Naomi Lowe set up Nibsy’s, Reading’s first dedicated gluten-free café, in Cross Street in 2014, following a career in investment management. In the last five years the café has gone from strength to strength and remains Reading’s only venue specifically catering to this sector of the market. Nibsy’s won the Reading Retail Award for Best Café in 2017. Naomi is currently writing her first book of recipes. She lives with her husband and two children off the Oxford Road.
What are you missing most while we’re all in lockdown? Losing my “rhythm” and not being able to see my mum.
What’s the biggest difference you notice between corporate life and running a café? Corporate life was easy. Running a coffee shop takes a lot more out of me (but gives back, too). I could go on about the differences and sacrifices I’ve had to make, but the reward and the team, the people and the sense of achievement are worth the effort.
What’s your favourite thing about Reading? The Oxford Road – it feels like home. And I like that Reading is big enough to feel anonymous but small enough to have a sense of community.
What’s the best meal you’ve ever eaten? I feel like I should say L’Ortolan as it was the most expensive and memorable meal (it was a birthday present). But the happy memories are of when I used to grab a bag of chips from Smarts fish and chip shop in Henley and sit by the river with my boyfriend, now husband. They were consistently the best chips I’ve ever eaten. I don’t think they are run by the same people anymore.
What was your most embarrassing moment? I’ve been calling a regular customer Martin for five years. He recently started following our Instagram page and it turns out his name is Tom. I’ll put that right when we re-open.
What’s your earliest memory of food? Eating digestive biscuits in bed, which my mum would bring me as a late night snack when I was a toddler.
How do you relax? With a smoke and glass of wine, in the garden.
You opened Nibsy’s six years ago. How much do you think the food scene has changed for the gluten intolerant since then? Massively changed for the better – it’s rare to go out and not have a few decent options.
Where will you go for your first meal out after lockdown? Probably Pho. There’s one dish that I always have – the vermicelli noodles with mushroom and tofu. I don’t eat out very often, and am a sucker for sticking to what I like. Plus, I am comfortable eating there on my own: as I get older, “me time” is like gold.
What is your favourite word? Tricky, but the first two words that come to mind are “bobble” and “yes”. Sorry, these are pretty random! But I’ll explain: “bobble” because it sounds like a happy word. And “yes” because it was the first word I ever said, and is generally a positive word.
What one film can you watch over and over again? I suppose I’d have to say E.T. because it’s the film I’ve watched more than any other. Although my seven year old is watching Ratatouille on repeat at the moment and I love it: the story, the music, and the message “anyone can cook”. That’s nice to hear while I’m writing the recipe book. Series wise, the one I have watched twice is Breaking Bad: nothing else has come close.
Who are your biggest influences in the world of food and drink? John Richardson, because of the knowledge he shares in his help books for coffee shop and café owners, and Gordon Ramsay because I love Kitchen Nightmares.
Where is your happy place? At my mum’s little place in north-west London or my dad’s, in the south of France in a sleepy village called Auzas. Nothing happens there, the church bell rings every hour – even through the night – but the calm and fresh air is like nothing else. And he makes a great curry and plays his old vinyl.
Normally I ask people what their favourite crisps are. What’s your favourite gluten-free snack? No, crisps ARE my go-to snack. My favourite brand is the special large bag of salt and vinegar ones that the Co-op do – I love these because they are so salty and vinegary. Otherwise, a specifically gluten-free snack would be the granola bars that we make and sell at the coffee shop.
What is the worst job you’ve done? A temp job in my early twenties, in a virtually windowless building just off Oxford Street. I answered calls and filled in job sheets for engineers to fix faulty toilets and equipment. I was mostly on my own, which was the worst part. I only stuck at it a week or two.
What is your most unappealing habit? I wanted to ask my husband for help on this one. He said “screaming at your husband.”
What’s your guiltiest pleasure when it comes to food? Late night scoops of crunchy peanut butter before bed.
Who would play you in the film of your life? Having racked my brain, there’s only one actress that springs to mind – Julia Stiles.
Tell us something people might not know about you. I’m distantly related to Bram Stoker, the author of Dracula.
Describe yourself in three words. Warm, pragmatic, thinker.
I know many people scroll to the bottom of my reviews to check the rating and the summary, the tl;dr equivalent of slogging all the way through my deathless prose. I know, too, that some people think my reviews are too long; God knows how many people make it to the end of the middle section where I (finally) get round to telling you what the food tastes like.
Well, this will confuse plenty of those people – let’s start at the end for once. Taco Bell is bloody awful. Truly. Don’t eat there. I can’t think of a single good reason for visiting Taco Bell unless you’ve never been to one before and are genuinely curious about what it’s like. That was me before I did this review, so I tell you what: I’ll satisfy your curiosity and then you can save your money, your calories and your dignity and have a better meal somewhere else. Sound all right to you?
Although I hadn’t been before, both my two dining companions for this visit had eaten at Taco Bell. Dr. Quaff (author of the excellent Quaffable Reading: other pub blogs are available, but they’re not as good) and Graeme had both been while on trips to the States, something I didn’t know until we queued up.
“Did you like it when you had it over there?” I asked.
“No, it was terrible” said Dr. Quaff, and Graeme concurred. Were they being public-spirited or suckers for punishment in choosing to accompany me?
I genuinely was curious, though. I’m not averse to fast food or junk food if done well, and one thing that’s fairly indisputable is that American cuisine does specialise in both those things. And Taco Bell opening in Reading was noteworthy: there aren’t that many of them in the U.K. yet, and there’d been a certain amount of noise in what passes for our local media these days.
So I really did turn up with no axe to grind, which means that all of you can say I told youso in the comments: it is one of life’s great pleasures, after all. Also, I know many of you – lurkers, fans and haters alike – particularly enjoy reading about me having an appalling meal. If that’s you, this one should give you a special thrill.
Taco Bell is along the side of the Broad Street Mall, Reading’s second favourite mall (a title it has achieved through all but two of the malls in Reading closing). Inside it looked like a slightly lower-rent McDonalds, with some tables and chairs and a bar with uncomfortable stools to perch on (fun fact: the following day I was nervous about the prospect of a very different kind of uncomfortable stool).
There are a couple of those big terminals where you can key in your order, like at McDonalds or KFC: on our visit only one was working, which makes them more like the spectacularly useless ticket machines in Reading Station. Failing that you go up to the counter and try and find something on the menu you can feel enthusiastic about. The dishes on offer are broadly similar to the U.S. menu, so it’s a choice of tacos, burritos and quesadillas. We tried to cover all angles, so I had the grilled chicken burrito, Graeme ordered a quesadilla and Dr. Quaff had the fajita burrito. Dr. Quaff also got a bonus taco because he’d signed up for something online. This is typical of him, a man who has one of those whizzy cameras attached to his doorbell so he can watch people delivering pizza to his kids while he’s down the pub.
He’s also a man, for that matter, who spent some time in the pub afterwards explaining how he’d used an API from Reading Buses to measure the average lateness of the number 22 bus. It’s three and a half minutes, in case you’re interested – and I know that because I double checked with Dr. Quaff in the course of writing this review and he told me, although not before saying “let me just fire up my data science workbench”. Dr. Quaff is the kind of man who says “let me fire up my data science workbench”. Graeme, on the other hand, is the kind of man who says “what’s an API?”
I think you can tell, from these diversions, that my companions were both more interesting and palatable than the food. Let’s get this bit out of the way. My burrito was flat with brown marks from the grill which looked more like stains, as if it had been sat on by somebody who hadn’t wiped properly. Inside was a mush of tasteless pap – you could make out the constituent parts by sight and by texture, but not by anything else. Apparently it had a blend of three cheeses, although how they found three cheeses that all tasted of nothing I’ll never know. “There’s just enough cheese that it’s stretchy”, said Dr. Quaff, “but that’s it.”
The chicken was in regularly shaped pieces that made me think it was precooked and came out of a catering pack. It had parallel dark lines on it as if to give the impression of chargrilling, but I wouldn’t be surprised if they’d been added with a Sharpie. When I placed my order I was told that they didn’t have regular grilled chicken, just Mexican chicken. “It’s more spicy”, the lady told me: God only knows how bland the normal chicken would be.
There was rice, too. At least it looked like rice.
“It reminds me of the microwave rice you get” said Dr. Quaff.
“What, like Uncle Ben?” I said.
“I was thinking Tilda, but same thing” he said kindly: I forgot for a second that he lives in Caversham Heights.
Dr. Quaff’s fajita burrito was equally cruddy but with flavourless peppers instead of flavourless beans. “It doesn’t look like the picture, does it?” he said, showing a masterful flair for understatement. His taco with minced beef looked, if anything, less appealing than the burrito. I would say my photo below does it justice, aesthetically speaking. “It’s okay”, he said, but it’s sort of been piped in.” Piped in, like Muzak. Or sewage.
Hard to believe, but we were the ones who got off lightly. Graeme’s quesadilla was a greasy, sweaty thing in a body bag with a mingy smear of that not-very-Mexican chicken and more of the triple threat cheese. He felt queasy eating it, queasy walking to the pub afterwards, queasy in the pub and, as he later told us, queasy the next day. “Goodness that food was rough” he said. “Thanks for taking one for the team” replied Dr. Quaff, magnanimous as ever.
All the orders come with Mexican fries which were dusted with red seasoning that tasted almost pleasant. The fries, though, were hot and stale to begin with and cold and stale soon after. Dr. Quaff ended up trying to suck the seasoning off the fries and said it tasted like tomato flavoured Cup-A-Soup before you add the hot water, but the whole spectacle was a little too Leslie Grantham webcam, so we had to ask him to stop.
The only way to make the food taste of anything was to use the sachets of sauce available. They came in Mild, Hot and Fire which, translated, mean Bland, Mild and Equally Mild But In A Slightly Different Way. Somewhere on the packaging it also says “You’ve Got This” – I imagine if you eat there a lot they’re probably referring to scurvy. On the plus side, you get bottomless cherry flavoured Pepsi Max, but you could just buy a bottle of the stuff and save yourself roughly four pounds. Our meals came to a total of just over sixteen pounds – cheap, but not good value. Cheap and nasty is closer to the truth.
We beetled off to the Nag’s Head after that where we drank – mostly to forget – and Dr. Quaff bought some Scampi Fries and Mini Cheddars. Both were tastier, and infinitely better value, than the meal we had just endured. Still, at least we had survived – and if it had been an iota worse we might have wound up getting matching tattoos. When I got home from the pub, around midnight, my other half was waiting up for me.
“So is it worse than Mission Burrito?” she said.
“Yes. It’s nowhere near as good as Mission Burrito. Or McDonalds. Or KFC. Or pretty much everywhere.”
You know how this review ends, because I told you at the beginning. But the other thing I got from visiting Taco Bell was a realisation: as long as people still queue round the block to get into Taco Bell in the weeks after it opens, my work here isn’t done. Not that any of those people read my blog, of course, but you’ve got to have faith. And, despite the fact that it was a meal that stayed with me in all the wrong ways, I still don’t regret visiting Taco Bell at all. Sometimes, counterintuitively, you need to go to places like this, just to understand how lucky we really are.
Taco Bell – 3.9 207 Broad Street Mall, RG1 7QH 0118 9597213
Is it me, or did New Year used to be a bit less, well, preachy? Nowadays we’re bombarded with things you ought to do – eat vegan food for a month, or quit drinking, or drink lots of local beer to compensate for everybody who’s quitting drinking. It’s a hard enough month at the best of times – back at work, no longer allowed to eat chocolate whenever you like. Depressed by the scales, depressed by the sales not selling anything you fancy, and it’s so bloody dark all the time. The last thing anybody needs in January, if you ask me, is a sermon.
So I’m not going to do a feature about vegan food in Reading, or where you should go to try beers from our many excellent local breweries, or which tap room is the best. Instead, this piece covers the one truly universal thing about January whoever you are: it’s a long time since the last pay day, a long time until the next and everybody is on a budget. So this feature is about the best food you can get in Reading for not much money, something I hope we can all get behind.
I’ve tried to limit this to genuine stand-alone items. Obviously I could have included plenty of starters, but nobody turns up to a restaurant, orders a starter and leaves. So, ideally, every item on this list could be eaten on its own as the feature attraction, and every one costs less than ten pounds. That does tend to push it more in the direction of lunch than dinner, but there are still at least half a dozen items on this list that you could happily eat for an early evening meal.
Having already decided which dishes I’d include I posed the question on Facebook and got a raft of answers which reminded me just how much good food in Reading didn’t quite make the cut for me. I was sad not to be able to make room for anything from Blue Collar’s Peru Sabor, for anything from Perry’s, Franco Manca, Kings Grill, Bakery House or Sapana Home. That so many good places are excluded, I hope, shows how tricky making this selection was.
Anyway, I hope this comes in handy – all of them have been extensively road-tested by me, and all come highly recommended. Happy budgeting, and good luck if you are forgoing meat, booze or indeed anything else this month. Rather you than me!
1. Chilli beef nachos, the Lyndhurst
Let’s get the obvious one out of the way first: no surprises here, especially after I awarded it Starter Of The Year in my end of year awards. But, as I said then, it’s substantial enough to eat in its own right, or to snack on with drinks. Anyway, I’ve said quite enough about these nachos lately, so instead I’ll quote my esteemed colleague Quaffable Reading. After he had them for the first time last month he said “All I can say is now I realise everyone else is doing chilli wrong. And doing nachos wrong too. Fantastic dish!” And he knows what he’s talking about, because he’s the poor sod who had to endure the unique gastronomic experience of the doner meat nachos at German Doner Kebab. I’ll save you the effort of scrolling down: they don’t feature later on in this list. (88 Queens Road, RG1 4DG)
2. Jerk chicken, rice and peas, Sharian’s Cuisine
I’ve never been a fan of CHOW, the Friday street food market run in conjunction with Reading’s shadowy Business Improvement District. I’ve always thought it was a shame the market isn’t run by the better, more imaginative, more Reading Blue Collar Food who operate on Wednesdays in the same location. But what CHOW does have – which always generates huge queues – is Sharian’s Cuisine, and their jerk chicken, rice and peas is a thing of wonder. The chicken is spiced, charred and smoky, you get tons of it and they tell you, ever so nicely, that you’re being a wuss if you opt for the milder of the two hot sauces on offer. The weather isn’t quite conducive to eating it al fresco right now, but just you wait. (Market Place, RG1 2DE, Friday lunchtimes only)
3. Chilli paneer, Bhel Puri House
One of Reading’s iconic dishes, and one I’ve been raving about for the best part of six years. Caramelised cubes of paneer, crunchy peppers and spring onion and powerful green chillies lurking in there if you feel especially brave. I went through a phase of cheating on the chilli paneer with the saucier, stickier paneer Manchurian, I even went through a particularly depraved phase of ordering both of them at once. I dallied with the vada pav, too, but I always go back to the chilli paneer. It never lets you down. (Yield Hall Lane, RG1 2HF)
4. Ajika chicken wrap, Geo Cafe
There are many contenders for Reading’s finest sandwich: more than a few of them feature in this list. But, for my money, Geo Café’s chicken wrap is arguably the best. Georgian food tastes like nothing else you’ve ever eaten, and Georgian flavours transform this dish completely. The combination of fiery spice from the ajika and the pungency of baje (a Georgian sauce made from walnuts) is both otherworldly and habit-forming.
Chicken features quite heavily in this list, but this – made with free-range corn-fed chicken thighs from Vicar’s – is stupendous stuff. A wrap will set you back six pounds. Many would argue that Geo Café’s khachapuri, flat soda bread stuffed with an ingenious blend of three cheeses, should be in this list too, to which I can only say that making these decisions is harder than you might think. (10 Prospect Street, RG4 8JG, daytime only)
5. Curry night, The Lyndhurst
The Lyndhurst make this list twice because this is simply too good, in terms of quality and value, not to include in its own right. Every Thursday they offer a choice of three different curries, rice and a naan bread and a pint for nine pounds and ninety-nine pence (as you can see, when I went they threw in an onion bhaji in for good measure). The curries are all interesting and miles from kormas and bhunas, with dishes from Mangalore, Goa, Kerala and Sri Lanka, among others. I loved my visit last year, and it won’t be long before I’m back there – so much better than spending a similar Thursday in Wetherspoons making the tills ring and the microwave ping. (88 Queens Road, RG1 4DG, Thursday evenings only)
6. Tuna Turner, Shed
Another entry which will surprise nobody, and another dish which will probably make the cut if Reading Museum ever does an exhibition on iconic Reading food, the Tuna Turner is a truly legendary toasted sandwich and one of the very best things you can eat of a lunchtime. Superior tuna mayo, sweet slivers of red onion, plenty of cheese and jalapeños – very much the secret weapon – all conspire to be so much more than the sum of their parts. I think it’s something about the way the cheese melts, somehow seeps through the gaps in the sourdough and then forms a beautiful, glistening, caramelised crust.
If you’re there on a Friday lunchtime, and Shed is doing the Saucy Friday with scotch bonnet chilli chicken, rice and peas, macaroni cheese and coleslaw that dish, also far less than a tenner, runs the Tuna Turner pretty close. (8 Merchants Place, RG1 1DT, daytime only)
7. Lamb kothey momo, Namaste Momo
Namaste Momo is in a funny little spot on the border between Woodley and Earley, an area not blessed with its restaurants. Only one bus really runs that way from the town centre, and after a certain time it only ventures out once an hour. But, for all that faff, I highly recommend a pilgrimage there because their momo are worth it.
They are made by hand and in all their forms – in a hot, thickened chilli sauce, steamed or deep fried – they justify the journey. For me, it’s when you pan fry momo that you get that bang-on midpoint of taste and texture, the contrast of char and chew and the gorgeous filling inside. Speaking of fillings, the minced, spiced, seasoned lamb is my favourite – if it was served as a slider you could sell out any hipster gaff in the town centre. But we all know better than hipsters, don’t we, and these momo are perfect just the way they are. (392 London Road, RG6 1BA)
8. Scrambled eggs, Fidget & Bob
I’ve had some truly terrible scrambled eggs in my time. I once stayed over with a then-friend in Chichester and she microwaved eggs into grey pellets – I gamely ate the lot, because I didn’t want to seem rude, but really it could have been polystyrene and I might have had a better meal. I’ve tried to learn to make them myself, with guidance from the sainted Delia, and they come out okay but not great. The truth is that Fidget & Bob have ruined me for all other scrambled eggs. For five pounds you get three golden-yolked Beechwood Farm eggs, scrambled with probably more butter than I’m comfortable knowing about (that’s the great thing about eating in restaurants: ignorance is bliss) and certainly with more skill than I can manage.
They come with plenty of buttered seeded toast although extras – hash browns, nicely crispy back bacon, that legendary slab of sausagemeat loaf – are all available. They shouldn’t push the price over a tenner unless you’re really going loco, either due to gluttony or a hangover. Another great way to spend less than ten pounds in Fidget & Bob, every Tuesday night, is to go for their quite wonderful char siu pork. (The Piazza, Whale Avenue, RG2 0GX, Tuesday to Sunday)
9. Sweet chilli chicken, Kokoro
One of my very favourite things to eat for an early solo dinner or a particularly indulgent lunch, Kokoro’s chilli chicken is a crunchy, sticky, fiery, garlic-studded tub of one hundred per cent fun. A regular sized portion is pretty big and a large portion (which costs a princely additional pound) is absolutely gigantic: both come in comfortably below the ten pound mark.
The quality varies – some batches make your eyes water and your nose run, some are milder. Sometimes you get smaller, crunchier bits of chicken, sometimes they are huge, plump things (but always with that wonderful coating). But even on a relatively bad day, Kokoro’s chilli chicken is a miraculous thing. It comes with rice or noodles – I’ve always found the noodles a bit too much like hard work, but your mileage may vary. Writing this has made me seriously consider having it for lunch today, which I suppose is almost as bad as laughing at your own jokes. (29 Queen Victoria Street, RG1 1SY)
10. Challoumi wrap, Purée/Leymoun
To do the confusing bit first: for reasons I don’t completely understand, sometimes Sam Adaci runs a street food van called Purée, sometimes it’s called Leymoun. Purée operates out of a distinctive green van, Leymoun is more nondescript. I don’t know the rhyme or reason of why there are two different names and two different vans. He is at Blue Collar in the market square every Wednesday and CHOW in the same place on Fridays, and sometimes you can find the Purée van parked on Broad Street at other times. But if you’re ever near either van at lunchtime, join the queue and order a challoumi wrap. They cost six pounds, they are absolutely crammed with wonderful stuff and I can’t recommend them highly enough.
The chicken is spiced and cooked on the griddle before being finely chopped, and the halloumi is salty but not too squeaky (for a while Sam was having his own Brexit-proof halloumi specially made in London: not sure if he still does). Add the pickles, and the chilli sauce, and the garlic sauce and you have an overstuffed messy marvel of a sandwich where every mouthful gives you something ever so slightly different and you always want there to be another mouthful. “Purée/Leymoun” is also a bit of a mouthful, come to think of it, but it remains a must-eat at lunchtime, even if the van can be a tad elusive. They also do freshly-made falafel which are a beautiful meat free alternative. (Market Place, RG1 2EQ, Wednesday and Friday lunchtimes only. Also on Broad Street: times vary)
11. Com chien, Pho
I quite like Pho, even if I’ve never managed to learn to love the eponymous dish: soup plus noodles just isn’t for me. This means I’ve never developed the fervour for it that other restaurant bloggers seem to manage. But they do have an absolute ace up their sleeve in the form of their com chien, a generous fried rice dish with shreds of chicken, chewy little savoury dried shrimp and many, many flecks of chilli. This dish, sort of a Vietnamese nasi goreng, is wonderful for blowing away cobwebs. You can tell it’s hot because when you order it, the staff invariably ask if you’ve had it before – with the same trepidation barbers used to show when they asked if I really wanted a grade two all over. You can top it with an optional fried egg, but I like it just fine as it is. (1 King’s Road, King Street, RG12HG)
12. Samosas, Cake & Cream
I was tipped off by Mansoor, a regular reader, about this place that sold the best samosas in Reading. It is called Cake & Cream, and it’s off the Wokingham Road, just after the row of shops and before the Three Tuns. Their main thing is big, impressive-looking cakes, but they also have a little whiteboard near the front detailing the savoury stuff they sell. Samosas are about 75 pence each, and they also sell pakora, paneer pakora and bhajis by weight, almost like a savoury sweetshop.
The samosas really are everything Mansoor promised they would be: full of a rich and surprisingly spicy potato masala, the pastry spot on and the whole thing piping hot and utterly addictive. They come with a sauce which is tangy, sweet and hot in equal measures, although they’re just as magnificent without it. The service is very friendly and the chap always seems thoroughly surprised to see me – oh, and the pakora are also tremendous. There are tables at Cakes & Cream, and I’m sure some people eat there, but I always take my bag and scarper onto the first 17 bus I can find, counting the minutes until I can tuck in back at home. You get jealous looks from your fellow passengers, although that might just be my imagination. (11-13 St Peters Road, RG6 1NT)
The new year always presents a myriad of opportunities, doesn’t it? A fresh start (unless, like pretty much everyone I know, you’ve been struck down by one of the many virulent bugs doing the rounds). A chance to change your ways, shed unhelpful old habits and bin off toxic former friends. And, of course, it’s a time to embrace every passing fad for self-improvement, whether that’s kicking the booze or going vegan for thirty-one teeth-clenchingly joyless days. Fuck that, I thought, I’m off for a kebab.
Not just any kebab, I should add, but a German one: German Doner Kebab has been plying its trade since last April, at the grim end of Friar Street near the Hope Tap, the latest creepy topless bar and the big Sainsbury’s (Brutalist on the outside, faintly Stalinist on the inside). Now, I’m not snobbish about kebabs: I’ve always thought that, done right, they can be darned delicious and the best ones, cooked well, are more than acceptable eaten sober.
Generally, in fairness, I mean shish kebabs – there’s something about chicken or lamb cooked there and then on a charcoal grill that’s difficult to beat (let’s face it, there’s a reason I’m always singing the praises of King’s Grill). But a chicken or lamb doner, sliced thinly, cooked on the hot plate to add a little crispiness and mixed with ribbons of iceberg and a really good sauce? That’s the stuff of – admittedly slightly guilty – dreams.
More recently that has tended to be the shawarma at Bakery House, or gyros on holiday in Greece, but I still fondly remember the golden age of growing up in Woodley and having a doner from the van parked up by Bulmershe school, or, years later, stopping at the sadly departed “Kebab Kingdom” on Cemetery Junction.
That was twenty years ago, but I can still remember the crunch of the red cabbage and the kick of those pickled chillies like it was yesterday. Come to think of it, I can remember when you could eat in at Ye Babam Ye, in the bit which is now Up The Junction and just to prove that everything comes around again eventually, here I am in 2019 sitting at a table eating a doner kebab, the hot new (old) gastronomic trend. Maybe they’ll rebrand Wimpy next.
My accomplice for this review was the author of pub blog Quaffable Reading, a man who prefers to be referred to as Dr Quaff (honestly, these anonymous bloggers and their pseudonyms: it’ll never catch on). I had accompanied him last year when he went to review The Retreat, my beloved local pub, and this was part of a sort of exchange program where he joined me to review German Doner Kebab and in return we then went on to a pub afterwards so Dr Quaff could review that. You might say that we approached things in the wrong order: I couldn’t possibly comment, although you might have an idea of my view by the end.
Dr Quaff is – and he didn’t offer any financial inducement for me to say this, I promise – superb company with a huge range of stories which managed to be both funny and interesting. But he also has a surprisingly donnish air (that time up at Oxford, perhaps) and made for a very suitable co-pilot on this visit. He was also willing to order all the things I didn’t, which made for a refreshing change as I’m used to having my second choice of everything on the menu.
The interior managed to be a chic take on a traditional fast food restaurant. The overwhelming theme was monochrome – big black and and white photos of Berlin landmarks (the television tower especially caught my eye), a huge image of the Brandenberg Gate along one wall and smart black button-backed banquettes and booths. But there was also a flash of orange bringing the whole thing to life: you really couldn’t fault their branding.
“It looks very much like McDonalds tries to these days” said Dr Quaff, at which point I had to admit that it was a very long time since I had been to one, and even longer since I’d paid attention (still, he has kids). We ordered at the counter and plonked ourselves at a booth in what was, for a school night, a surprisingly busy restaurant.
The menu gave a wide range of options, from quinoa salad to tempura cauliflower, all the way to… no, really, it’s basically just doner meat. Doner meat in a brioche bun, doner meat in a flatbread, doner meat in a wrap. Doner meat in a quesadilla, doner meat on – yes, really – nachos. It was the doner equivalent of that scene in Being John Malkovich where everyone just walks around saying “Malkovich Malkovich Malkovich” all the time: doner, doner, doner.
You can get the doner-based dish of your choice for roughly five pounds, or add fries and a drink for two quid, and for vegetarians there is a veggie kebab containing the suitably vague “mixed veggie pieces”. Even the choice of doner meat (beef, chicken or “mixed”) is more specific than that. Personally, I found it weird that there was beef but no lamb, but I decided to reserve judgment.
The first dish to turn up was the lahmacun (or, in this case I suppose, “beefacun”), a thin flatbread smeared in something which may have been beef or possibly just the memory of beef, folded over and served with three dips (chilli, garlic and burger sauce) along with a rather hopeful wedge of lemon. When I started this I quite liked it, but as it cooled down and started to taste more of itself I found I rather cooled down too. But taste of what? I wasn’t really sure – certainly not of beef, and hardly of spice either. It also went soggy quickly which made dipping it in the sauces largely a waste of time. “It’s sort of like a keema nan” said Dr Quaff, and although I knew what he was driving at it still felt like a disservice to keema nans everywhere.
Dr Quaff had also gone for a side dish, the doner nachos. It was a classic example of the old adage that just because you can do something doesn’t necessarily mean you should: I don’t think the combination of tortilla chips, jalapeños, American squeezy cheese and doner meat is one the world was waiting for.
The beef doner meat, and this was a theme funnily enough for the rest of the meal, was plain bad. It didn’t taste like any beef I’ve ever had, and that includes some pretty dreadful beef: even overcooked into shoe leather the way my former mother-in-law used to do it at least vaguely tasted of beef. This, though, had no texture, so was just limp ribbons of the stuff, a disconcerting shade of beige and looking nothing like beef. It could have been shaved off a cow, a sheep, an actuary or E.T.: if you’d told me it was Soylent Green I wouldn’t have been remotely surprised.
Normally when I put photos of a dish on the blog I do a little editing to try and make them look as good as possible: their culinary best selves, you could say. With the doner nachos I just wanted to do my best to make them look exactly as they did in the restaurant. Adding warmth and saturation would be like adding a Snapchat filter to a Tinder profile picture.
“I thought they’d be smaller” said Dr Quaff. I was just glad I only had to have one forkful.
More of the doner meat was to follow in the main attractions. I had a mixed kebab in their signature toasted flatbread, while Dr Quaff had it in a lahmacun wrap. In terms of a vessel for the meat, his was a much better plan – completely contained, easier to eat and much less messy. I also think, overall, Dr Quaff enjoyed the whole thing more than I did: he also pimped his fries so, for fifty pence extra, he got “flaming fries” which were dusted with something which contained paprika but also hints of something like Chinese five spice. “It’s funny”, he said, “because it feels strange to pay fifty pence extra, but it’s definitely worth it”.
By contrast, the toasted bread had a very pleasing waffly texture but was open, which meant that everything would have fallen out if I’d tried to eat it with my hands. This did work to my advantage though, because I managed to remove much of the beef doner meat with a fork (and to think I was always bad at Operation as a child) and focus on the chicken. It was infinitely better: for a start it definitely felt like it might once have been attached to an actual chicken, and along with the salad and red cabbage it began to feel like something I would eat from choice.
I’d paid extra for feta, because friends in the know had told me that was the thing to do, but it didn’t feel like it added an awful lot. The fries were nondescript – in the fast food hierarchy they were better than KFC fries (but so is everything else, including not having fries) but worse than McDonalds or Burger King. I didn’t really have strong opinions about any of the dips – if pushed, I guess I’d say I quite liked the burger sauce because you don’t see it often enough these days, but I’m not sure the fries made it worth going for the meal deal. Nice to have a Coke in the classic glass bottle, though, even if there weren’t any glasses provided to pour it into.
Service was functional and perfectly polite. I had to ask for a fork, I had to ask for a glass, I had to ask for a straw (I’m afraid it was plastic) when they didn’t have a glass, but all of those requests were handled nicely. It’s not the sort of restaurant, really, where you notice service unless it’s terrible, and it wasn’t. Not doner nachos terrible, anyway, but that’s a new level of terrible I wasn’t expecting to encounter in 2019. Let’s hope the year gets better from there. My dinner came to eleven pounds, while Dr Quaff’s, with his fancy chips and freakish side order, came to closer to thirteen.
After our meal, Dr Quaff and I sat there for a bit debating the merits of German Doner Kebab. He was (and is in general, I imagine) much kinder than me – I think he found things to like and could imagine going back, although I’m not sure when or how often. For me, it falls down in far too many places. It’s more expensive than KFC and cheaper than Honest Burgers, but if I wanted fast food in the town centre where I could sit down I would, without exception, pick one or the other over German Doner Kebab. And if it’s that kind of food you’re after – if you really, really need a kebab – German Doner Kebab doesn’t do anything that isn’t executed far better by either Kings Grill or Bakery House.
I could manage a chicken doner wrap there, at a push, but as a quick choice in town a lot of restaurants would have to close before it even made my top 10 (come to think of it, Nando’s is just down the road: judge all you like, but I love a Nando’s). So what – or who – is German Doner Kebab for? I’d love to be able to answer that question for you but, truth be told, I’m stumped. Put it this way: I still maintain that you don’t have to be drunk to eat a good kebab, but even if I’d emerged from a boozer several pints to the good after an evening with the author of Reading’s finest pub blog, wild horses would be unlikely to drag me back to German Doner Kebab.
MumMum closed in June 2019. I’ve left the review up for posterity.
One of my biggest regrets in Reading’s restaurant scene is a little place you probably never visited called Cappuccina Cafe. It was on West Street, looking out over an especially grotty 99p shop, it was a fusion of Vietnamese and Portuguese food, and it did the most wonderful bánh mì (the Vietnamese sandwich, served in a baguette, which bears the hallmarks of Vietnam’s French colonial past: an early example of fusion food, you could say). I reviewed it in May 2014 and – and this may be a record – it closed a month later. I never got to go back, but one of my friends loved the bánh mì so much she developed a several times a week habit before it turned into yet another nail bar.
It was part of a general saga of decline on West Street. First Fopp shut – I still miss that place – then Cappuccina Cafe, then Vicar’s closed after over 100 years of purveying meat to the people of Reading and finally Primark decamped to the old BHS store. It’s part of a general trend which leaves that end of Broad Street looking increasingly grotty, and possibly also explains why Artigiano decided to divest themselves of their branch, deep in the heart of no man’s land: it’s Broad Street Bar & Kitchen (for) now. That area desperately needs some love and imagination, two qualities our council seemingly lacks the ability to provide, foster or inspire.
Fast forward four and a half years, and finally another restaurant has appeared in Reading looking to fill that bánh mì shaped gap in the market. Literally in the market, as it turns out, because MumMum opened on Market Place in October, where the ill-fated Happy Pretzel used to be, just down from the post office. I was tipped off about it not long after it opened and I’d been watching with some interest, waiting for a month to pass so I could check it out on duty. It’s actually a surprisingly tricky place to visit for lunch, because it isn’t open at weekends, but I had a Monday off after coming back from holiday so I stopped in to check it out with Zoë, my partner in crime and regular dining companion.
From the outside, MumMum was all windows (with a laminated menu – but no opening hours – blu-tacked to them) but going in I was surprised by what a nice space it was. It was clean and neutral without looking basic: pleasant, plain low tables and higher tables with stools where you could perch and look out of the window. Far more seating, in fact, than I expected and without ever feeling cramped. You could look through into the kitchen, although some of the preparation took place at the counter: while we were there I saw one of the staff carefully, skilfully assembling summer rolls with tofu.
MumMum only really does three things – bánh mì, pho (the Vietnamese equivalent of ramen – meat and noodles in a rich broth), and summer rolls, which are like spring rolls but served cold and wrapped in rice paper rather than pastry. You are carefully walked through the process of ordering. There’s a cabinet on the left where you pick up your tub of pho (small or large, chicken or beef) and/or your summer rolls (pork, prawn or tofu). You pay at the counter, which is also where your bánh mì are prepared and where they add the broth and herbs to your pho, sort of like an uptown Pot Noodle. The signs and barriers turn this into a neat little queuing system, although they then brought everything to our table which felt more like a traditional restaurant experience.
The pricing is a bit more confusing, mainly because there are a range of meal deals and, if I recall, the prices on the menu behind the counter didn’t quite match the ones on the menu in the window. With a meal deal you get either a bánh mì or a small pho with a drink (although not apple juice, apparently) and a single summer roll (they usually come as pair). This does save you a little money, although the bánh mì meal deal is more expensive than the pho meal deal. The former is six pounds, the latter six pounds fifty (or six pounds eighty, according to the menu outside).
In reality they charged me twelve pounds for two meals, and they then knocked a quid off because I agreed to take a loyalty card, which was slightly random because I didn’t need to give any personal details and how the card worked wasn’t at all clear. By the time you go, if you do, the prices may well be different again, so good luck working out how much everything is meant to cost. In the meantime, allow me to apologise for possibly two of the most tedious paragraphs ever to feature in an ER review, and let’s get on to talking about the food.
Zoë took one for the team and ordered the pho – I hadn’t been wowed by my previous encounter with this dish, so I was happy to leave her to it. It did look very clean and virtuous, and everything was done well, so little shreds of chicken, noodles, vegetables and plenty of coriander were all present and correct. In pho much is often made of the quality of the broth, just how long they’ve laboured over it and the depth of flavour they manage to get in to it. I tried enough of Zoë’s pho to think that either they’d fallen short or pho just wasn’t for me (most likely the latter).
“I love the coriander”, Zoë said at the end, “but it didn’t have quite enough flavour.”
I did point out the unused bottles of sriracha, fish sauce and indeed MumMum’s very own home-made garlic and chilli vinegar at this point, only to receive a nonchalant shrug. But I could hardly make much of it, because when I’d had a similar dish at Pho earlier in the year I had done exactly the same thing. Unlike Pho, MumMum didn’t give you extra mint and coriander and goodies to stick in there to taste. I understand why: MumMum is very much more no-frills, and the packaging is more geared to the takeaway crowd, but the overall effect was just a little too understated.
The bánh mì was more like it, although still not quite there. There was chicken, plenty of it in fact, and although it wasn’t fresh off the grill and straight into the baguette it was still piping hot and reasonably tasty. There was plenty of what I think was shredded pickled carrot and daikon, which lent cleanness, bite and crunch. The excessively thick discs of cucumber all down one side I could have done without, but that might be more to do with me and my feelings about cucumber. And there was a little coriander and mint, although really just enough to make me wish there was more. It needed more full stop, and I could see plenty of ways that could have been done, whether by adding more zing and lime, a lot more coriander and mint, some peanuts or – the traditional element of a bánh mì, this – some pâté. It was a few steps above an entry-level hot chicken sandwich, but that was all. I wasn’t sure whether this was marketed at normal lunchtime shoppers or fans of Vietnamese food, but whoever it was aimed it wasn’t quite on the money.
What it really needed, I decided, was the satay sauce which came with the summer rolls. These were quite remarkable and easily the highlight of the visit; I’ve had summer rolls before and never quite got it, but these were properly delicious. It’s very hard not to keep trotting out the same adjectives to describe Vietnamese food: fresh, clean, delicate, blah blah blah. Believe me, I know that. But they seem so appropriate in this case, and in any event I’d rather not embarrass us all by dashing off to the thesaurus.
In some ways, the summer rolls should have been no more successful than the bánh mì or the pho, but that combination of crunch and subtlety worked here when it didn’t quite elsewhere. The prawn summer roll, Zoë’s choice had three prawns along one edge, my pork summer roll had a slice of roast pork rolled along the outside. In both cases it was a weird experience to take off the clingfilm and then see an equally transparent layer you could actually eat in the form of the rice paper. But the real winner was the satay – properly deep and rich with a beautifully simmering heat. A small quibble is that the little plastic tub it came in was far too small to allow proper dipping. A bigger quibble is that I just would have liked more satay sauce in general. And of course, the main quibble was that my bánh mì hadn’t come slathered in the stuff. Oh well, maybe next time I’ll just ask for a couple of tubs on the side.
“That’s the hit of the whole fruit” said Zoë, devouring hers, and I couldn’t disagree. They’re four pounds for two, and I could well imagine foregoing the bánh mì next time and just having a couple of the summer rolls instead. But, on the other hand, there was a fried egg bánh mì which also sounded intriguing. And that, in a way, is rather a telling thing about my visit to MumMum – you could argue that it was only a partial success, you could say it was still more unrealised potential than actual accomplishment, but I had still already mapped out what I’d eat on my next two visits.
Service was good, prompt and kind although it had a strangely downcast quality to it. We were handed a slip with a code we could use to enter a TripAdvisor review (and details of their website which, the last time I tried it, didn’t work). The chap who brought our food over was lovely and friendly. But, as we were leaving, I asked the other lady serving how things had gone in their first month.
“It’s not that good” she said.
There was just enough of a pause for me to worry, and then she went on.
“But it’s not that bad either.”
My heart went out to her for being so honest, and I left the restaurant in crusading mode all fired up to write a glowing review which would get people flocking (who am I trying to kid? Trickling) to MumMum. But after a period of reflection, I think it’s right to strike a different tone. MumMum is a refreshing option for the town centre; they have a lovely, well laid-out space in a decent location and they offer something you can’t get elsewhere in town. They are starting to do a superb job of drawing attention to themselves on Instagram (I was recently mesmerised by an Instagram story showing exactly how they make a summer roll – well worth two for four quid, I reckon).
All that is to their credit, but the realities of their situation are still challenging. Good as a location on Market Square is, it also means that two days of every week diners have to walk right past a thriving food market to eat there. On most Wednesdays, unless the weather was truly dismal, I’d struggle to pass up the plethora of options at Blue Collar – especially the challoumi wrap from Leymoun – to eat at MumMum. Closing on Saturdays and Sundays makes it difficult to try their wares unless you work in town. Their prices are slightly confusing and not always as competitive as they could be. But most of all, I really think MumMum needs to be bolder and braver with flavour, or I worry that they’ll never get the audience they need to survive. Their food needs to sing rather than stammer, and I sense – to twist the metaphor out of shape – that they’re still clearing their throat. I really hope they make it: I’d rather not mourn the passing of a second Vietnamese cafe in Reading.