Alto Lounge

I like to bang on about service in restaurants, but this week it occurred to me that I might be part of the problem. After all, I talk about service, but if you look back at my other reviews it’s usually tucked away near the end. It’s the penultimate paragraph, stuck between the desserts and the summing up, sharing space like uneasy housemates with the bit about How Much It All Cost.

For some reason it’s difficult to write about service in detail unless it’s bad, and when it’s bad I feel guiltier about going into detail than I would about a disappointing dish. Funny how the human face of a restaurant, even though it’s what you see, attracts less comment than all the faceless people toiling away in the kitchen.

So, to redress the balance, even if only for one week: the service at Alto Lounge was some of the best I’ve had in a long time. The two women working the night I went were an absolute joy: friendly, likeable, helpful and interested. They stopped me going up to the bar to order more drinks when my food had just arrived, even though technically Alto Lounge doesn’t do table service. It properly felt like they wanted to make sure I had a good evening, and when I settled up and left the goodbyes were so genuine that it made me want to go back.

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Jamie’s Italian

Reading’s branch of Jamie’s Italian closed on July 2018, I’ve left this review up for posterity.

January, so far, has been the Month of Eating Differently here at Edible Reading. It started with me revisiting the A4074 and discovering that not all “Pack” based pubs are the same (thank goodness). Then I went even further out of town to eat top notch sushi in Windsor. For the third review of the year it seems only right that I come back to Reading and, even more, that I tuck into food at one of our ubiquitous chains – just to prove that it isn’t only about the independent out of town places.

I picked Jamie’s because it feels like a restaurant that cares about ingredients more than your average chain; there’s always been a fair amount of focus on fresh seasonal ingredients and interesting flavours at Jamie’s, and as chains go it’s not huge compared to some of its Oracle neighbours (only 37 branches according to their website, compared to 90 Bella Italias and a whopping 430 Pizza Expresses, for example). On top of that I made a promise, a resolution if you like, that I would eat one vegetarian main every month and it seemed like Jamie’s would be one of the better options for that – after all, good Italian recipes with all those fresh ingredients barely need meat at all, right?

I can’t quite remember what Chili’s, the previous restaurant in this space, looked like. All I really recall is the 6 foot plastic chilli suspended from the ceiling, covered in a thick layer of dust. Jamie’s, in comparison, is clean, smart and very contemporary: the middle of the restaurant is all concrete floors and tin chairs but round the edge of the room it’s much more inviting, with red leather banquettes looking out across the other diners. A bit like being on Dragon’s Den but without Evan Davis’ irritating recaps (why does he sum things up mere seconds after they’ve happened? So annoying! But I digress).

It’s still a dry – and increasingly long – January for me so I tucked into an elderflower and pomegranate pressé while picking from the menu. That was when it dawned on me that I was going to have to go through with the vegetarian thing and that some of you, for any of a variety of reasons, have to look at a menu and mentally cross things out every time you go out to eat (for that I can honestly say that I salute you).

To start I had the baked chestnut mushrooms on crispy music bread with smoked mozzarella, thyme and Parmesan, and in an attempt to stick to the vegetarian side of the menu I swapped out the Parmesan for another hard cheese not made with rennet (although I didn’t check whether the mozzarella was suitable for vegetarians so this might have been a waste of time).

It was a surprisingly hard dish to describe – layers of music bread on the bottom with an intricate mosaic of thinly sliced mushrooms on top, dusted with the cheese, the middle section rich with gooey smoked mozzarella. I’d almost sum it up as middle class nachos, except that Jamie’s Italian has already beaten me to it by describing another dish on their menu as “Italian nachos” (crispy fried ravioli, in fact). But that’s what it resembled most – crispy music bread at the sides and the central section soggy with juices from the mushrooms and softened by the melted cheese.

Did I like it? I’m still not sure even now. It was like a book you admire without enjoying it: more interesting than it was tasty. It was probably a less satisfying way to eat mushrooms than the myriad of other options on the menu – stuffed into arancini, heaped on bruschetta, tumbled into fettucine – options which, as I worked my way through this dish, I couldn’t help wishing I’d ordered instead.

Mushroommusic

The caponata bruschetta, on the other hand, was as pretty as it was tasty. The caponata itself was lovely – the rich, smoky aubergines were diced and mixed in with tomatoes and pine nuts with a sprinkling of grated ricotta on top. I love the earthy, slightly sweet flavour of caponata and this was a very good one. The bread it came on was less of a success, being tough and difficult to cut (I ended up tearing it with my knife and fork instead). A bit more olive oil or less time under the grill might have been better. Sitting on top of the dish were a couple of small red chillis, barely cooked with their tops chopped off. I genuinely couldn’t fathom what they were doing there – they looked small enough to be properly explosive and I couldn’t see how they fitted in at all. I wondered if it might be some kind of homage to Chili’s – that was the only decent explanation I could come up with. I didn’t eat them.

Caponatabruschetta

The vegetarian main courses at Jamie’s, according to their website, amount to two – one pasta, and one salad. There are more if you’re prepared to forego the Parmesan, but the menu doesn’t make that clear so you’re relying on the waiter (“we don’t have a vegetarian menu”, he said, “but I can talk you through it”). Pasta in tomato sauce sounded pretty humdrum, and I’d already had mushrooms, so I went for the superfood salad, thinking that anything with the word “super” in the title couldn’t be all bad. Besides, the menu made it sound like it contained so much stuff: avocado; shaved fennel; candied beetroot; broccoli; cheese; pomegranate; seeds; and a “fennel blossom Sicilian harissa”. It just sounded like a party in a bowl, and I was genuinely interested to see what turned up.

What the menu doesn’t tell you is that that description suggests that all the ingredients get equal billing, and they don’t. So I really enjoyed the sweet chunks of candied beets. They were both delicious. I liked the shaved fennel, although it had been very finely shaved indeed and got a little lost. The two smallish spears of broccoli were just dandy. The avocado, served on top, was very nice – flashed under a grill I’d guess, from the lines on top, and ever so slightly warm. Where the stone had been there was a little reservoir with cottage cheese on it, and the smallest blob of harissa, which may have involved fennel blossom in some way but was just generic hot stuff.

But really, this was about the rest of it, including many things the menu neglected to mention. So yes, there were lentils and some pumpkin and sesame seeds in there, and the occasional bit of pomegranate, and lots of mint leaves (because Jamie’s loves putting mint in everything). But there was also a lot of quinoa, along with plenty of what looked like stubby grains of wild rice but, having researched it, may have been black barley. All that amounted to a big stodgy pile of heavy going, with nowhere near enough flavour to elevate it from chore to treat. When I told a vegetarian friend about this dish, she said “personally, if they’d said there was quinoa in it I’d never have ordered it”, which pretty much hits the nail on the head. Really, it was like the contents of one of those square plastic tubs you buy for lunch from M&S in an attempt to pretend to be a better person than you really are; if this was a party in a bowl, it was the kind where you started looking at your watch half an hour in because all the fun people had already left.

Supersalad

The other main was one of the specials – an “amazing ragu of pork with tomatoes, chilli, garlic and loads of herbs tossed through home made casarecce pasta” (I’m quoting from the blackboard here, so the trumpet blowing is Jamie’s and not mine). I was expecting a bowl of pasta with a thick sauce of tomato and pork in roughly equal measure, but what in fact arrived was a bowl of pasta with a lot of shredded pork in it (and I mean a lot: the meat was generous to a fault). All the other ingredients were present as described, but apart from being slightly watery there was no discernible sauce. This was just a meat and carbs dish: none of your five-a-day here. On top of the heap of pork was a spoonful of herby, lemony breadcrumbs which really did lift the dish but it was just one spoonful, and a little more would have given the dish a lot more oomph. As it was, you couldn’t fault it for quantity but overall I’m afraid it bored me and I couldn’t finish it. Nor could I face dessert afterwards, even if their chocolate brownie is, according to the menu at least, “epic” (I can hear the strains of that trumpet again).

Porkragu

Service was decent. The chap serving us was friendly enough and happy to pick out the vegetarian options but had the disconcerting habit of saying thank you after every single item we ordered, something which started to feel robotic very quickly. I wasn’t feeling a lot of love. I also wasn’t feeling the warmth, as there seemed to be a draught coming from the back of the room, whipping round our ankles. When we asked early on if there was a door open in the kitchen we were told that this was just the colder part of the room and that the other tables they had available wouldn’t be much better. On a freezing winter’s day in January I thought this was a very poor show, especially as it got even chillier by the time our mains came (another homage to Chili’s, perhaps?). The total bill for two courses and a soft drink each for two was forty pounds. That felt like reasonable value for the food, even if the experience wasn’t anything to write home about.

After the last two reviews, writing this feels like a bit of a comedown. I know I don’t need to eat out of town to get good food but when the better chains, which to me includes Jamie’s, let me down it can seem like the Oracle doesn’t have a lot to offer (appropriately the best of the Oracle’s restaurants, Cote and Tampopo, are right at the edge: it’s almost as if they’re trying to break away and escape). I feel especially sad for the vegetarians out there, because I think they should be entitled to expect better from a restaurant like this – so for vegetarians looking at a menu this size and seeing such a short list of suitable options I can only say sorry. I haven’t found an amazing place with loads of attractive meat-free choices that you’ll be rushing to visit. Not yet. But it’s only January.

Jamie’s Italian – 6.7
Unit 1, Riverside, The Oracle, RG1 2AG
0118 9070808

http://www.jamieoliver.com/italian/restaurants/reading

Bhel Puri House

Bhel Puri House is one of those places that it would be easy never to spot, let alone visit; it’s tucked down a side street as part of the George Hotel (opposite the Minster Street entrance to the Oracle) with small windows that make it hard to see what’s on offer inside. It has good credentials, though, as an offshoot of the highly regarded Royal Tandoori. It offers what the website describes as “Indian street food”, which translates as a wide range of small dishes, practically all of them costing less than a fiver. Although it’s open until eight o’clock, it feels – from the menu at least – more like a lunch venue and was doing a healthy trade when I visited on a Sunday lunchtime.

The interior is quite basic and a little confusing. It’s a lot better than what was there before (remember Dickens Brasserie? No, I’ll bet that nobody else does either) but the thick black and white striped wallpaper and the basic tables and chairs don’t make it look inviting. Then there are the piles of clear plastic tubs arranged on the counter filled with various dry Indian foods and snacks (I won’t try and guess what they are; I’m far from an expert and I’m keen not to embarrass myself any more than necessary). Were these for diners? To take away? I had no idea, and I didn’t really know if I’d walked into a restaurant or a canteen.

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