Category: Reviews

Restaurant DIY kit review: Marksman at Dishpatch

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As of August 2022, Marksman is no longer partnering with Dishpatch.

Despite all the great meals I had last year, as 2022 begins I can’t help remembering the one that got away. In early December, Zoë had a weekday free and we were going to take an off peak train to Oxford to chance our arm with a quiet, off peak lunch at one of my favourite places, the Magdalen Arms. Back when I was a student nearly three decades ago, the the pub was a bit of a dive bar but, crucially, it had American pool tables and so my friend Dave and I would occasionally slope off across Magdalen Bridge for a few frames there (I invariably lost: Dave never plays a game he knows he won’t win).

In the intervening years much of that end of Oxford has gentrified, so the Cowley Road now has a great tapas restaurant in the shape of Arbequina and a wonderful cafe called Peloton Espresso. And down the Iffley Road, just past the spot where Roger Bannister first broke the four minute mile, the Magdalen Arms has been transformed into a fantastic gastropub, part of a small group including the Anchor & Hope on The Cut, one of the longest-running and most fêted exponents of that genre. It has a great menu which bursts at the seams with temptation but the main reason to go there, as far as I’m concerned, is their pie.

It comes to the table in an enamel dish, suet crust pastry still bubbling, and whether the filling is beef or chicken, the end result is always ecstasy.  It serves three hungry people or two lucky, greedy ones and it remains one of the finest things I’ve ever eaten in any pub or restaurant, anywhere. I generally agree with people who say that if a pie only has a pastry lid it’s really just a stew wearing a hat, but if anything can change my mind it’s the pie at the Magdalen Arms. That trip to Oxford was kiboshed by Zoë testing positive for Covid, so it wasn’t to be. But once her recovery was well under way we both agreed that we have some unfinished business with that pie.

The only pie that ever came close to the Magdalen Arms’ was one I had in the summer of 2019. I’d just been made redundant, in circumstances that meant I was in no hurry to get another job, and this being pre-Covid I had plenty of better things to do than looking for one. So I spent a very enjoyable afternoon wandering round Shoreditch, dipping in and out of design shops, drinking lattes in edgy cafés as if I belonged there, and after work I met up with Ian, a former colleague of mine who had also hopped on the Redundancy Express but only made it as far as an office near Old Street. 

We stood outside the Bricklayers Arms, enjoying our pints in plastic glasses, congratulating one another on our escape and enjoying all the people-watching Hoxton has to offer on a summer evening. We got chatting to a chap who knew the area well and when we told him we hadn’t decided where to have dinner, he told us to make a pilgrimage to the Marksman, a pub fifteen minutes further out into Hackney. So we did, and in a midcentury modern-styled dining room above the pub I had one of the best meals I’d had in as long as I could remember. 

I remember a crumpet smeared with salsa verde and topped with translucent strips of barely-cooked pancetta. There was Welsh rarebit on the dessert menu – because it was that kind of place – and I ordered it, because I’m that kind of person. But best of all was the pie, another enamel dish topped with a burnished crust, underneath it strand after strand of chicken thigh infused with tarragon. By the end of the meal I began to wonder whether I too could cope with commuting to a job in London, if the post-work gastronomic options were that good. It seemed to be suiting Ian nicely.

Two and a half years later, that meal crossed my mind again when I was on the website for Dishpatch, who offer heat at home meals from a variety of well-regarded London restaurants. Because lo and behold, there was a meal kit from the Marksman, the centrepiece of which was a pie. Not That Pie – this one was beef, rather than chicken, but a pie nonetheless. The winter was in full swing, Omicron was too and there are only so many times you can be slightly disappointed by a takeaway before you fancy a break, so I thought Fuck it and pulled the trigger on an order. It was that dead zone between Christmas and New Year, and I thought it would be nice to have something to look forward to in January.

I ordered the feature attraction with all the sides, extras and add-ons, which came to seventy-three pounds, not including shipping. More than a takeaway would cost, but potentially less than a meal in their restaurant might be. My only previous experience of reviewing a restaurant DIY kit, early in 2021, had been very hit and miss, but I thought it was time to give the concept another try.  After all, eating in a restaurant still felt like a somewhat distant prospect.

The box arrived last Friday in the appointed slot, although DPD kindly delivered it to a house round the corner and we had to retrieve it from their recycling bin: nice to know that, even with a heat at home kit, there’s scope to struggle with the delivery experience. But Dishpatch were beyond reproach when it came to packaging : everything was packed with ice and insulated with the same Woolcool lining Clay’s uses for its heat at home option. It was all clearly labelled, well boxed up and vacuum-packed.  A fancy-looking brochure gave you all the cooking instructions and, laudably, a separate sheet explained that all of the packaging was either recyclable or compostable.

The following night we opened a bottle of wine and set about cooking and demolishing as much of our order as possible. Again, you can’t fault Marksman for making it as easy as possible and the instructions for nearly all of it were the same – heat a baking tray to two hundred degrees, line it with parchment and cook each dish for however long it needs. And this reminded me of the edge heat at home options have over conventional takeaways – the opportunity to take your time and eat everything in an order, to experience starters, mains and desserts again without having to leave the house or scramble to eat it all before something gets cold.

First up we tried one of the extras, the truffle sausage roll. A mere twenty-five minutes in the oven and what came out was glorious – bronzed and beautiful, the sausagemeat coarse and herby. I thought the truffle in it was on the subtle side – more of a whisper than a honk – but I enjoyed it far too much to feel cheated. “That’s the best sausage roll I’ve ever had” was Zoë’s verdict, and casting my mind back I struggled to think of one better, although the one I sampled last year from Wokingham’s Blue Orchid Bakery came a close second. That said, this one was eight pounds: I did find myself wishing I’d had the foresight to order two.

Our second starter – you’ve got to love heat at home kits for taking the shame out of ordering two starters – was an interesting beast. What looked like plain bread rolls were in fact milk buns crammed with curried lamb, served with a yoghurt dip. It’s billed as an Anglicised version of the char siu bun, although the more famous version served at the pub is beef and horseradish instead. I liked it, and it was definitely the most interesting thing I ate from the menu, but it still seemed a tad modest and unassuming. I expected some lacquer on the buns, perhaps, or more oomph from the filling. The best thing about it was the fantastic yoghurt dip, bursting with lime and a lick of salt, topped with crispy curry leaves – but would it have killed them to give you more of it? This cost twelve pounds, and although I enjoyed it it still felt like slightly too much for slightly too little.

I had a sinking feeling that the pie would underwhelm as I prepped it to go in the oven. For once it wasn’t about the faff of cooking it, because it couldn’t have been simpler: they provided you with an enamel dish, the pastry was ready-rolled and ready to drape on top, there was even a little sachet of eggwash to brush over the top. No, the problem was the filling. The pictures on Dishpatch’s website show the platonic ideal of a pie, the golden crust and the rich sauce underneath, a tangle of slow-cooked beef, broken up into fine ribbons, the sauce rich and sticky. Inside my vacuum-packed bag? Three – yes, I counted – dense nuggets of beef. That was it.

The Dishpatch website talks about the beef in some detail. “We keep the meat in big chunks when slow-braising so that they really hold the moisture”, says the co-founder. I can understand that, but you would think that in the process of making the filling they’d then shred the stuff so you reaped the benefits. Instead, there they were, floating in the sauce as if they’d been introduced to it literally at the last minute. Imagine a pie where each quarter contained a solitary piece of meat, and one quarter contained no meat at all. I don’t have to imagine it, because I ate it: it felt like a very expensive, not very impressive ready meal.

It was a real pity, because the sauce was delicious and you really got the rich softness of the onions in there (slow cooked in beef fat for over an hour, apparently). There was a beautiful savoury, salty note too that had me checking the list of ingredients for anchovies. But with no meat to bulk it up, it felt a bit watery. And the three bits of beef you did get weren’t “super succulent” (I’m quoting the Dishpatch website again), just dense and needing a fair bit of aggression with a knife and fork to break them up. I suppose you could describe them as big, but only in relative terms: one had a rich vein of unappealing fat in it, too. A bad pie, as I learned many years ago at Sweeney & Todd, is worse than no pie at all, because it’s a betrayal of the beautiful concept of pie itself. I’m afraid this was a bad pie.

I should also mention the cost. This was thirty-five pounds, and my only comparable experience of heat at home, really, is ordering vacuum-packed curries from Clay’s. For the money I spent on this pie and an accompanying pressed potato side dish, you could pick up two curries from Clay’s and two portions of rice and end the meal replete and enraptured. By my reckoning, you’d get twice as much food. Whether this means that Marksman is overpriced or Clay’s an absolute steal I’m not sure. Probably the latter, although the truth might be somewhere between the two.

The pressed potato side dish, by the way, was disappointing. That word again. The blurb sold it beautifully – thinly sliced potatoes layered, pressed and fried until crisp, what could possibly be bad about that? – and I was hoping it would be a heat at home equivalent of the legendary confit potato they serve at Quality Chop House in Farringdon. But it came out wan rather than crispy, and lacking in flavour. It didn’t help that it was drowned – literally and figuratively – by that sauce, the pie-filling-that-wasn’t-a-filling. In the course of researching this I discovered that Quality Chop House does its own heat at home option where a pie for two costs seventeen pounds: perhaps I should review them next.

That was all the meh I could take for one night, so we saved dessert for the following evening. Again, it sounded magical on paper – chocolate puddings with a salt toffee sauce and plenty of Jersey cream. Again, it was incredibly easy to cook. You just eased the puddings out of their foil cases and baked them in the oven with a dollop of the sauce on top while you heated the rest on the hob. 

And again, they just came out badly. They sunk in the oven to flattened discs with an impregnable caramel perma-crust on top, sad parodies of the glossy pictures in the brochure. The sauce hadn’t thickened, so it pretty much had the same texture as the cream, and the end result was a chewy puck submerged in a lukewarm lake of something which combined the worst aspects of cream and a salt caramel sauce. Twelve pounds for something Gü, it pains me to say, does better. This is the one dish I couldn’t bring myself to take a photo of: it just looked too forlorn.

The strange thing about this experience is that I can’t really fault Dishpatch. Unlike the likes of Deliveroo and Uber Eats they take responsibility for the food they sell, so after I filled out my survey they sent me a lovely email and gave me a partial refund. And their packaging and delivery was spot on: they run a very polished operation. The problem was with the food, and for once I can properly compare like with like, because I’ve eaten in the Marksman. My meal there a few years back was beautiful, but this was nowhere near the same quality for broadly the same cost. It’s like the joke that kicks off Annie Hall: “This food is terrible.” “I know, and such small portions.”

Of course, it isn’t really that simple. I know, rationally, that heat at home kits have different overheads to absorb: fancy packaging, vacuum-packing kit, training, the cost of a delivery supplier and so on. The problem DIY kits like this one have is that even though you know all that, on a gut level it still feels like you’re paying restaurant prices for a substandard home experience. Perhaps I haven’t found the right ones yet, Clay’s excepted. 

On the plus side, it leaves plenty of room for improvement in 2022. But for now, my second brush with restaurant delivery kits left me feeling surprisingly appreciative of conventional takeaways, with all their wayward drivers drifting down the IDR away from my bloody house, all the timing issues, the lukewarm pizzas I’ve endured and all the other vicissitudes I grappled with last year. It left me feeling almost nostalgic, even. If nothing else, your disappointment is (a) instant and (b) cheaper. If I’m to have disappointments this year, and statistically it seems likely, I’d like them to be as instant, and as cheap, as possible. It’s not much of a mission statement, but the last couple of years have taught me to manage my expectations.

The Marksman at Dishpatch

https://www.dishpatch.co.uk/menus/collection/restaurant/marksman

Takeaway review: 7Bone

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Many of my best laid plans have gone amiss this year, and this week’s review is no exception. It was all sorted: Zoë had the day off and we’d decided to take an off peak train to a quiet restaurant I’ve always loved, to chance our arm and enjoy a wonderful, peaceful lunch. We knew it would be our last chance to do anything like that before the new variant swept the country and hibernation became the only sensible option. And I was literally putting my coat and my scarf on in the hall when the shout came from upstairs. “I can’t fucking believe it. I’ve tested positive.”

The week that followed was nothing like I expected, under virtual house arrest and watching with concern as my other half ached, shivered and sweltered, couldn’t sleep at night and catnapped fitfully during the day. When she was awake, the cough seemed to come from the depths of her soul. After an encouraging start, she was unable to taste a thing for over a week. There were regular checks of her blood oxygen levels, and her temperature, and every morning I did a lateral flow test. Every morning, surreally, it came back negative.

Equally surreally, according to government guidelines I was allowed to carry on going out and about, shopping, even eating in restaurants if I wanted to. Of course I didn’t, because that would be nuts, so with the exception of a ridiculous dash to four different pharmacies to pick up steroids for Zoë’s asthma I spent a week on the sofa, making lunch and dinner, making a steady stream of hot beverages, a veritable Laurence Nightingale. My main task, I tended to think, was not to appear as worried as I was. And I reckon I did a reasonable job of that, even if writing this lets the cat out of the bag.

But there was one more curveball. This review was meant to come out last Friday, but the night after I ordered this particular takeaway Zoë’s breathing got so bad that I had to call 111, to translate for her because she couldn’t complete a full sentence with the air in her lungs. And at midnight an ambulance turned up, incongruously outside our little terraced house and took her away.

And so began five anxious days of text messages back and forward, keeping everybody in the loop, hoping things would get better rather than worse. I had a couple of phone conversations with Zoë – no visiting in the Covid ward – but each time she ran out of puff and energy after about fifteen minutes. And sleeping at night was a challenge on a busy ward full of bleeps and general mayhem, so she grabbed rest where she could.

Every day I traipsed to the hospital with a bag full of the latest things she’d requested: biscuits; samosas; Lucozade; M&S sandwiches (even without a sense of taste the hospital food is diabolical, apparently). And every day a nurse would meet me at the door, take the tote bag from me and whisk it away. She was there on the other side but I couldn’t see her, so near and yet so far. And so I went home, to a house suddenly too big and too quiet, to self-medicate by eating chocolate and binging Game Of Thrones.

To cut a long story short, she was discharged this week and is resting at home. She’s recovered enough strength to be frustrated that she can’t do more (and to order me around extremely efficiently), but not enough that she can do much beyond directing operations from bed or from the sofa. And everybody has been so lovely – to her, to me, to both of us. I’ve been overwhelmed by the offers of help and expressions of sympathy, and I’m beyond glad to have her back where she belongs.

This virus is no joke, especially if you have underlying health conditions, and it’s likely Zoë contracted the older, less serious variant. So I hope you’re all careful this Christmas – although, as always, I really feel for the hospitality sector which has, yet again, been hung out to dry by the Tories. People are cancelling reservations in their droves, and there hasn’t been a whisper of financial support from the government. As if last year hadn’t been bad enough for them, they now face another December without the bookings that tide them over for the months ahead.

Anyway, a couple of weeks ago when all this was just the ghost of Covid yet to come, I sat down at my computer and decided who to order a contactless Deliveroo dinner from to give me something to review and to give you something to read. Zoë didn’t join me, because all she could taste were very salty and very sweet things, so she ordered a sweet and sour chicken from Kokoro instead. I suspect that even with Covid she had a better meal than I did (whoops: cat out of the bag again).

I picked 7Bone because I quite fancied a burger and I’d heard decent reports of their takeaways, including ones saying that they travelled well. And it’s been a long time since I ate there – I’ve not been back since I went on duty over four years ago – so it felt like revisiting their food was long overdue. And their menu is good, if a little too wedded to the idea that “dirty” (or, in some cases and for some reason, “dirrrty”), is a Good Thing when it comes to food: a great range of snacks, a good variety of burgers and fried chicken sandwiches and plenty of options for vegetarians and vegans.

For someone used to eating at Honest, you could easily feel spoiled for choice here. The burgers are all under ten pounds, although you order fries separately. And there was a small section of Christmas specials. 7Bone, you might not be surprised to hear, spells Christmas “xxxmas”: I guess that’s its schtick. Anyway I chose a burger and three snacks, none of which was described as unhygienic, and my order came to just under thirty pounds, not including driver tip.

I always hate writing this next bit, but I’m afraid this delivery was not without problems. I ordered at about twenty to seven, and eventually when my order arrived I saw from the ticket (which also said something facile like I’m dirty – take me home!: somebody in their marketing department thinks it’s still 1997 and hasn’t cancelled their subscription to Loaded) that it was due to be collected from the restaurant at seven. My driver didn’t collect it until twenty-five past seven, and he took an impressive three minutes to get it to my front door. But most of it was lukewarm, so what went wrong?

At a guess, the driver shortage is starting to affect Deliveroo: I was told they had a rider for me at 19:08, and then at 19:13 Deliveroo announced that they were still trying to get a rider. “We’re delivering lots of orders right now” said the following status update – which, when you’re still waiting for yours to arrive, sounds a lot like rubbing it in. Deliveroo also does this deeply cheeky thing of moving the goalposts in real time, so the estimated time of arrival of your order gets later and later. And this means you can never chase them about it, because technically it’s not late. Even when the driver was en route the message in the app said “Great news! Your order should be with you by 20:04”. How it was great news that my driver might take forty minutes to complete a five minute drive was a mystery to me.

It was hard to escape the conclusion that the order had been sitting there waiting for a rider for the best part of half an hour, and the temperature of the food tended to back that up. And, as so often with complicated supply chains, it’s hard to work out where the blame lies. It’s not the rider’s fault – he took next to no time to get the food to me – but is it Deliveroo’s fault for not having enough riders? Or should the restaurant, once it became clear that the order wasn’t going to go out for some time, have cooked another one?

All that leaves us in familiar territory this year on the blog, the slightly melancholy world of “if only it had been hot”. Take the burger: if it had been hot I think it could have been marvellous. I’d gone for the “Triple B”, which comes with blue cheese, bacon, bacon jam and truffle blue cheese dressing, and even lukewarm it was quite pleasant. To their credit, 7Bone allows you to either have a single burger pink or well done or two smashed patties. I’d gone for the latter, and it worked rather nicely. I mainly got the salty tang of blue cheese and little in the way of truffle, and the bacon jam was as inconsistently applied as the Covid regulations last year, but even so it wasn’t half bad. It made me want to go back and try it in their restaurant at some point next year, when hopefully it won’t take the best part of half an hour to get from the kitchen to my table.

Rather than go for the fries, I’d chosen the festive special, crispy fried roasties. I’m not sure how something can be fried and a roastie – surely you’re either one or the other – but these were smashed and fried potatoes dusted in sage salt and accompanied with a gloopy cheese sauce which I didn’t especially take to. The potatoes themselves were decent, though I wasn’t entirely convinced they were worth five pounds fifty. If only they’d been hot.

That said, the Korean fried chicken would not have been great even it had been piping hot. Gochujang, done right, has a beautiful taste which is simultaneously somehow sweet, hot, sour, spicy and savoury and I absolutely love it. This was the fake tan of gochujang – the colour was there but the taste was all wrong, just acrid, one-dimensional chilli. And while we’re on the subject, calling something fried chicken writes a cheque that promises crinkle and crunch, but this stuff couldn’t cash that cheque at all: texturally, it was a dud. I’m not a fan of restaurants turning “tender” from an adjective to a noun – it’s as bad, in its way, as “gifting” – but it does imply that the dish should at least be tender. This was as hard and unforgiving as Priti Patel. And even less appetising.

Last but not least, I had a snack which I had to order for smut value alone. I’d chosen “Coq skins” (it’s a shame they didn’t have the nerve to call them coq scratchings) because I’ve long felt that crispy skin is the absolute best part of a chicken. These were in danger of changing my mind, with an overwhelming taste of nothing but salt, salt and more salt, with a little underlying fat to make you feel profoundly icky afterwards. They could have shrivelled a slug at twenty paces. I didn’t eat many of these, because I didn’t want to do lasting damage to my love of chicken skin. Zoë, having finished off her Kokoro upstairs, probably could have tasted them, but I don’t think she’d have thanked me for the leftovers.

It might be for the best that the year is limping to an end, because I’m running out of ways to say fundamentally the same things: that a takeaway is not the best way to enjoy a restaurant’s food and that a delivery app is not the best way to order a takeaway. Those links in the chain mean there’s more that can go wrong, and if something does go wrong – which it does often – it’s harder to get somebody to take responsibility. In a restaurant if your food was lukewarm you’d send it back, but with deliveries that’s not really an option. In a restaurant, you wouldn’t pay. With a delivery, you already have. It’s a shame, because in the current climate we might all be ordering a lot more takeaways.

So on this evidence I would probably give 7Bone another try when it’s safe to go back and eat in, but I wouldn’t rush to order a delivery from them again. But, writing this in December 2021, I’m tempted to say “who cares?”. It’s just a takeaway, from a restaurant which was probably busy and stressed, in a climate where the cost of ingredients is going through the roof, inflation is going mad, it’s hard to get hold of drivers and all of a sudden hospitality businesses are losing customers left right and centre. So if you like burgers, maybe you should try 7Bone anyway: the burgers are decent, and you might have better luck than I did (just give those chicken strips a wide berth). But ultimately, I’m not sure a review like mine matters; this week, of all weeks, I’m reminded that there are far more important things in life.

7Bone
60 St Mary’s Butts, Reading, RG1 2LG
0118 9595106

https://7bone.co.uk
Order via: Deliveroo

Takeaway review: Zyka

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I’m easily old enough to remember a time before delivery apps and dark kitchens, before the weird and wonderful world of restaurants running side hustles, diffusion brands or heat at home kits. Back in the Eighties and Nineties, for most people, takeaway meant a curry, a Chinese meal or fish and chips from the local chippy. The closest you got to fusion food was having curry sauce (or in my case, sweet and sour sauce from Woodley’s Hong Kong Garden – still going strong, would you believe) on your chips. They were, in all respects, simpler times.

And in those days, having a good takeaway nearby was like gold dust: if you discovered one close to home, you made the most of it. At the end of the last century I lived in Nottingham for a year, and just round the corner from my house in Sherwood was the most incredible Indian takeaway. The flavour has probably been enhanced with a powerful dusting of nostalgia, memory’s answer to MSG, but the Fridays when we got food from there and sat down in front of something from Blockbuster Video were happy evenings indeed.

I’ve never found anything comparable in Reading. I used to live just around the corner from Kings Chef on the London Road, and I had their Chinese takeaway from time to time but it largely left me unmoved. And back when it was open, I would happily wander over to the now sadly defunct Seaspray to grab fish and chips which were still hot when I got home. But doing restaurant reviews for eight years meant that, until the pandemic hit, I never had much cause to use takeaways. And now the proliferation of delivery services, third parties on bikes and scooters and all that means that there’s probably too much choice. You channel hop meals the way you channel hop TV programmes or, as I remember from my days on Tinder, actual human beings.

Ordering from Zyka, the subject of this week’s review reminded me slightly of the old days. No Deliveroo or Uber Eats for them, so you just have to contact them and tell them what you want. Although you can order online (and they even take Apple Pay), so it’s not quite as basic as getting a leaflet through your door and ringing them up. And why did I choose Zyka? I thought you’d never ask: it’s because it won an award recently.

Not at the British Curry Awards, which were announced this week and gave prizes to the likes of Benares in Berkeley Square and Cheltenham’s brilliant Prithvi (“we’re building back balti” said the Prime Minister in a by all accounts cringeworthy recorded message). And not at the English Curry Awards, which were awarded in October and where winners included Wokingham’s Mumbai, either. Zyka won at the Curry Life Awards, also held October, where they were one of twenty-one restaurants to win “Best Curry Restaurants Of The Year”. With hindsight, there are a lot of different curry awards and a lot of winners: perhaps they should have some kind of unification bout, like they do in the wrestling. 

Anyway, a fair few people have asked for this review, off the back of that award, so I figured it was about time. “They’ve been excellent for many years”, one person told me on Twitter, adding that they’d diversified by opening The Switch, a Tilehurst café which looks, on paper at least, like an attempt to create a West Reading equivalent of Café Yolk. “The menu doesn’t look that inspiring” said a friend of mine. “It’s not a patch on House Of Flavours” was another piece of feedback I heard: I guess if there was universal consensus I’d never need to review anything.

For what it’s worth, I think my friend was right about the menu. It’s pretty generic, with the same dishes you’d find anywhere else. Starters are mainly bhaji, samosas and a few options from the tandoor, and then there’s a tandoori section and largely the same curries offered with either lamb, chicken, seafood or vegetables and paneer. Another section is entitled “House Favourites”, which makes you think this might be where the specialities live, but no: that’s where you find your bhuna, dopiaza, korma, dansak and so on. 

In fairness to Zyka, and I may end up saying this a few times in this review, it may well be very different if you eat in the restaurant. The menu makes a point of saying that they’ve selected the dishes on the takeaway menu to ensure that they travel well – and I understand this might make some dishes unsuitable but I was still a little surprised not to see something off the beaten track on the menu. Because they’ve won an award. 

Anyway, my order for two people – poppadoms, a couple of starters, two mains, a vegetable side and some rice – came to a smidgen over fifty pounds. They charged three pounds for delivery and a nebulous extra quid under “surcharge”, whatever that means. I got a text saying that my meal would be with me in about an hour and then, just like in the old days, we sat back and waited.

He was at the door ten minutes later than predicted, but because I didn’t have the facility to endlessly, pointlessly track his whereabouts I just assumed it was because he’d left a little later than planned rather than because he got lost. And everything was piping hot and in a rather natty branded carrier bag. So far everything had gone like clockwork, and the only thing left was to eat the damned thing.

And that, I’m afraid, is where things didn’t quite come together. I’d chosen one of their curries that wasn’t generic, the murg haryali, chicken with mint and coriander: “a touch of sweetness and spice”, said the menu. I have fond memories of a similar, Kermit-green dish from Bhoj many years ago, aromatic and whiffy with garlic. This, I’m afraid, wasn’t that: it’s true that there was a bit of spice, but mostly there was sweetness – an odd, saccharine, artificial sweetness. You got the mint, but not really the coriander, and the chicken, tikka-tinged, was in big and slightly homogeneous pieces. I didn’t finish it, and it tasted a little – that word again – generic.

Zoë – and how many times have I had to write this in 2021? – ordered better than I did. Still giving carbs a relatively wide berth, she’d picked Zyka’s equivalent of a mixed grill, the Zyka mixed tandoori. This was fundamentally a huge plate of meat, with chicken and lamb tikka, an impressive quarter of a chicken, some prawns (“look, there’s a crustacean” was how Zoë chose to describe this development) and a seekh kebab. All lobster-red, so red it’s unreal, and all suffused with the deeply savoury notes that come from time well spent in a tandoor. 

I had a bit – I enjoyed the chicken, I thought the lamb was on the tough side. “I love the meats. I’d order the meats again” was Zoë’s verdict after this meal, although in fairness she says that after nearly any meal in which meat plays a predominant role (sometimes it’s a little like living with Captain Caveman). She’d chosen bhindi bhaji, thinly sliced okra, to accompany her rhapsody in crimson, and she thought it was decent enough, “but a little bit underseasoned”. The menu had given me the option to have this dish “desi style” for an extra pound, saying this meant the dish was “a slightly spicier and more authentic take”. I didn’t go for that, and maybe I should have, but it’s a bit weird to have to pay extra to make it taste authentic. They do seem to like their surcharges at Zyka.

The two starters, repurposed as side dishes, were fine but again, no more than that. I think it’s pretty hard to fuck up an onion bhaji, so if I say that these were good I’m not sure it’s especially glowing praise. And the samosas were a little unremarkable – full of pellets of minced lamb and peas but without any overwhelming flavour. You got two of them for a fiver, and the following day on the way back from seeing my dentist I picked up two infinitely more enjoyable ones in the legendary Cake & Cream for under two quid. Cake & Cream, as far as I know, has not been nominated for any awards, but I’d give them “Samosa Of The Year” any day of the week. There were also some poppadoms, but they always taste the same in my experience – even a bad one is usually enjoyable, provided it’s not stale.

I don’t want to sound withering about Zyka. What I had wasn’t bad. But it wasn’t great either. And this is the problem with awards: back in 2011 when Petersham Nurseries, a restaurant in a garden centre near Richmond with plain tables and no whistles and bells, won a Michelin star the chef there, Skye Gyngell, said that she wished she could give it back. The expectations of her customers changed, and they wanted to eat at a kind of restaurant she never wanted hers to be. It got too much, and she quit the following year. 

I get that expectation problem, admittedly on a different level, with Zyka. If they hadn’t won an award, maybe the upshot of this review would be “eh, it’s okay”. But because it has, it’s hard not to come away saying “how did they manage that?” I had a much more enjoyable takeaway from Banarasi Kitchen earlier in the year – which is equally well placed to serve West Reading, and much closer to you if you live across town. But the restaurant Zyka really made me miss was Bhoj. I ordered deliveries from Bhoj a few times, back in its golden age when it was still on the Oxford Road, and it never disappointed me.

I’m sure Zyka would have done brilliantly back in the days when I still had a Blockbuster Video card, when it was all leaflets folded into three and putting a call in from your landline (remember landlines?), shouting above the background noise. But the world moves on, and things change. There is so much choice, and it raises the standard: a rising tide, as I often say, lifts all boats. Although perhaps it’s a neighbourhood thing, and maybe if you’re a Tilehurst resident you count your lucky stars to have it just down the road. 

I should close by giving them the benefit of the doubt – maybe you had to be there. Maybe their full, eat-in menu has all the imagination and execution that was missing from my meal this week. And I know a restaurant is so much more than the food, so I wouldn’t be at all surprised if their welcome is warm, their service superlative. I’ll make a point of checking them out in person in the New Year, and I look forward to them making me eat my words. But, for now at least, I’d rather eat elsewhere.

Zyka
6 Park Lane, Tilehurst, Reading, RG31 5DL
0118 9427788

https://www.zyka.co.uk
Order via: Direct from the restaurant

Restaurant review: Zero Degrees

On By ediblereadingIn Reviews

There is a parallel universe in which this week’s review is of ThaiGrrr!, the Thai place in Queens Walk whose takeaway I so enjoyed earlier in the year. I’d had a tip-off that the place was almost deserted early in the evening, and so I fully intended to pay it a visit and write it up properly. I’d like to live in that parallel universe. But in that parallel universe I didn’t walk into it and think “what in Christ’s name is that smell?” 

And it wasn’t just me – Zoë looked at me and said “this place smells like our old cat’s litter tray”. We waited a minute and the stench – no other word would do – did not abate. And it didn’t feel like an odour to which one could, or would want to, acclimatise. I bumped into the person who’d suggested ThaiGrr! the following day at Blue Collar and told him of our experience. “That’s such a shame, it’s never smelled like that when I’ve gone there” he said. Maybe they were having problems with their drains: I imagine at some point I’ll go back and give it another try. A couple of tables were occupied, possibly by people who hadn’t yet realised that they had Covid.

There’s another parallel universe where, having passed on ThaiGrrr!, we walked home and ordered a takeaway for me to review this week. I’d rather like to live in that parallel universe too, but I’m afraid on the way back we walked past Zero Degrees and Zoë, not unreasonably, said “that place has been on your list to re-review for some time”. And looking in the window it was practically deserted. That made it a safe place to review but, with hindsight, I should have taken the hint; when a restaurant that’s been trading for nearly fifteen years is dead on a school night, there’s probably a reason for that.

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Takeaway review: Mama’s Way

On By ediblereadingIn ReviewsLeave a comment

Mama’s Way, the minuscule Italian aperitivo bar and delicatessen on Duke Street, has been on my list to review since it opened earlier this year. In the summer I briefly toyed with trying to grab one of the three tall stools outside, looking out on the shell that used to be Panino and sipping an Aperol Spritz, but it never quite happened. Anyway, reviewing it as a takeaway is a far better bet. After all, it can only seat three people outside and three people inside – up at the window, provided they get on famously – and so your best chance of trying their food would be to get on Deliveroo, as I did this week.

It is a shame, because it’s a wonderful spot. There’s something very continental about a venue so tiny – wander through Bologna and you’d find loads of Aladdin’s caves like Mama’s Way, selling cheese, or pasta, or porchetta sandwiches through a hatch. And if we were in pre-Covid times I’d probably have stood at the bar, elbows at the ready, enjoying that feeling of being somewhere else. But it’s 2021, and I imagine many people wouldn’t want to experience eating in at Mama’s Way for the time being, so here I am to try the food out remotely for us all.

It is a real Aladdin’s cave, by the way – all manner of cheeses and charcuterie, biscuits and breadsticks, pandoro hanging from the ceiling in readiness for the festive season, bottles of wine on one side and an attractive array of digestifs behind the counter (they sell multiple brands of Amaro, one of my favourite drinks). They even stock chinotto, that exquisitely bitter soft drink you can’t get anywhere else. And in my limited experience of buying from Mama’s Way over the counter they have an excellent variety of Parmesan, some of it aged for as long as 72 months: it’s doubtless improved more over the last six years than I have. 

Aside from doing food to eat in, and delivery food, and acting as a deli and wine shop they also have an online store, with free delivery if you spend over £29. Confusingly, they also sell “ready meals”, which include some of the same dishes as the Deliveroo options, so if you like something you’ve had as a takeaway you can, with a little foresight, spend half as much to heat it up at home yourself. This all makes sense – at a time like now you need to have as many hustles on the go as you can – but let’s get back to the point and talk about the takeaway.

The menu is relatively streamlined, and I imagine much of it is cooked up in the kitchen somewhere behind the counter. Starters mostly consist of cheese and/or charcuterie in some configuration or other, there are a couple of “build your own” pasta and sauce combinations and, strangely, four different soups. The rest is largely lasagne and pinsa, the Roman equivalent of pizza which is traditionally oval, made with a slightly different flour and has a slightly crunchier texture. Oh, and they also have a huge selection of their wine on Deliveroo, so if you fancy a forty quid bottle of Nebbiolo with your takeaway there’s nothing to stop you living the dream.

Starters tend to hover close to the ten pound mark, the lasagne and cannelloni are closer to twelve pounds and most of the pinse are between twelve and a rather steep seventeen pounds, although in fairness there are lots of interesting ingredients and combinations in that part of the menu, including lardo honey and walnuts, or Parma ham with the splendidly named squacquerone cheese (I’ve had it: it’s fantastic). I was having a takeaway on my own on a chilly night, so I decided to cover as many bases as possible by ordering pinsa, pasta and dessert. They were doing 20% off all food, so my bill came to twenty-five pounds, not including the rider tip.

Speaking of tips to riders, my main one to the guy who delivered my food would be “don’t store a hot pizza vertically”. Honestly, it was so ridiculous that it was more funny than disappointing: I’ve had many seamless delivery experiences this year, so I’m sorry to have to bring this up, but it does strike me as basic stuff and I’m not sure I’d be doing a decent job of this review if I didn’t mention it. Other than that, it was relatively smooth – I placed my order just after seven o’clock, it was en route twenty-five minutes later and it took about seven minutes to get to the house.

The fact that, say, the pizza was lukewarm or that the chilled dessert had been put in the same carrier bag as the hot lasagne is down to the restaurant, but the fact that my pizza had somewhat drifted in transit and that some of it was stuck irretrievably to the inside of the lid of the box is, sadly, down to the driver alone. Anyway, c’est la vie: I know the traditional curse is “may you live in interesting times” but an equally powerful one would be “may you spend far more of the year than you’d personally choose to trying to describe tepid pizzas on a restaurant blog”. Take it from me.

So, the tepid pizza then: it’s a real shame, because Mama’s Way use good ingredients and it does show in the taste. I’d picked a simple ‘nduja pizza and their ‘nduja is great – savoury, acrid crimson nuggets that pack a huge amount of flavour, far more so than boring supermarket ‘nduja. On this evidence I would buy ‘nduja from Mama’s Way, but I’m not sure that, on this showing I’d order a takeaway pinsa from them again. But I could tell, from what I ate, that if it had been hot it would have been formidable. 

The tomato sauce had a genuinely gorgeous fruity depth and the base, which was far thicker than the Neopolitan pizzas that are in vogue right now, was also excellent. Slightly randomly my order had included a couple of squares of bread in a paper bag: I’m not sure why, because they didn’t go with my lasagne and they sure as hell didn’t go with my tiramisu, but as a “look what you could have won” they were another salutary reminder that the raw materials Mama’s Way is using are promising. Eventually I admitted defeat, stuck the oven on and reheated the rest of my pizza. It was lovely, but if I wanted to heat up a pizza at home I’d probably just buy one from a supermarket at half the price.

If the pizza was frustrating, the lasagne was outright bad. It looked the part when I got it out of the bag, but what my picture fails to show is just how little ragu was involved in its construction. Have a look at the picture on Mama’s Way’s website, which suggests you’ll get four sheets of pasta with a generous layer of ragu in between each one. By contrast, what I had was, I think, six or seven layers of lasagne with next to no ragu anywhere to be seen. It was an odd kind of pasta millefeuille, which sounds more like a baddie from Harry Potter than anything you might want to eat.

The best bit of a lasagne is that crispy, cheesy bit right at the top – the corners, all caramelised – but that only works if plenty of cheese has been used and there’s hot ragu underneath. This was just a stodgy wedge of pure pasta, and the burnt bits were almost impossible to saw through. I threw half of it away. The sad thing is that what very little ragu there was tasted decent, with good depth of flavour – properly made, with finely chopped carrot in the mix. But when there’s that little of it on display, the fact that it tasted decent only made matters worse.

Deliveroo described this as a “lasagne Bolognese” (and, incidentally, the picture of this dish on Deliveroo also looks like it involves plenty of ragu). But if anybody served this up in Bologna they’d probably die of shame. The margins on this dish, even with a discount, must have been astronomical.

Just to add to the contrariness, one final twist in the tale – my tiramisu was lovely. Everything was in proportion with the perfect interplay of cream and sponge, booze and coffee, exactly as it should be. But again, it was a little on the small side at five pounds – not unreasonable with twenty per cent off, but I still couldn’t help but think of the giant slab of tiramisu you’d get at Buon Appetito for not much more. I think by that stage I was relieved that something was unequivocally good, even if it wasn’t unequivocally good value.

This meal felt like such a pity, and a proper wasted opportunity. You only have to spend a few minutes inside Mama’s Way to see that they have fantastic ingredients and produce, much of it impossible to get anywhere else in town. But somewhere along the way, something has gone wrong in terms of turning that into a menu that works and makes sense – for delivery, anyway. 

If they ever get larger premises, I would rush to eat there and have one of those pinse fresh from the oven, or just enjoy some of their antipasti with a good bottle of red. With the right site, they could be Reading’s equivalent to Bristol’s cracking Bosco Pizzeria. But would I order takeaway from them again? Probably not: the memory of that brick of lasagne, 10% main course, 90% murder weapon, will cast a long shadow.

Never mind. It hasn’t diminished my enthusiasm for what they sell over the counter, or my respect for them trying to do something different and turn a profit from such a tiny spot. And I’ll be back for some of that ‘nduja, and some squacquerone (for the name alone, if nothing else), and I’m long overdue a bottle of chinotto for that matter. They also sell coppa, probably my favourite charcuterie of all time, and I can even see myself picking up some guanciale to use in my own ragu at some point. It might not be as good as theirs, but you get an awful lot more of it. 

Mama’s Way
10-14 Duke Street, Reading, RG1 4RU
0118 3273802

https://mamasway.co.uk
Order via: Deliveroo, Uber Eats