turned Forbury Gardens into the best place in town on countless sunny summer weekends. The Reading Fringe transformed the town into a hotbed of high and low culture: I watched Born To Sum in the Rising Sun Arts Centre with my totally baffled friend Dave, and skulked on the sidelines of All We Ever Wanted Was Everything at Public, desperately hoping not to be forced to participate (“I loved it” said my mother afterwards in the bar, “all those angry young people in smoky rooms, it took me right back to the Sixties”).

And there was more. I spent a Bank Holiday Sunday in the Retreat at their impromptu cheese festival, the table in the back room groaning with cheeses from all over Europe, home made black pudding sausage rolls there too, and I wound up sitting on the bench outside passing round a bottle of Sauternes to friends and strangers alike. I sat in St James’ Church and took in the sweep and ambition of Matilda The Empress, a production which redefines the kind of thing Reading can offer. I finished the year at South Street watching Singalong-A-Muppet Christmas Carol, preceded by the chaotic spectacle of one half of Shit Theatre crossing the stage on the back of makeshift camel John Luther while Frankie’s “The Power Of Love” played in the background. It was one of those times when I wished I’d been on drugs: at least I’d have had an excuse.

Oh, and I sat in my garden in the morning sunshine, drank tea, ate toast and Marmite and read my library book. Such a small thing, maybe, but nonetheless a moment of peace which didn’t always seem on the cards this year. Another thing to be thankful for.

And, of course, I started reviewing again. That’s another area where I need to be thankful to lots of people – to everyone who came back after my hiatus and read, retweeted, commented or said such lovely things on social media. To Pho and Honest Burgers for working on reader competitions with me so I could finally give something back to you all, and for all of you who entered those competitions. Last but not least, I owe a big debt of thanks to everybody who came with me on duty and helped me to review a restaurant: from beer friend Tim to meat fiend Ben; from my wise and occasionally withering mum to girl about town Izzy; from old friend Mike to new friend Claire. I couldn’t have done it without them – and who knows who might get pressganged (or asked nicely) in 2018.

For my final review of the year, I wanted to find somewhere that sums up what I always look for in an establishment – somewhere small, independent and distinctive, somewhere that deserved more exposure and a wider audience. Somewhere good in the less fashionable parts of town, where the rents are lower and where it’s easier for interesting things to evolve and develop (it’s no coincidence that most of Reading’s best independent restaurants grow and prosper away from the town centre).

The place that jumped out of my list, which had been mentioned by a few people on Twitter, was Richfields Deli, a little joint on the Caversham Road just down from the Moderation. As I understand it, it used to just be a café doing sandwiches, but it expanded and reopened early in 2017 and when it did, so did the menu, offering “Breakfast, Brunch and Street Food”. Leaving my reservations to one side about serving street food in a building (let’s be charitable, as it’s Christmas) it looked interesting, so I turned up, shaking the rain from my brolly on a dreary Sunday afternoon. I had my friend Tim in tow – he used to live nearby, and said he had happy memories of the place.

My first impressions were good. It is a surprisingly spacious place, which has been opened out into a front and back room and it’s all very nicely done with wood floors, tasteful blue walls and some very fetching art hung up (I would quite happily have taken some of the more abstract examples home with me). A long bar connected the two rooms, with some attractive-looking cakes on the counter and a blackboard above with an extensive list of drinks, shakes and smoothies. Many of the tables were occupied by friends and families, enjoying brunch. I also noticed from another chalkboard that Richfields sold an impressive range of local beers, although it seemed a bit baffling to do so when the place closes late afternoon.

The menu was so big that it would probably take two or three visits to get a representative impression. I worried that it was too big – a good brunch section, grills, salads, sandwiches and a range of burritos. I was still unconvinced that it constituted street food but it was hard to dispute that the menu was definitely well-travelled: pancakes and maple syrup from the States; brisket and kimchee from Korea; tandoori chicken roti and a full English breakfast. On another day I might have ordered any of those things, but the Gaucho cheesesteak sandwich was calling to me. I love a Philly cheesesteak sandwich, but moreover the menu had just enough hints that the dish might be special – the steak was from Jennings, just across the bridge, and it had been marinated in chimichurri. Tim was also tempted by that dish, in which case I might have had the halloumi and Portobello mushroom burger with lime and chilli dressing, but ultimately he settled on a classic cheeseburger. “I can’t help it,” he said, “I really fancy a burger.”

But first, the drinks. Tim had a large coke, which gratifyingly came in the iconic glass bottle rather than from a can or a siphon. I had a large latte – I approached it with no great enthusiasm, and I’d probably have gone for a mocha if it had been on the menu, but I was very pleasantly surprised. It didn’t taste burnt and was nicely balanced: not one for purists, so not in the same league as places like Tamp or Workhouse, but a really pleasant coffee. Better than Costa, for starters, and streets ahead of the milky grimness I’d endured at Tipsy Bean a few weeks back.

While we waited for our sandwiches I enjoyed relaxing at my table, catching up with Tim who had all sorts of gossip, and checking out my surroundings. There was a twinkling white Christmas tree in the corner and the whole place had an atmosphere I really liked. Not scruffy, not trying too hard, not trying to mechanically extract hard currency from hipsters or students, just calm, pleasant and tasteful. It made me realise how rarely, in the box-checking world of food trends, you come across a place like that.

“The owners aren’t in today,” said Tim, “it’s even better when they are. They’re a lovely couple.”

I also checked out the food at the other tables, because that’s something I struggle not to do, and I found I had more food envy. The breakfasts looked marvellous – big thick rounds of black pudding, nicely cooked sausages, caramelised on the outside, and fried potatoes which looked like they’d been cooked from scratch rather than tipped out of a bag in the freezer.

“The breakfasts are really good.” said Tim.

“Better than Alto Lounge?” I asked. One thing I know about Tim is that back when he lived round here he did love an Alto Lounge breakfast.

“Yes, even better than that. Although Alto Lounge does this fantastic sausagemeat patty, I can’t get enough of those.”

Just as I thought my hunger would completely get the better of me, our food arrived. My sandwich was a thing of real beauty: a generous, nicely baked baguette absolutely crammed with steak, cheese and peppers. The picture might not do it justice, and makes the steak look a tad grey, but it really wasn’t. You got lots of it, and it was tender and delicious. If I was being critical, I’d have liked it to have more chimichurri to lift it, but even so it was really difficult to take exception to it in any way. I ordered extra onion rings and they were little compact things (like you used to get from the supermarket) rather than big greasy battered hoops of onion with the batter falling off. If anything, that made me love them even more.

“These taste like those onion ring snacks you get in the shops” said Tim, spot on as usual. Again, this was really no bad thing.

Tim had gone for the burger with jack cheese (rather than blue cheese) and it looked pretty good from where I was sitting. There was the regulation standard issue brioche bun, burger sauce spread on one half, and the patty seemed decent. There was also gherkin – always a favourite of mine – and Tim had ordered onion rings, although it was a little disappointing that they were served on the side, rather than on top as the bacon or cheese would have been. I think Tim had food envy at my sandwich, but even so he seemed happy enough with the burger. I didn’t get to try any, but it looked good and although not served pink it seemed perfectly cooked in the middle, not dried out or grey.

“Is it as good as, say, the Oakford?” I asked him.

“Oh, it’s better than the Oakford.” he said between mouthfuls. “I just wish it was a bit bigger.”

It was an interesting point. The burger was nine pounds and came with fries, which made it reasonably competitive but possibly on the slightly pricey side given the size of it (that said, there’s a lot to be said for a burger you can actually eat with your hands). My sandwich, which I really enjoyed, was ten pounds and however much I liked it I wouldn’t be doing my job if I didn’t also say that it was a bloody expensive sandwich.

Service was kind and friendly – ever so slightly amateurish, but in a way I found impossible to dislike. It took a while to figure out that you have to order at the counter, so we sat there like lemons for a bit with staff wandering past our table before figuring that out (they were very apologetic when this became apparent). They totally forgot to cook our fries, and the waiter said “sorry, I’ll just put them under”, wandered off and came back with them piping hot about five minutes later. They felt shop-bought – nice enough, but having seen the fried potatoes I’d hoped for better. But when a place builds up goodwill you can get away with slips like that, and I found I really didn’t care about the mistakes. I was comfy and cosy, the rain was battering away on the pavement outside, Christmas was around the corner, I was having lunch with a very good friend and I was eating a truly splendid – if costly – sandwich. Lunch came to just under twenty eight pounds for the two of us, not including tip. It cannot be denied that it was a pricey lunch, and that’s probably one of the only reasons the number at the bottom of this review isn’t higher.

So, Richfields is almost the perfect example of the kind of place I’m looking for when I review restaurants and cafes. It’s independent, it’s small, it deserves more recognition and it’s in an unsung part of town (even more unsung now Papa Gee has upped sticks and moved to Prospect Street). But then Papa Gee kept going for ten years just down the road, so maybe there’s enough local custom to keep Richfields in business. I did find myself worrying about it slightly – the Mod next door does proper sit down lunches, the Gorge is competition for breakfasts and, on Sundays at least, Georgian Feast does a chicken wrap which is probably better and cheaper than anything you can get at Richfields. I have a sneaking feeling there will be fewer independent restaurants in town this time next year, so more than ever we need to spend our money to preserve the kind of town we want to live in. I’ll make an effort to go back there for brunch next year, for exactly that reason. I hope Richfields has a happy and prosperous 2018 – and actually, that goes for all of you too.

Richfields Deli – 7.1
211 Caversham Road, RG1 8BB
0118 9391144

http://richfieldsdeli.com/