Barista & Beyond closed in February 2024. I’ve left the review up for posterity.
If I was giving out ratings for having a heartwarming backstory, it’s hard to imagine any business would finish above Barista & Beyond in my list. The café was set up by social enterprise Ways Into Work, which supports people with disabilities, those on the autism spectrum or with mental health challenges to get into work. It offers internships, including at the café, and a better cause is difficult to envisage. I’ve wanted to visit Barista & Beyond for some time, and I’ve been paying close attention to their social media, which I highly recommend following.
It tracks the creation of the space last year, them beginning to trade in November and, for reasons I didn’t entirely grasp, their grand opening in March. It paints a lovely picture of the business, which is just past the IDR, between the Oxford Road and Chatham Street, around the corner from Rise Bakehouse. Looking through Barista & Beyond’s Instagram I got a real picture of their mission to, as they put it, change lives one job at a time. It depicts a happy little spot, nicely fitted out, with pictures of bright smoothies in the sunlight and fresh, vibrant salads. It also features an interview with their intern, Charlie, which I defy you to watch without feeling at least a little moved: put it this way, he’s a lot wiser at eighteen than I was.
So I really wanted to go, and last weekend it reached the top of my to do list: Zoë and I headed west past the Broad Street Mall, but in truth I had a certain amount of trepidation. This is not an establishment I would enjoy giving a negative review to, so I wasn’t overjoyed about the possible risk of that. But there was also the equal and opposite danger, that I would patronise Barista & Beyond, measure them against different standards or pat them on the head for simply existing at all. I would hate to do that, and I doubt they would want a review like that. So I approached the front door hoping they did well, but determined not to say anything that could sound like “didn’t they do well”?
It really is a lovely spot, with an almost European feel, like you could be in Rotterdam or Ghent. They have plenty of outside space which catches the sun, so much so that we decided to eat inside. But the inside is lovely too – very spacious, with tables clustered along the walls and next to those full-length windows, white tiles and lime green banquettes. They haven’t chosen to pack people in, to the extent where the room can feel a little bit empty, but there was a steady stream of punters coming in to get takeaway coffees or the smoothies. I couldn’t blame them: the smoothies looked good.
The website says that everything is made fresh every day, and the display cabinet showed off sandwiches, salads and wraps. They serve breakfast before midday, which I was sadly too late for, but the range of options was good but not huge: three toasties, two wraps, a BLT and a couple of salads. I couldn’t see prices anywhere for the food, although their website does list them and only the breakfast is more than a fiver. I ordered a couple of sandwiches and two coffees which came to just under twenty pounds, presumably because they added VAT.
Coffees came first – a flat white and a latte – and were so hot that we left them to cool down, drinking them after our sandwiches. The flat white looked the part, with a fine foam, while the latte perhaps set lower expectations.
“I wonder if they’ve had training on how hot to get the milk” said Zoë. “At Workhouse the temperature is very carefully controlled, but here it feels like they might have heated it until it’s boiling and then poured it in.”
I agreed, and when I finally got round to sipping my latte I was prepared for the worst. But actually it was lovely: nicely balanced without the slightest scorched bitter note. I always think coffee in Reading falls into three different tiers – the top one is made up of the likes of C.U.P., Compound, Workhouse and the Grumpy Goat, the middle one is the chains that are mediocre but not terrible like Nero and Pret and then the bottom one is the awful burnt stuff you’re best off avoiding. Just to confound me, Barista & Beyond sits between that top and middle one – not as good as Compound a couple of minutes’ walk away but not miles off either. I couldn’t tell if this made me happy or relieved, but perhaps it didn’t matter.
Zoë ordered the chicken caesar wrap. It’s good that she did, because I wouldn’t have: to me, looking at it in the cabinet, the chicken seemed too thick, too uniform, too catering pack. But Zoë thought it was superb, the caesar dressing with a good thud of garlic and the whole thing really enjoyable.
She also pointed out, and she’s right, that Barista & Beyond makes wraps properly – nothing falling out of the bottom and yet no stodgy wodge of tortilla crumpled together at the bottom for you to wade through either. Many places whose wraps I enjoy don’t assemble them as carefully as Barista & Beyond. It’s also worth pointing out that your sandwich comes, standard issue, with a sizeable number of good quality ready salted crisps, and some salad: largely undressed, so not really my bag, but your mileage may vary.
I’d chosen the tuna melt and also found much to enjoy. I don’t know if Barista & Beyond buy their bread from Rise round the corner, but I wouldn’t have been surprised if they had. For what it’s worth, I thought it was nicer bread than the stuff I remember last time I had a Tuna Turner at Shed, robust and grill-striped with a nice thick crust. It’s not possible to talk about tuna melts in Reading, really, without the spectre of the town’s most famous version on Merchant’s Place, and if Barista & Beyond’s fell short it wouldn’t be too hard to close the gap.
The menu talks about red onion, which would have made a huge difference, but there wasn’t any in my toastie. Something was needed to give contrast and crunch, whether that was red onion, capers or, as Shed also use, jalapeños. Any of that would have made this an even better tuna melt. But was it better than one you’d get out of plastic packaging at Costa, Starbucks or Pret? Of course it bloody was, and you get a heap of ready salted crisps thrown in for good measure. To come second to the Tuna Turner, in this town, is no disgrace, and I suspect this sandwich did exactly that.
Wanting to give the place more of a runout after our sandwiches, not quite ready to leave with our coffee approaching prime sipping temperature, I went up and ordered a couple of slabs of chocolate brownie. Again, I have no idea whether they were from Rise – I’m guessing not, but if they were they weren’t Rise’s best effort. Not terrible by any means, but too much reliance on sugar and not enough on cocoa, the texture a little one note without enough contract between the brittle and the fudgy. A couple of very gratifying chunks of chocolate made the occasional bite a joyous surprise, but it needed more.
I tried eating it with a fork, but soon abandoned that – the brownie didn’t have enough give, and I could already picture it flying across that wide open space. Still, you got two generous squares for six pounds, so not unreasonable value but not reaching the heights of brownies you can pick up at the Grumpy Goat, at Workhouse or at – I’m sorry, but this is true – Prêt A Sodding Manger. I was hoping these would give Barista & Beyond a little bounce to the rating at the end, but really they confirmed the decision I’d already made. I didn’t hang about to take a picture, though, so the brownie can’t have been that bad.
I’ve been putting off talking about the service, careful of walking that tightrope I mentioned at the start of this review, but here goes: it was superb. We were served by two different members of staff, one of whom was Charlie of Barista & Beyond’s Instagram fame. And perhaps it’s not possible to shed those preconceptions, or the first impression I’d got from watching that video, but he was just excellent. Nothing was any trouble, and every time he told me I was “very welcome” or to have a lovely day I was positive that he meant every word.
You don’t always get this in hospitality, talking to someone who comes across as absolutely loving their job, feeling lucky to do it and wanting to do it as well as they can. In turn I felt quite lucky to be looked after by Charlie and it made me think, far more than I expected to. I know hospitality is underpaid and undervalued, I know that it struggles to find people since the pandemic and that awful thing that some bigots voted for in 2016.
I know, fundamentally, that the solution to that is to pay people more, which restaurants can’t do for the same reasons they can’t charge more for food, because people seem to think it’s the one part of the economy that skips along carefree while our supermarket bills go through the roof. Go figure. And I can understand why the people that do work in cafés, particularly ones that serve crap coffee and pay dud wages, might not want to bring the sunshine day in, day out. But I didn’t get any of that from Charlie, and watching the other customers filing in to get coffees and smoothies I don’t think they did either.
Comparisons, at times like this, are necessary but can sound brutal. Does Barista & Beyond do the best coffee in the area? I’m afraid not: you need Compound Coffee for that. I suspect you can get better cakes at Rise, and Barista & Beyond’s sandwiches are solid but not in the top tier of Reading’s lunch choices. Barista & Beyond is a good café, not a great one, although it has potential. But it is a great idea, not a good one, and the service and the experience will stay with me long after I’ve forgotten ninety-nine per cent of the lunches I eat this year.
You may read all this and come away wanting to give it a try, to spend your money doing some good; I have a feeling that people who read my blog, like me, might not weigh all these factors as dispassionately as others do. I imagine that if you do visit, whoever they have behind the counter at that point, you may find it gives you food for thought. And that’s something you simply can’t find just anywhere. Have I avoided sounding patronising? I really don’t know, but I honestly hope so.
Barista & Beyond – 7.0
5 Alfred Street, Reading, RG1 7AT
07749 497412
Edible Reading 