Restaurant review: Me Kong

When I ran through the trends in Reading’s food scene last year, two stood out: the proliferation of new, casual pizza restaurants and a similar blossoming of restaurants to cater to Reading’s Hongkonger community. Last week I explored the former at Smelly Alley’s Zi Tore so it only seemed fair, this week, to dive into the latter at Me Kong, the newest of these restaurants to open.

I identified some of these spots opening in 2025 – Woodley Food Stasian out in Woodley, Take Your Time where Dolce Vita used to be and the subject of this week’s review, which is tucked away behind Reading Library just down from The Blade next to the retro classic that is the Abbey Baptist Church. It’s a spot which somehow didn’t feel like it existed before Me Kong sprang up there: I can’t remember what, if anything, was there before.

But even that undersells the increase in restaurants catering to this market. After all Good Old Days Hong Kong, which I reviewed around this time last year, has been around since late 2023. Worse still, I missed out a couple of developments last year – YL Restaurant for one, which opened in the back of the supermarket that used to be the Warwick Arms a long time ago. And then there’s Soul Chill, a cafe that opened right opposite where I used to live on the corner of London Street and South Street. Its Google listing initially made it look like a bubble tea spot, but it boasts breakfast and lunch options.

All this, of course, springs from the introduction in January 2021 of the BNO Visa for Hongkongers, giving them the right to settle in the U.K. with a path to citizenship. Reading – always a multicultural, well-educated, polyglot place – has as a result both developed and embraced a significant Hongkonger community. With that come all the advantages of vibrancy, including – selfishly, for me – new and interesting places to eat.

Me Kong is a particular type of establishment, a cha chaan teng. These are “tea restaurants” that originated in Hong Kong in the Fifties, following on from the bing sutt, or ice room. Cha chaan tengs are often likened in print to the British greasy spoon or the American diner, but I think that’s more to try and find a term of cultural reference readers might understand. In reality they are a creature all their own, and a very eclectic one at that.

Food at a cha chaan teng is often described almost as a fusion of Chinese and European – another term often used is ‘soy sauce western’ – with dishes including Chinese ones with which you’d be familiar and more esoteric options like baked pork chop with ketchup, or macaroni soup topped with char siu. In Hong Kong cha chaan tengs are a great gastronomic leveller – swift, efficient and frequented by blue and white collar workers alike.

Plenty of my research suggested that cha chaan tengs are on the wane in Hong Kong, as for that matter greasy spoons are here, but it’s somehow fitting that a wave of them is opening in the U.K. Because I’ve read that when they first sprung up in Hong Kong in the Fifties it was because Hong Kong, run by the British, welcomed Chinese refugees. There are echoes of that, I suppose, in the situation now, seventy years later.

A taste of home, or nostalgia, makes perfect sense if you settle somewhere so far away from your roots, and last month I saw a few photos of customers queuing round the block to try Me Kong for the first time. But did this food also have the potential to win over a wider customer base?

Someone thought so ten years ago, when a restaurant literally called Cha Chaan Teng opened in Holborn, but the reviews were not good. Marina O’Loughlin, then writing in the Guardian, said the food gave her “the kind of clammy shame I’d feel if I woke up post-bender to find myself the fifth Mrs Gregg Wallace”, adding that “cha chaan tengs aren’t renowned for their cuisine”: what’s the opposite of a white saviour?

There is a difference, though. That restaurant was geared at customers of European descent, while Me Kong promises to be the real thing. So on a Tuesday lunchtime I pootled over with my great friend Jerry, who was especially interested in Me Kong because it’s probably the closest restaurant to his gorgeous, incredibly tasteful flat. Forget whether I liked it or not: I also wanted to see if Jerry could find a brilliant new local.

We got there around twenty past twelve and the place was already packed with a queue for tables, albeit one that hadn’t moved out onto the street. I will say though that although we as a nation like to think we’ve invented queuing, Me Kong has perfected it – quickly assessing each table size needed and gradually corralling us into different spots in the waiting area.

At the front there were counters showing off all of Me Kong’s baked goods – buns, pastries and the like – and so some of the people joining the queue were simply buying that stuff to take away. Nothing fazed Me Kong’s front of house, and after no more than five minutes we were ushered to a table.

Me Kong’s interior is really rather impressive, I think. On one level it’s a front room with booths, a back room with tables and a corridor connecting them. But that doesn’t even begin to do it justice, on many levels. They’ve gone all the way through the building, so the front looks out on Abbey Square and the back onto the Holybrook, and that results in a really lovely space where everything feels airy and beautifully lit.

Not only that, but it felt polished and finished in a way new establishments so often don’t: the colour of the wood panelled counter; the tasteful banquettes; the bright line drawings on the wall, everything seemed really considered. And the branding, from the menus to the cups to the napkin dispensers, was extremely well thought out. I got the impression this wasn’t their first rodeo: I’d be surprised if it was their first restaurant, for that matter. It felt fully formed.

I should also mention that Jerry and I were, at the point when we sat down, the only customers of European descent in the place. But I never felt conspicuous, because the staff were just so terrific from start to finish. One server explained to us that they really wanted to promote this kind of food, and I got that impression throughout the meal.

In fact, I’m jumping the gun by saying this but I’ve never been to a restaurant where the staff were quite so keen to tell you what the gorgeous-looking dish that had turned up at another table was (“that’s the braised eggplant with garlic sauce” one of them told me, as I admired a delectable-looking pot on my left).

Me Kong’s menu, on a ring-bound set of cards with that impressive branding, was a proper box of delights with an awful lot going on. One section featured noodles, either dry or in soup, along with five set meals, another common feature in a cha chaan teng. These gave you the option of some Hong Kong classics – ham macaroni soup, say, or char siu macaroni soup – paired with a bun and either fried egg or omelette.

A large section of rice dishes again led with a staple of the cha chaan teng, baked pork chop with cheese and tomato sauce on rice. Many of these dishes were more on the fusion side, so were perhaps more for purists. Another page of the menu featured four clay pot dishes and five stir fries, and another page of snacks offered dishes like deep fried chicken leg with curly fries – again, an authentic cha chaan teng choice – along with a full range of options from the bakery.

I would say that with the exception of that aubergine dish, which looked like it might have had minced pork in it, there wasn’t much for vegetarians here. The page marked Vegetables featured various green veg with garlic or oyster sauce, but would feel limited if that was your lot. There was, however, plenty here for the cost-conscious. The most expensive dish on the menu was south of £15, those set meals were less than a tenner.

Plenty of decisions for Jerry and I to make – but first, tea. Me Kong does sell alcohol (Sapporo on draft, or Guinness) but I really wanted to try the Hong Kong milk tea, another speciality of this kind of restaurant. It’s hard to describe but imagine a very strong cup of PG Tips, souped-up builder’s tea, served with condensed milk, a very pleasing shade of deep amber, and you wouldn’t be far off. I put a sugar in it, but on reflection wished I’d added more.

I don’t normally put a picture of a cup up on the blog, especially one where you can see so little, but: see what I mean about the branding?

I’d read online that Hong Kong milk tea is strained through a sock, or something like it (hopefully one exclusively used for this purpose), often multiple times, to achieve a particular level of smoothness. I can’t say whether a hosiery department was involved, but it did have a certain pleasing consistency. Maybe it was the note of Carnation, or the power of imagination, but whatever it was I enjoyed it.

Jerry originally wanted to try a yuen yueng, a blend of coffee and tea also particular to cha chaan tengs, but they didn’t have any Hong Kong coffee so he joined me in a tea. He liked it, but less than me: when we had a follow up drink I opted for more of the same, and he had an iced lemon tea – specifically requested as slightly less sweet on the excellent advice of the table next to me.

Before I talk about the food, I did want to say something about that. I’ve already said that the staff were really keen to explain other dishes and illuminate us on the cuisine of Hong Kong. But I’ve never eaten in a restaurant where that evangelism so extended to the other customers, too. During our meal the tables on either side of us were occupied by multiple parties – restaurants like this tend to be brisk – and so we got to rubberneck all manner of delights. Not only that, but the people ordering them were more than happy to tell us what they were.

All that meant that although we played it relatively safe with our order we saw more than enough to work out what to have next time. That macaroni soup topped with satay beef looked like an interesting, comforting order, but I was even more intrigued by a dome of rice crowned with an omelette draped over it, the whole thing then decorated with vertical strips of char siu. The traditional pork chop baked with cheese came in an earthenware dish, the kind you might associate with a lasagne, and I got a sufficiently good look to decide I’d leave that one to the experts.

Nicest of all were the lovely pair of civil engineers on my left. They worked in Thames Tower and had found out about the place and one, whose family were from Hong Kong, had decided to bring her colleague along to see if it recaptured the food of her memories.

She ordered a clay pot dish that I considered but been put off ordering because of the mystery meat component of “Chinese sausage”, and she even kindly let me sample a bit. It was delicious, with a sort of air dried texture like salami and a complex, fragrant flavour. I made a note not to let it deter me next time.

So yes, I chose the conventional option, the black bean chicken pot. But I am so happy that I did, because it was simply outstanding. A hefty pot full to bursting with boneless chicken thigh, skin on, cooked absolutely bang on so it was firm but had just enough give, no evidence of the velveting that can sometimes make chicken off-putting. Huge bits of spring onion, caramelised until heavenly, coexisted with all that chicken and extra goodies: little cubes of potent ginger and plenty of equally burnished nubbins of garlic.

But all that would be nothing without the sauce, a black bean sauce of ridiculous savoury depth, a glossy number with notes of Marmite which clung to everything: to the pot, to every crevice of chicken, to each layer of onion, each piece of ginger and garlic, every grain of steamed rice. This was deliciously viscous stuff, and I made it a mission to ensure that I left as little of it gleaming at the bottom of that black pot as I possibly could.

There is a part of me that is very tempted, just after noon on Friday when this review goes up, to find myself in that place again eating exactly this dish: it was that good.

Jerry had chosen every bit as well as me, going for the Singapore vermicelli with char siu and prawn. This was a magnificent one-stop shop, a very generous tangle of rice noodles tumbled through with chilli, prawns, strips of pork, beansprouts and fried egg. The menu described it as spicy, our server said it wasn’t so hot. Having tried a few forkfuls, I’d probably split the difference and say it was nicely challenging.

What saved it from chilli overload was a certain nuttiness, although I’m not sure where it came from. Perhaps it was the curry powder, an essential component of this dish which gives it its ochre hue. Professor Wikipedia advises me, pleasingly, that Singapore noodles have nothing to do with Singapore but are also a post-war Hong Kong creation.

The thing that made me happiest about these noodles was how much Jerry loved them. He told me he could happily see himself coming here of an evening, ordering these and sitting there taking it all in: he added that previously his go to had been the pad thai at Rosa’s Thai but that this was easily a rival for it. Getting people to eat at Me Kong instead of Rosa’s Thai is, I suppose, as good a mission statement for this blog as any: I’m glad it had that effect on my friend if nothing else.

But I can also see exactly what he meant about it being a space where you’d want to spend time. It was so busy, so beautifully efficient and well run, and so popular – with friends, with couples, with families. Small children were everywhere, but for a moment you could forget you were in the U.K. because they were, without exception, impeccably behaved.

The word that jumps out at me – that restaurants don’t always aim for and in any case don’t hit often enough – is fun. Everything about Me Kong was a riot, from its cheerful, charming staff to its delighted, curious kind customers. How could anybody experience that and not want to be part of it again?

Determined to cover as much of the menu as possible we stayed for some sweet treats and this was when, maybe, Me Kong’s sure touch faltered ever so slightly. I wanted to try the real staples here, so we started with a pineapple bun: no pineapple is involved, but it got the name because the sugar crust on top can, apparently, vaguely resemble a pineapple. I rather liked this – it reminded me of an iced bun, but with a crust rather than icing on top. Worth trying so you can say you’ve tried it, absolutely, but I don’t know when I’d feel a hankering for one again.

I really expected to love the French toast, another Hong Kong signature, but it didn’t quite hit the spot. Two slices of white bread, joined together with a thin mortar of punchy peanut butter, came fried and brought to the table with a little pack of Anchor butter to melt on top. Jerry said that those cultural references – Anchor butter, builder’s tea – added to that feeling of nostalgia, and I could see where he was coming from.

But for me this was just a little too stodgy, a little too light on the fun considering how many calories were involved. Ironically it needed to be more indulgent: the very nice civil engineer at the next table told me that often this was served with maple syrup, which would have utterly transformed it, but the server told me that they didn’t do tweaks or customisation for anybody, which I respected.

We didn’t finish it, because as an experience it was just a tad too grubby: I didn’t feel, as Marina O’Loughlin did, shame equivalent to waking up married to Gregg Wallace, but perhaps something comparable, like having a mucky dream about Nadine Dorries.

The last of our trio of desserts was a similar experience: I’d asked for an egg tart and been told that we’d have to wait twenty minutes for a fresh batch to come out of the oven. So we did, and when it came it was still warm and the pastry, buttery and short, was truly exemplary.

And yet I wanted to like the filling so much more than I did. I don’t know whether I was expecting the appealing wobble of a pastel de nata, or the nutmeg-dusted propriety of its English relative, but this was more egg white than egg yolk, somewhat lacking in richness and far more like blancmange that had found itself a very nice house. Again I wouldn’t order it again but I’m glad I tried it and for £1.70, only 10p less expensive than the pineapple bun, it was not an expensive mistake.

Our bill for everything came to just over £54, and there were two remarkable things about it. One is that if you order food they knock a very specific 51p off the price of each of your drinks, so they each cost £2.99. The second is that the service charge they add is only 8%: I questioned this with our server saying it wasn’t enough, and he laughed. “Next time you can tip a hundred pounds!” he said.

He also told me – and this might be useful to you, though it wasn’t to me – that if you spend over £40 they have a deal where you can get free parking at the Queens Road Car Park.

I hope the tip is so low because the staff there don’t need to rely on it to be fairly paid, because they very much deserve that. All of them were just terrific, and I know this has a strong whiff of and everyone stood up and clapped, but it’s true: practically every one of them said thank you to Jerry and I as we walked through the restaurant on our way out. I sent the pictures of our food to Zoë later as I was relaxing at Jerry’s with a cup of tea and a medicinal glass of red, and got exactly the reply I was expecting: perhaps you’ll take me some time soon.

This is precisely the kind of review, and the sort of restaurant, I wanted to kick off the year with. Me Kong is an absolute blast, brilliantly run and happens to do some excellent food, and I scoped out enough options on my first visit to give me plenty of food for thought on my second, third and fourth – if I can tear myself away from that chicken in black bean sauce, that is. It is already incredibly busy in a way most Reading restaurants in January would kill for, but I can see that continuing even after the novelty value has died off.

But what I also loved about it was how inclusive it was, how keen it was to tell its story far and wide. That spirit deserves to be returned in kind by Reading’s restaurant-goers. And it also made me a little proud of Reading: that our diverse, happy, tolerant town can still attract people like that and businesses like this, despite all the naysayers and bigots in the comments section of the Reading Chronicle.

I think if you read this blog you’re not like those people, and I think you’d find an awful lot to like at Me Kong. I wouldn’t be at all surprised if, in the months ahead, I see some of you there. I certainly won’t be in Rosa’s Thai, that’s for sure.

Me Kong – 8.4
St Laurence House, Abbey Square, Reading, RG1 3AG
0118 3431543

https://www.facebook.com/MeKongReadingUK/

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Restaurant review: Zi Tore

Unlike any restaurant reviewer I know of, I publish the list of restaurants I intend to visit. It’s regularly added to as places open and people tip me off about their favourite venues, in Reading or slightly further afield, and every time I review somewhere it drops off that list – until, maybe, many years later, the time is ripe for reappraisal. From the outside, it probably just looks like a bunch of restaurants, in alphabetical order.

But the reality, for me at least, is that it’s a nuanced to do list. It’s almost more of an in-tray, never more so than at the beginning of the year, and the order in which I tackle it depends on a number of factors. Because not all of those spots have anywhere approaching equal priority in my mind, and that dictates how quickly I get round to them. I’m aware, for instance, that it’s a fair old while since I visited Newbury or Wokingham on duty: over three years for the former, nearly three years for the latter. I ought to rectify that.

Then there are the new places that I really need to review, if only because they look interesting. If not for my accident I would have reviewed Pho 86 and Nua by now, and spots like Blip and Matteo Greek Grill & Bakery also merit investigation sooner rather than later, to see if smashed burgers can take off in Tilehurst or whether at last somebody can make a go of the old Colley’s Supper Rooms site. I’m curious myself about the answers to those questions, so I need to go exploring at some point.

And of course the accident currently factors into these things. So places near the top of the in-tray, for the time being, need to be fairly close to home and at least slightly lend themselves to eating with one hand; my motor skills are gradually improving with physio, but writing one of these reviews still involves wrangling with the delights of Apple Dictation, which understands what I’m saying about as often as my wife does when her hearing aids aren’t in.

Every to do list has that one thing on it that you should have done a very long time ago, the item that sticks out like a sore thumb and makes you feel guilty. And in my case that item, the subject of this week’s review, is Italian restaurant and cafe Zi Tore, the one which took the spot on Smelly Alley vacated by the Grumpy Goat back in October 2023: yes, it really has been that long since the Grumpy Goat shut. Hicks Baker weren’t quick off the mark getting someone to jump into this particular grave, but Zi Tore opened nearly a year ago with co-owner Paolo Lanzetta, a proud Neapolitan, in the kitchen.

The Reading Chronicle covered the story as only they could, getting the name of the restaurant wrong – it’s not ‘Zia Torre’ – and accidentally giving Lanzetta dual nationality. “It has always been my dream to open a restaurant like this so people can try authentic Italian and Nepalese cuisine” they misquoted him as saying: you can’t get the staff, can you? That’s our local paper for you though, they just don’t know their calzone from their momo.

All that means that I am very long overdue checking out one of the trailblazers of the Italian invasion that hit Reading in the first half of 2025. I’ve reviewed Paesinos, reviewed Amònot without controversy – and failed to get to Peppito’s before it closed five months after opening. But Zi Tore remained the blind spot: I tried to get there early one evening in May, only to get turned away because they seemed to be closing early, but I’ve not been back since.

And everything I’ve heard since then has been good. I’ve had comments to the effect that they’re staying open later these days, feedback borne out by their later opening hours on Google. Long-standing reader Mansoor, a man I trust on many things, said that of all of Reading’s new restaurants last year Zi Tore was the one he ended up visiting most frequently. And my friend Enza, my authority on all matters Italian, has loved Zi Tore for a long time, especially their graffe.

I’ve also heard rumours that one of Amò’s pizza chefs, short of work now that the restaurant has been closed for over a month without explanation, had crossed town to start working at Zi Tore. So that was it: slap bang at the top of the 2026 in-tray. On a drizzly weekday, during a week that was originally meant to be time off but was now filled with medical appointments, Zoë and I wandered up Smelly Alley to finally give it a whirl.

Zi Tore has done a lovely job of the exterior and the frontage and the window, with arancini and pizza slices tantalisingly on display, draws you in nicely. But beyond the counter, I found the interior a little inhospitable. It’s difficult to describe it without harking back to the site’s Grumpy Goat days, but the back room on the ground floor, where all the beer used to live, was a slightly unlovely space with a handful of tables, starved of daylight or much ambience.

Upstairs was much better, although that also brought back memories of the site’s previous life. It’s a nice space with a fetching mini mezzanine looking out over Smelly Alley, and taking the bar out had definitely created more room. But even here the furniture felt functional and a little sterile, as if they’d bought it piecemeal.

One table with makeshift bench seating could accommodate six people, one of the plum spots up by the window had an actual bench and low table – great for coffee and cake, perhaps less so for lunch. It was also, not to put too fine a point on it, Arctic: an aircon unit in the ceiling was switched off, its remote on a nearby low table set to a random 30 degrees. It all felt a little spartan, not quite finished, even though the place was on the verge of celebrating its first birthday.

Zi Tore’s menu had the kind of concision that pleases restaurant reviewers: seven different Neapolitan pizzas, two types of pasta – ravioli or gnocchi – with one of three sauces, a lasagne and three smaller dishes under the heading “Street Food”. That was slightly marred by a separate paper pizza menu, a recent addition perhaps, with another half a dozen pizza options. Some felt like the kind of combinations you’d get at Amò, making me wonder if the departing chef had taken a few ideas with him.

Pricing was standard issue, with pizzas ranging from £10 for a margherita all the way up to £17 if you wanted porcini, roasted potatoes and sausage (typing this, that ensemble sounds rather good to me). Pasta dishes were between £12 and £15 depending on your shape and sauce of choice, and the smaller plates were less than a fiver. The other tempting dish, the pizza fritta, was a tenner and looked like a fish out of water in the street food section of the menu.

Cakes are not on the menu, so you have to go up to the display and ask at the counter: I didn’t indulge my sweet tooth on this occasion, but the cake I saw turning up at a neighbouring table looked thoroughly decent. I didn’t see any graffe – the loop-shaped potato doughnut beloved by my friend Enza – but perhaps they’re a weekend thing.

Zi Tore also doesn’t do table service, so you go up with your order and your table number and let them have it. I ordered a couple of coffees, a couple of small dishes, a pizza and a pasta dish: all that set me back just over £44, which felt like decent value. It was certainly comparable with its peers at Amò and Paesinos, although Zi Tore’s offering is slightly different from theirs.

It’s a shame to start the year with a regular complaint about timing, but I would have liked the coffees quickly – it was cold outside and almost as cold inside – and then the small dishes, then the main events. Zi Tore wasn’t hugely busy, with about four other tables on the go when we arrived, but in reality we waited what felt like quite a while and then everything turned up a matter of minutes apart.

No matter: the coffee, the starting point, wasn’t half bad. It arrived in those tall, almost-conical glasses I slightly associate with the last century, but my latte was very enjoyable and Zoë liked her mocha. In Reading’s coffee hierarchy this wasn’t competing with the likes of C.U.P. or Lincoln – or even trying to – but it was significantly better than Madoo‘s coffee, which has always been its Achilles heel.

Small plates, turning up twenty minutes after we ordered, were a mixed bag of realised and unrealised potential. I didn’t mind the sausage and friarelli arancino, just the one for £5, but it lacked a little pep. It was lukewarm, the shell had no real rigidity to it and inside the filling wasn’t brilliantly distributed: a big knot of dense sausage meat at the bottom, almost as if it had been placed there to stop the whole thing toppling over, like a Weeble.

It’s not that I didn’t enjoy it, more that I knew better were out there: it didn’t match Amò’s but, on the other hand, it was far better than the ones at Vino Vita.

Far, far better was the montanara, a simple but exquisite treat, a pleasingly irregular, puffy oval of fried pizza dough topped simply with tomato, mozzarella and a solitary basil leaf. This was so enjoyable, and justified a visit to Zi Tore in its own right: there’s nowhere to hide when something has so few components, and it’s a great way to showcase how good your raw materials are. At £3.50, this is one of the Reading lunch scene’s bargains, and although we shared it between two – and it was big enough for you to do that – the wise move would be to come here and order one to yourself.

But the other wise move might be to order just that, because as I was eating it I did find myself thinking if only this was hot. It was fried pizza dough, I’m sure it was as hot as balls to begin with, and I wondered what had cooled it so: was it adding the toppings, or was it the fact that it sat around until everything else was ready or almost ready? Or could it have been that the upstairs was so Siberian that you couldn’t affort to wait until after your arancino to tuck into it? I think some benefit of the doubt is probably due here: I would go again and give this another try. Even on the upper reaches of what you could describe as ‘piping warm’ it was a very good choice.

The timestamps on my and Zoë’s photos tell me that our bigger dishes arrived less than five minutes later, and it’s good that we’d finished our smaller ones or there wouldn’t have been room on the table for everything. Zoë called shotgun on the pizza, and had ordered simply, the Diavola, a relatively classic pepperoni pizza with chilli.

First things first: it looked the part, and the rim was nicely speckled, blistered and spotted. This is, for better or worse, a very classic Neapolitan pizza, with all the pluses and minuses of that genre, still enjoying its moment in the sun in Reading as it is replaced with American interlopers and hybrids (and whatever ‘London-style pizza’ is) in the capital. That’s the extent to which I keep up with pizza trends, but in theory I’m still happy with the original forebear of all these mutations.

And yet, from the bit of this pizza I tried, this wasn’t my favourite rendition of it in Reading. Everything was very loose and sloppy, more so than at Zi Tore’s rivals on the Kings Road, which meant the centre was like what I imagine sex with Rupert Murdoch must be like, a droopy challenge. I heard someone online say “if it ain’t messy it ain’t fun” at some point last year, and personally when it comes to food I’m not sure I’ve ever disagreed more.

But there was other problems here. The dough would have been best in class in Reading back in the days when Franco Manca got us all excited, but with the competition from the class of ’25 it was mid table – and that’s before we get to Zia Lucia’s charcoal base and its almost mythical effects on punters’ innards.

And the pepperoni didn’t do it for me either – now, it might well have been pepperoni rather than salami, but for me the benefit of pepperoni is its narrower gauge, the amount you can fit on a pizza, all those little chalices of fat dotted across the surface. Six big discs arranged with geometric precision didn’t have quite the same curb appeal. Zoë told me she also expected more pizza and more bite – from actual chillies, rather than a dusting of chilli flakes.

Does this sound miserable? I’m so sorry if it does, because I was so hoping to like this. Especially as Zoë left about a third of it – which would not have happened at Amò or Paesinos – and, just as damningly, I didn’t take it off her hands. But I do feel more unsure in my judgment than usual, because people I like rate Zi Tore and I, too, really wanted to.

I’m afraid to say, though, that the pizza beat the pasta hands down. I’d chosen ravioli – made fresh every day onsite – rather than gnocchi, and the porcini mushroom sauce over the ragu on the recommendation of others. And again I wonder if my antennae were just out of kilter that day, because I did not like it at all.

Didn’t like any bit of it, actually. The ravioli, six very large specimens, had bottoms more thick and dense than Robert Jenrick, when I was hoping for lightness and delicacy. I also think they could have stood to be smaller, or for you to have fewer of them, although if I’d liked them you can bet I wouldn’t have said that. The filling was meant to be ricotta and parmesan, but all I got was ricotta and an aggressive blast of citrus. Not a light zing of the stuff, but the sort of brutal clubbing you associate with bathroom products.

I tried eating them without the sauce to check that my tastebuds weren’t playing up. But yes, again, an overdose of lemon. Perhaps if there had been less, and more balancing saltiness from the parmesan, which was completely missing in action, it might have worked. But as it was it didn’t, and it slugged it out with the mushroom sauce for dominance. Those two components simply couldn’t get along at all: perhaps I should have known that and not combined them but, if they didn’t go, why was it an option on the menu?

Might I have enjoyed this better if the sauce took centre stage, paired with gnocchi? I tried that on its own, too, and decided the answer was probably no. It felt somehow less than the sum of its parts, without any savoury depth from the mushrooms, which might have been porcini but I was not convinced. And again, the presentation of this was about taking a plate and trying to fill it to the perimeter with stuff, just because. I would have liked less: lighter, more delicate presentation but with punchier, better balanced flavours.

Again, the ultimate heckle. There were six ravioli. I wanted to stop after three, but thought that would seem rude: isn’t it strange how as a paying customer you can still feel like that? I contemplated leaving two on the plate but felt that even that would somehow be discourteous or ungrateful. So I ate another, and then decided I’d done my duty. I was undeniably full, make no mistake, but it had felt like a friend cooking for you in all the wrong ways.

I so wanted not to begin the year with a review like this, especially after all the hoo-ha last year every time I stepped into any Reading restaurant which was even vaguely Italian. I’m surprised, given the smear campaign I found out about, that I was even allowed on the premises at Zi Tore.

But the cosmos has well and truly taught me a lesson. I made the mistake of saying in my round up of 2025 that I might be better off giving every Italian restaurant a rating of 6.6 and saying it was ‘quite nice’ from now on, and fate rewarded me with this experience. Look at the rating below: you couldn’t make it up, but if I moved it a notch up or down I’d only be doing it so as not to look as if I was fulfilling a prophecy.

So I need to at least be more nuanced when I sum up Zi Tore than to say that it’s quite nice. That doesn’t reflect the complexity of the reality, anyway, and visiting the restaurant nearly a year after it opened you can’t put the things you aren’t wild about down to growing pains or opening before they’re ready. The experience I had there is the experience I was supposed to have.

It is fantastic that a hospitality business took the space vacated by the Grumpy Goat, and that there is still one oasis of food and drink on a run which used to be synonymous with food and is now full of mobile phone repair shops nobody seems to visit (and, to be fair, Reading’s finest branch of Timpson). It’s also fantastic that it’s independent, and laudable that Zi Tore makes everything onsite and offers options you can’t get elsewhere in town that have made at least one Italian I know ecstatic and a little less homesick.

And I can see that I would return to Zi Tore, believe it or not. I’m really sorry that I didn’t love the pizza or pasta, but one of those window seats on the mezzanine with a cup of coffee, a montanara and the chance to explore some of their cake after that would very much appeal to me. Especially as the service was so good, and happy and helpful. But I don’t know if Zi Tore will survive and make enough money if all its customers order like me, or whether it really wants just to be a café given the expansion of its pizza menu and its opening hours.

Fortunately for Zi Tore I suspect not all of its customers order like me, or think like me, and Reading is a big enough place that it might well carve out a large enough share of the market keeping at what it does. But the market may well contract further in 2026, and so I wish them the best of luck. At the time of writing it’s still unclear whether Amò, closed for over a month on Kings Road, will reopen. Ironically, it might be good news for Zi Tore if it doesn’t.

Zi Tore – 6.6
7 Union Street, Reading, RG1 1EU
0118 9561531

https://www.zitore.co.uk

Since January 2025, Edible Reading is partly supported by subscribers – click here if you want to read more about that, or click below to subscribe. By doing so you enable me to carry on doing what I do, and you also get access to subscriber only content. Whether you’re a subscriber or not, thanks for reading.

Restaurant review: The Royal Berkshire Hospital

On the Wednesday afternoon, my second full day in hospital after the accident, I put some pictures up on Facebook. Nothing special, just a picture from my bed of Dorrell Ward, my left foot poking out, and a shaky, badly photographed picture of my lunch. Well, I never thought this would be my next forthcoming restaurant review my caption read. I know the English is clumsy but in my defence I was dictating it, because typing was too challenging at that point. Besides, I’d probably just had some morphine.

The comments were immediate, plentiful and properly lovely. A couple of the funny ones stuck with me. Chronicle hitman? said one: I replied that it was more likely to be a whack job by the owners of Vino Vita. Another said that is extreme lengths you’ve gone to to obtain a review. I had the comeback in my mind – no stone left unturned, I thought I would say – but looking at my Facebook page, it seems I never posted it. Perhaps the morphine had kicked in by then: I did spend quite a lot of the time asleep, at the rare times when sleep came easily, because that way everything hurt less.

But the thing is, on some level it is a gap that I’ve never reviewed the Royal Berkshire Hospital. Because you could make an argument that it is Reading’s largest restaurant: the trust employs 7500 people, admittedly across more sites than just the RBH, and has over 800 beds. Put that way, it’s hard to imagine that even Reading’s busiest conventional restaurant feeds more people in a week.

So I suppose, in a funny kind of way, this review is sort of overdue. During my four night stay in a place that doubles as Reading’s busiest restaurant, I begin to get an idea of what an unusual beast it is.

* * * * *

I wasn’t meant to wind up an inpatient in the Royal Berks. A whole chain of things had to go wrong for me to be in the place I was and make the decision I did.

First of all, I shouldn’t have been commuting home that Monday afternoon. The previous week I’ve been off with the cold that everyone has had, the cold that wiped us all out. And I only went into the office to catch up with my boss, only to find when I got there that he’d had to take the day off at short notice. If I’ve known I would have worked from home, and never made the fateful journey that led to me coming a cropper.

And my boss’s boss, seeing that I was less than 100%, told me to go home early. That played a part too. So I found myself getting off a train somewhere between four-thirty and five o’clock, cutting through Harris Arcade on my way to pick something up from the supermarket. If I’d been later, the arcade would have been closed and I wouldn’t have used it as a short cut. But all those things happened, one after another, and so a little before five I got to the Friar Street end of the arcade to find the shutter in front of the exit halfway down.

In my mind, I thought two things that weren’t necessarily true. I thought that if I headed back to the other end of the arcade, I might find that shutter down too, and then by the time I returned to where I was I’d be shut in the arcade. I also looked at the shutter in front of me and thought to myself I can squeeze under that. And in that respect, I was sort of right: I did manage to shimmy under the shutter.

The problem was that retaining my footing on the other side was completely beyond me.

I went unceremoniously flying, face first into a parked car. My glasses were smashed to pieces, my face bleeding and grazed. But that wasn’t the first thing I noticed. The first thing I noticed was that my arm, in unbelievable pain, no longer felt like mine. I have had to tell this story more times than I can tell you: to friends, to family, to acquaintances, but also to every single NHS staff member who has spoken to me in any capacity since the accident. The first thing they ask you is to confirm your name and your date of birth. But the second thing they say, without fail, is so how did it happen?

I always start with it’s really embarrassing, followed by do you know the Harris Arcade in town?  My shame is then compounded by the fact that invariably, whoever I’m talking to knows exactly where I’m talking about: I can’t even make it sound less ridiculous an accident than it was. “I’ve never heard that one before” said the very nice man that took my first x-ray after I was discharged from hospital. Many of the reactions have been variations on that theme.

My wife has heard me tell the tale many times, and has given me tips on how to make it more entertaining which I refuse to follow. Stories in her family are currency, and sitting with them watching them trade anecdotes is one of my favourite things to do, an opportunity to relax and enjoy the show. Zoë tells me that to get a big laugh I should pretend that the shutter was literally rolling down as I reached it and that I chose in an instant to slide underneath it. 

But that makes me sound intrepid, or brave, or both. In reality, I’m just a dumb middle-aged man who made a bad decision and went down like an overweight sack of potatoes. The closest I’ve come to taking her advice is this: whenever I tell someone what happened I say I tried to get under the shutter like a shit Indiana Jones. Even that, I’m painfully aware, makes me sound cooler than I really am.

* * * * *

After the accident, in shock and in pain, unable to see, I am peeled off the pavement by Elliott and Alex.

Everyone likes to think that they would stop in circumstances like these, but I think we all know that most people don’t. Elliott and Alex do. They are second year students at the university, who just happen to be in town that afternoon. They ask if I’m okay, and it soon becomes apparent that I’m not. They help me to a bench outside M&S, near the statue of Queen Victoria. They call 999 and put me on the line. The call handler suggests that I should go to the minor injuries unit in Henley. Elliott and Alex are having none of that. I call my wife, still at work, and she picks up because she knows that I never call her when she’s at work.

“Is everything okay?” she asks me. No, I reply. My arm doesn’t work, I say.

Elliott and Alex call me an Uber to get me to the RBH. Getting into it is agony, but they keep talking to me, keep me in the room, keep me distracted. They call their friends and tell them they’re running late, and they ride with me to the hospital and wait with me until my wife arrives, having rushed back from work. These people don’t know me, don’t know anything about me, but they give up two hours of their evening to stay with a stranger, one who’s in excruciating pain and blind as a bat. They only go when they know that Zoë has got home, has picked up some stuff and is in a taxi on her way to me.

We swap phone numbers, and Elliott texts me several times over the weeks ahead. I am yet to persuade him to let me pay for the Uber, but I intend to keep trying. It is the first and probably the biggest kindness I experience, but by no means the last.

After they are gone, I squint at my phone held in my one good hand and wait for Zoë. From down the corridor I hear her at reception. “I’m looking for my husband” she says, and when asked to describe me, she says “he’s big and grey”. I make a mental note never to let her forget this, but I’m just so happy she’s there.

* * * * *

My first experience of the food on the ward, the day after I am admitted, is not the best. Despite the fact that I’m pretty much unable to move, arm in a cast, dosed up with codeine and morphine like clockwork, it hasn’t registered with me that eating with one hand is going to be extremely difficult. I order cornflakes for breakfast, and then realise that sitting up in my bed to eat them is something of which I’m simply not capable. I write that off, because oddly my appetite isn’t what it usually is, and decide I can save myself for lunch.

Lunch is a vegetable risotto, glistening strangely under artificial lights that give it almost an oversaturated look, like a Martin Parr photograph. I push a couple of forkfuls into my mouth and decide these are calories I can do without. Besides, I decide that it looks more like something deposited on a pavement after closing time than the sort of thing I’m used to in pubs and restaurants. At this point, I guess I’m thinking of the Royal Berks as like an all inclusive holiday: you can always sneak in food from elsewhere.

Zoë comes to visit me every day, and between us we soon learn the ecosystem of alternatives in the hospital. The top of the tree is the M&S – “that little Marks & Spencer is a godsend”, Zoë says to me, remembering all the vegetable samosas I smuggled in for her when she spent the best part of a week on the Covid ward. I have a bag of crispy chocolate clouds on my bedside table pretty much most of the time, the challenge being to eat them before the sweltering heat makes them unviable.

And then there’s the hierarchy of coffee. Back when I lived near the hospital I used to walk to AMT for their mochas, and on hot days I’d buy a Froffee, a coffee and ice cream milkshake, and drink it in Eldon Square Gardens, soaking up the sun. I was between jobs back then, and it broke up the afternoons. But AMT’s best days are behind it, and the mocha Zoë brings me one morning is genuinely undrinkable. 

Better, to my surprise, is Pumpkin: one afternoon my dear friend Jerry comes to visit me and fetches me a mocha from Pumpkin which is a hundred times better than AMT’s. He also brings me a copy of Viz and the latest Private Eye, which is the kind of thoughtful thing great friends do. I read them at night, by the light of my bedside lamp, after half nine when visiting hours are over and my knackered wife has gone home to get some rest. She keeps me company for 12 hours, every single day, and she never complains.

We aren’t used to spending nights apart, and of all of the things about this that might be one of the most upsetting. The lights are never completely off in the ward, because they’re always coming round to top up your drugs or check your blood pressure. But with my fan whirring, and the other noise abating, the Yves Klein blue curtains drawn around my bed, we send each other good night messages and pictures, and I try to quieten my mind by reading the magazines that Jerry has brought me.

When it comes to coffee the god tier is Jamaica Blue. I reviewed them, over seven years ago, but somehow I’d forgotten about their existence, or how good they were. On the morning of my discharge from hospital Zoë brings me one of their mochas, and for the first time in almost a week I am reminded of how wonderful a thing great coffee can be. It’s a small, tenuous link to my pre-accident life of little luxuries, of V60s at home or my latte at C.U.P, always at 8am, before hopping on the train to the office.

Even better than that, if such a thing is possible, is the milkshake Zoë brought me the previous afternoon from Jamaica Blue, an indulgence so lovely I could almost weep. Thick, cold, chocolatey, more fun than you would ever reasonably expect to have in a hospital. It tastes, to paraphrase Philip Larkin in another context, like an enormous yes.

* * * * *

If I didn’t rely on goodies from the M&S or from the hospital’s cafés as much as I could have done, there was a reason for that. The reason was that the food from the Royal Berks proved to be quite the surprise package.

The menus come round every morning, printed each day, a series of boxes and options to tick for the following day’s breakfast, lunch and dinner. The weeks are numbered, and the font at the top of the menu calls them Lunch and Supper, in Mistral, a typeface you know even if you don’t realise you do. It’s the one from the logo of Australian soap Neighbours, designed in the ‘50s, a beautiful cursive script that is simultaneously retro and timeless. I’ve always loved Mistral, and somehow it brings a tiny chink of sunlight into a room shrouded with blinds.

After that disappointing risotto, somehow I never have another entirely bad meal during my time in hospital. For lunch on my second full day, I have a beef curry with rice and chunks of potato and while I’m eating it, I realise that it’s actually quite good. Not just the absence of bad, although I would’ve settled for that, but decent. 

The meat isn’t soft, tender, falling apart as it would be in a Clay’s curry, and the spicing isn’t complex, or even front and centre, but it’s not bouncy, fatty or gristly. The waxy cubes of potato add something, and I find that even with a broken arm, even with a hot uncomfortable cast on me, even with the fan humming and the painkillers wearing off, this is a good meal.

And then, afterwards, an even happier surprise. An apple crumble where the base is sweet, stewed apple but more importantly, the ratio of crumble to fruit is beyond reproach. And by that I mean that it’s easily two thirds crumble, a huge and joyous permacrust of biscuit so thick that I’m fearful, with only one hand, of whether I’ll be able to force my spoon through it. I manage it somehow, and the rewards are considerable.

I include a picture of my lunch with a picture of my ward as I send that first Facebook post mentioning what’s happened to me and where I have found myself. The responses flood in wishing me well, but they also do something interesting that I didn’t expect: a lot of them talk about the food. Because, and I had no idea of this, the hospital makes all of its food from scratch, on the premises, and they serve it in the restaurant as well as serving it to the patients. They could so easily use the likes of Sodexo: how wonderful it is that they choose not to.

One commenter tells me that she used to be the patient services manager for the catering department. The hard work that goes into all of those recipes is outstanding she tells me, and I can well believe it. She also sends me a lovely message with a few tips about what you can and can’t do around the menu, catering life hacks; I thank her for them but decide not to do any of them, because I don’t want to be a diva. The staff start work at 6am every day, she tells me, and work for 14 hours to ensure feeding everybody in the hospital: Reading’s largest restaurant indeed.

So many people comment along those lines, about the food, about the staff, about what a wonderful place the Royal Berks is for people when they need care the most. One of comments says how lovely the hospital’s goulash and spicy lamb are, another recommends the “cultural and religious menu”, a tip that is echoed by Zoë from her time on the Covid ward. The menu just calls it a “ethnic meal”, but I order it multiple times and am never disappointed.

Somebody else tells me that she’s been a patient at the RBH on and off for 18 months. The food is one of the highlights she tells me. It sounds silly, but all these intersecting stories, this universality of experience makes me feel less alone, and less scared. It also reinforces that even if I have very limited experience of this hospital – this is the first time I’ve ever spent the night in a hospital since I was born – the RBH is at the centre of Reading life, and it touches everybody.

It was there when my wife was taken away from our house in an ambulance late at night for a prolonged stay on the Covid ward, in the depths of winter 2021. Both of my sisters-in-law were born there, so were both of my beautiful nieces. It’s the RBH that treated my father-in-law when he had cancer, and again when he had a heart attack. And that’s just my family – but from the pile of comments I got a clear impression that it was central to countless more families than mine.

I never quite get over not hating the food. The following day I have a beef stroganoff which again, is just downright comforting and nice. The little mini packets of biscuits are by Crawfords, and are really enjoyable with a cup of hospital tea; I allow myself two sugars while I’m in hospital, it seems only right. The ice cream is lovely too, despite not resembling any ice cream I would buy for myself on the outside. You almost need to eat it first, because by the time you finished your stroganoff or your keema curry – accompanied by a little pot of dal or vegetable curry – it is a texture almost like foam.

* * * * *

One of the comments on my Facebook page says NHS toast is up there. And there is truth in that, too: every morning my breakfast form requests white toast with butter and Marmite, and there is real comfort in eating that around 8am, when the ward starts to stutter to life and the shifts change over, when you give up hope of getting any more shut eye until the afternoon. 

With only one arm, I have to ask the nurses to butter my toast and put Marmite on it. Every morning I luck out, either getting a nurse who loves Marmite or, equally likely, one who has never tried the stuff. The tub they bring is generous, and it is generously slathered on. I eat it in silent gratitude, and then I attack my sweet white tea, a drink I haven’t had for the best part of a decade.

* * * * *

Everyone says this, but it’s true: the staff at the RBH are uniformly fantastic. From the people who butter my toast to the ones who help me adjust my bed, from John, the helpful nurse on my final morning who walks me to the loo and protects my dignity to the two T-level students who are spending the week helping out on my ward, who take my blood pressure across the four days with gradually increasing proficiency, everybody is amazing. From the porters who wheel me across the hospital in my bed for a CT scan to the staff who somehow managed to roll and transfer me from my bed into the scanner – while again protecting what little dignity I have – it’s impossible to express admiration or gratitude adequately for them. 

And everybody knows everybody, the porters greet each other as they pass in corridors, the way bus drivers do. The staff have an incredible spirit and I can only imagine the strain that is put under, every single day. At the time I’m simply emotional and grateful and full of feelings in a way that suggests that, the rest of the time, they’re probably buried further below the surface than they should be.  I’ve spent more of the last five weeks crying then I have the five years before that.

It’s only later on, when I get home, that I feel angry that things should be so difficult for the people that work there. During the pandemic, I always neglected to stand outside my house and bash a saucepan with a wooden spoon, to clap for carers. I found it performative, I felt like it had been suggested by a government that did not care for that sector one iota, and did nothing to protect it from the virus. I told people that I did my bit for the NHS by voting Labour. But now I realise that’s also performative, only in a different way, and just as bad. I resolve to donate to the Royal Berks’ charity when I get out, to support their extraordinary work.

* * * * *

Around Thursday lunchtime Melinda, one of the nurses looking after us that day, stops by my bed and asks me if I write this blog. She follows me on Facebook, and has seen the picture of my foot in the ward. I’d know that ward anywhere, she tells me. I own up, and we have a little chat about that, a touching little moment of connection which comes out of nowhere. I tell her that if she wants to feel really proud of where she works, she should go to my Facebook page and read the comments.

I mention this anecdote on Facebook a few days later when I’m convalescing at home, and someone else pops up in the comments. Me and that same nurse had this conversation in the staff kitchen and she showed me your post and that’s how I was introduced to your page she says. It’s nice to feel social media bringing people together, because there are so many reminders day in, day out of it doing precisely the opposite.

Later on Thursday afternoon, a doctor comes by to chat to me about my discharge the following day. The junior doctors are on strike tomorrow, and everything is being prepped in advance so I can check out without any undue delays. She asks how my time in hospital has been and as I’ve done here, as I’ve done with everybody who has asked since I got home, I pretty much gush about the amazing work that happens in the Royal Berks.

“I really hope you didn’t mind the food” she tells me. “We get quite a lot of complaints about that.”

“Actually I liked it” I reply. I think about it for a second, decide to blow my cover. “I write a restaurant blog in my spare time and the food here, and the way it is managed here has really impressed me.”

“You’re not Edible Reading, are you? I’m pretty sure I follow you.”

This might be the closest to fame that I’m ever going to get, but really I’m not at the epicentre of this story. The hospital is. Mine is just one of thousands of stories about this institution, one voice straining to be heard in a gigantic choir singing its praises. That is absolutely as it should be.

When I finally leave on the Saturday, gingerly shambling out into the daylight with Zoë to the car park where my father-in-law is waiting, my relationship with the RBH is far from over. There will be x-rays, they will fit a brace, they will do more x-rays, they will determine that the brace isn’t enough, and they will decide to operate. The fracture clinic is right next to Jamaica Blue: I grab a coffee to fortify myself before every appointment.

There will be a day when I sit there in the Day Surgery ward for seven hours, starving and anxious, while I watch everyone else go off for their surgery, come back and go home. There will be a conversation with the anaesthetists, where I only remember the beginning and then come round, groggy and in recovery, hours later. There will be that first phone call with Zoë afterwards, when I let her know that I’m still alive and enjoy the miracle of hearing her voice again. 

And there will be one more night in the hospital, back on Dorrell Ward. It might be a happy accident, or it might be deliberate, but they take me to the same ward and park my bed in the same bay. One of the nurses on duty was on duty when I first stayed in hospital. You again, she smiles. The next morning, the wife of the chap in the bed next to me comes over to talk to me and Zoë. “I’m so glad they put him in Dorrell” she tells us. “It’s the best ward in the hospital.”

I don’t know. Perhaps everybody says that. But it was hard not to feel like it was the best ward in the hospital, or that I was the best hospital in the country. Because they and their extraordinary staff took what would have been the most frightening, lonely and anxious week of my life and made it somehow a week of peace, care, healing and – let’s not forget – Marmite. 

So that’s my review of the Royal Berkshire Hospital. A place of peace, care, healing and Marmite. A place that is Reading’s biggest restaurant by accident, not design, and one that happens to be a restaurant many times better than it needs to be. It’s also the most paradoxical place I will ever review. Because obviously I sincerely hope I never eat there again, and I wouldn’t wish a meal there on my worst enemy. But if you do find yourself there, and many people do, every single year, I cannot say enough good things about it. The food’s not bad, either.

The Royal Berkshire Hospital
London Rd, Reading RG1 5AN
0118 3225111

https://www.royalberkshire.nhs.uk

You can support the Royal Berks charity here – I have made a donation, which is the least I can do after all those meals.

Since January 2025, Edible Reading is partly supported by subscribers – click here if you want to read more about that, or click below to subscribe. By doing so you enable me to carry on doing what I do, and you also get access to subscriber only content. Whether you’re a subscriber or not, thanks for reading.

Restaurant review: Oishi

As followers on social media may already know, this will be my last conventional restaurant review for a short while. Last month I broke my arm in a nasty accident, and after a short stay in the Royal Berks, a brace, plenty of x-rays and an operation at the end of November I have been recovering at home.

As I’m currently housebound, with only one working arm, further restaurant reviews will have to wait, hopefully not too long. Thank you to everybody for the well wishes I’ve received since the incident: I’m very lucky to have such kind and supportive readers.

I will publish content on the blog in the meantime, my physical condition and the limitations of Apple dictation willing, so stay tuned for that. I will try to spare you a piece on “meals you can eat at home with one hand”, (although I get the impression that genre’s less niche than you might think). For now, I hope you enjoy this review, which is of the last restaurant I visited before the accident: I’m very glad that it was at least a gorgeous meal.

For my money, the saddest words you can find when you Google a restaurant are these: temporarily closed.

They should mean one thing, but they so frequently mean another. You should be able to take them at face value, deduce that the proprietors are taking a well-earned rest, or enjoying their summer holidays. But frequently they mean quite the opposite: the restaurant has closed for good, but it hasn’t been officially confirmed yet. Those two words are like light reaching you from a dead star, a misleading proof of life.

In Reading I’ve seen this happen many times. O Português was marked as temporarily closed for several months, a Facebook post by the restaurant saying something like “be back soon” before it eventually shut for good. The same went for Buon Appetito: people turned up for reservations, only to find the place locked and bolted, no sign up and nothing on social media. The only two-word commentary anywhere? Temporarily closed.

It’s frustrating that so many restaurants fail to announce their own departure. I appreciate that it must be desperately sad when a business fails, that people are out of jobs and in some cases, an independent restaurateur’s dreams have withered and died. Perhaps telling customers, or prospective customers, is the least of their worries. But it’s a shame for customers too, especially if you’ve grown fond of a place: their closure, done that way, denies you closure.

Going temp to perm on your Google listing is the equivalent of leaving a job under a cloud. Far better to close the way the Grumpy Goat did, with one last Saturday to drink the place dry, or as Dough Bros did with its recent announcement, telling punters they had until just before Christmas to get their pizza fix.

It’s especially agonising when it’s somewhere you love. My stepmother’s favourite place to eat is a pub called the Bailiwick, on the edge of Windsor Great Park. It was stricken with the curse of temporary closure last month, with nothing on social media. Worse still, they were listed as permanently closed on OpenTable. When they subsequently posted that they would reopen, with more limited hours, having been “given a second chance” my stepmother was elated. Temporary closure, after all, is so rarely that.

It does happen sometimes in Reading, to be fair. Biryani Mama on St Mary’s Butts looked very shut, claimed they were closed for renovations (an excuse I’ve heard before from restaurants that never reopen) but, true to their word, they’re now trading again. But I have never, in all my days reviewing restaurants, seen a restaurant come back from the dead the way Oishi did.

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Café review: Mac’s Deli

What were you doing when you were 21? If you’re a regular reader of this blog I imagine that, like me, you’ll have to cast your mind back to answer that question. In this sense I envy the generations after me, everything digitised, lives captured in hundreds of smartphone photos, people who can probably tell you exactly what they were doing on nearly every day of their twenty-second year.

Personally I was in my last year at university, frantically cramming for final exams I would dream about for years afterwards, navigating fraught relationships and sticking my head firmly in the sand about What Came Next and What I Would Do With My Life (thirty years of that now and counting, thank you very much).

My life was about to lose what little comfort and structure it had and, for me at least, most of the rest of that decade made up my wilderness years. I’m not sure I’d go back to being 21 if you paid me, despite all the people my age who will say “if only I knew then what I know now”. All they really mean is that they regret not getting laid more often, but we nearly all regret that.

I’ll tell you what I wasn’t doing when I was 21: I wasn’t starting my very first hospitality business, taking a massive gamble in a post-pandemic climate where the cards are stacked against restaurants, cafés and bars. But, nearly 30 years after I turned 21, that’s exactly what a chap called Mac Dsouza did.

That business was Filter Coffee House, on Castle Street, and it’s fair to say that it was an immediate success. I stopped by a couple of weeks after it opened, sampled its banana bun and was instantly smitten. So much so that about a week later, when I wrote a piece about Reading’s 50 best dishes to make 10 years of the blog, I managed to sneak that banana bun in there. I might have been relatively early on the bandwagon, but people were already talking about Dsouza’s café. By the time I reviewed it early in the New Year, its place in Reading’s affections was secured.

Dsouza, though, was not the sort to rest on his laurels. So even as the café kept trading, evolving, taking away its seating and moving to takeaway only he was working like a Trojan elsewhere. So he cropped up at Caversham’s Sunday markets to sell more coffee and treats, converting the RG4 crowd to his astonishing masala hot chocolate.

By then Filter Coffee House’s menu had expanded to include a range of affordable sandwiches, although I was more drawn to the specials they did at weekends. However you looked at it, what Dsouza achieved in a couple of years was quite something.

And what were you doing when you were 23, do you remember? I was back at my family home in a suburban terraced house in Woodley, temping in the cashier’s department of the insurance company where my brother worked. It was boring, and this was an office before smartphones, email and the internet so it’s hard to adequately convey quite how boring it was. But Labour had just put an end to eighteen years of Tory rule, and the joy was so extreme that it was almost tangible.

Despite earning fuck all, I always seemed to have enough money, possibly because my main aim at that point was to get drunk at the Bull & Chequers – midweek or weekends, back then nothing ever resulted in a hangover – and go clubbing. I was still impersonating an ostrich with reckless abandon, while my contemporaries became management consultants, solicitors and barristers. I was writing cheques for other people, putting files in alphabetical order and pretending to care what had happened in EastEnders when talking to Maureen or Eileen; everybody in my department was in their sixties, about to retire on the cusp of the information age.

When Mac Dsouza was 23 he opened his second business, Mac’s Deli. It’s not a deli at all, but a café squirrelled away on an industrial estate about a twenty minute walk from Theale station. It opened just over two months ago, and seemed to be a continuation of what he was offering at Filter Coffee House: coffee and a variety of sandwiches, this time mostly involving his own shokupan – Japanese milk bread – baked on the premises.

Dsouza documented every aspect of setting up his new business on Mac’s Deli’s Instagram page, so followers got to see the place coming together – logo first, then the fit out, then the countdown to opening. Since then Instagram has depicted an extraordinary-looking business where everything is made onsite, with even the sauces created by Dsouza rather than bought in. Weekend specials have run the gamut from 6 hour pulled pork to honey butter toast, a little nod to the legendary dish at London’s famous Arôme Bakery.

The menu at Mac’s Deli reminded me of all sorts of things. It was reminiscent of specialist sandwich slingers overseas like Montpellier’s Bravo Babette and Deli Corner, It felt a little Hackney, too, which I should add is a compliment. But it didn’t feel very Theale, which I should also add isn’t necessarily an insult. The location felt incongruous compared to everything else, and when people asked me if I planned to review Mac’s Deli I always said the same thing: “it looks very nice, but it’s a bit out of the way”.

What changed is that a couple of weeks ago my boss and I, on a Friday in the office not far from Mac’s Deli, decided to go scout out the place. So we went, we had lunch, we both absolutely loved it and I decided that I had to find a way to go back and visit on duty. I mentioned it to Zoë when I got home, showed her a photo of my sandwich and an executive decision was made: I was going back, in a couple of Saturdays time, and she was coming with me.

I doubt most people get to Mac’s Deli by taking the train to Theale and doing the flat, featureless 20 minute walk to the industrial estate. But we did, and if I didn’t already have some idea what the food would be like I might have given up halfway there. But at around that point, because Dsouza is no slouch, the signs for Mac’s Deli began appearing on fences with its distinctive winking sandwich logo and endearing font, a chequered stripe underneath, everything in blue and white.

This might sound like a silly thing to pick up on, but Mac’s Deli’s branding is so brilliantly done. Everything is that blue and white, from the billboards to the signage outside Unit 22 of the business park, to the framed prints on the walls. It’s so impressive, so fully-formed, and that branding and language even follows through to the tables and chairs and the beautiful striking wall, a solid block of Majorelle blue, behind the counter.

Don’t be fooled by the photo below, by the way: I took it after the lunch rush had gone but when we arrived, just after 1 o’clock, every single table was occupied. The room inside seats 18 people, and we only got in by squeezing on the end of the last table that wasn’t completely full. I hope the very nice couple who let us perch there have a great time on their trip to Bruges next Easter, whether they end up using my city guide or not.

Mac’s Deli’s menu largely revolves around bread, and making the most of that shokupan. So unless you want a salad or a “health bowl” (overnight oats and the like) you are picking between sandwiches or things on toast. The breakfast menu is half a dozen sandwiches, available all day, and the lunch menu adds another four, along with a couple of grilled cheese sandwiches. The lunch sandwiches cost between £9 and £11 and come with home-made shoestring fries, the breakfast ones cost roughly £3 less and are a fries-free zone. I guess I can see the logic behind that.

The lady who took our order – service throughout was brilliant, by the way – apologised and said that we would be waiting a while. I expected that, to be honest, because the place was rammed and everyone there had arrived before us, so we waited patiently on our half of a table for four, rubbernecking as sandwich after sandwich arrived at neighbouring tables or, indeed, were brought to the couple at our table. They’d ordered two of the sandwiches we’d chosen, so Zoë got a very good idea of her impending good fortune.

The only slight quibble I had was that it would have been nice for our coffees to arrive while we were waiting on the sandwiches, but it was no biggie. They were really, really busy and I could see staff in the kitchen out back, including Mac himself. It was a veritable hive of activity.

Zoë had chosen the sandwich I tried on my previous visit to Mac’s Deli, the patty melt. Which is handy, because it means I can tell you what it’s like: otherwise I wouldn’t be able to, because it was so good that Zoë had no intention of sharing it with me. I’ve been saying for as many years as I can remember that a burger, ultimately, is just a sandwich. Well, that’s what this was, but saying it was just a sandwich was a bit like saying that Guernica was just a doodle.

So yes, the burger was outrageously good: a thick, crumbly patty of dry-aged beef, not pink in the middle but not needing to be either. Mac’s Deli buys its meat from Aubrey Allen – audaciously ambitious for a caff on an industrial estate – and that came across loud and clear. Remember all those debates about whether brioche is the right thing to contain a burger? Turns out the answer is to make excellent, almost-fluffy Japanese milk bread and then toast the outside so it holds everything together.

But there was still more, in the form of a sublime layer of caramelised onions, some American cheese and a house mayo with truffle and garlic which managed not to overpower everything else going on. Zoë, a lifelong vinegar hater, was not best pleased at the thick slabs of gherkin in the mix, mostly because they weren’t mentioned on the menu, but she picked every single one out and devoured everything else. “It’s okay” she told me, “there’s no contamination.”

She adored the patty melt, and having tried it on my exploratory trip to Mac’s Deli I could completely see why. For my money, this is not only the best burger you can buy in and around Reading but a ludicrous steal at £10.95, impeccable shoestring fries thrown in (more if you add bacon, which of course Zoë did). It was better than Honest, better than 7Bone, better than Monkey Lounge. In fairness the burgers may come close at Stop & Taste, or at Tilehurst newcomers Blip Burgers – owned by the people behind Zyka and The Switch – but Mac’s Deli’s patty melt will take some beating.

I had chosen the bacon (or Bae-Con, according to the menu) sando, and if it wasn’t quite as successful that doesn’t mean it wasn’t excellent. It was a much simpler affair, deploying the cheese and the garlic truffle mayo, swapping out the burger for a fried egg and bacon and omitting the shoestring fries. If you ate this sandwich and were then told that for an extra three quid you could have had the patty melt, I think you’d be filled with regret.

But some of the things that meant I wasn’t as wild about this sandwich were on me, not Mac’s Deli. They were up front that they were going to use that mayo and American cheese, and if I found the sandwich slightly claggy and one-note as a result, they weren’t to blame for that. I would sooner have had a slightly more conventional bacon sandwich – I’d love to see Mac’s take on brown sauce – or even one with something like gochujang that could provide the clichéd cut through slightly missing from this sando.

I’d also have liked smoked streaky bacon, and plenty of it, rather than back. But again, that’s more about me. I will say though that the egg was cooked exactly how I like it, the yolk fudgy rather than runny. Given that the menu promises the egg sunny side up, that might have been a happy accident.

One of the benefits of the sandwiches at Mac’s Deli is how sharable they are, coming in that blue gingham wrap – that colour scheme again – and sliced neatly into halves. That meant that for research purposes we could share another sandwich, the chicken caesar. There was an awful lot to like about this too, especially the chicken which was in craggy, fried tenders a million miles away from a sad, pale supermarket goujon.

So it was very much my kind of thing but again, the precise balance of flavours meant it wouldn’t be for everybody. Zoë found the caesar dressing too vinegary and, for what it’s worth, I agreed with her: that didn’t put me off it, but it did mean it slightly lacked the saltiness Caesar dressing should bring to the table. Part of that, I think, was because instead of being incorporated into the sandwich and the dressing the 30 month old Parmesan had been cropdusted over the whole shebang.

I get that this looks the part, makes for a very pleasing contribution to anybody’s Instagram grid, but for me it’s a little bit style over substance. Not only is it hard to stop the stuff going everywhere, but it meant that the flavour wasn’t completely integrated. It was however a very good advert for Mac’s Deli’s chicken caesar salad, which has all of that and bacon as standard, and the option to add extra fried chicken if you yourself are also feeling extra.

By this point the coffee had turned up, although we mostly drunk it at the end when we’d polished everything off. In my case that also included a pair of revelatory hashbrowns which I suspect had been bought in but which were elevated with a liberal dusting of rosemary salt which had a positively transformative effect. I’d love to see Mac make his own hash browns at some point: maybe that will be another weekend special, one day.

Coffee, by the way, was gorgeous – both my latte and Zoë’s flat white were impressively smooth. Bags of coffee by Square Mile, the roastery founded by patron saint of coffee James Hoffman, were on display next to the machine, although it was unclear whether they were also available to buy. But all this is a huge statement of intent – coffee by Square Mile, eggs by Beechwood Farm, meat by Aubrey Allen – and you have to hand it to Dsouza for that.

I didn’t want to leave without trying something sweet and was torn between the cookie, the brownie and the Basque cheesecake. The lady behind the counter steered me in the direction of the brownie and I’m so glad she did. I have no idea whether these are made on the premises or, as with Filter Coffee House, Mac’s Deli takes advantage of Berkshire’s network of excellent suppliers and bakers.

But whoever made that brownie knew exactly what they were doing: an outstanding brittle surface giving way to a dense, ganache-like core, the whole thing adding up to the best brownie I’ve had anywhere near Reading since the Grumpy Goat closed down. £2.50 for that, and I can’t remember the last time I spent £2.50 anywhere near so well anywhere else. The whole lunch – and bear in mind we shared three sandwiches between two – cost us £41.35.

On the walk back to Theale station, which felt nowhere near as long as the walk there had been, Zoë and I compared notes and enthused about our lunch. I have no idea why Dsouza picked that location, of all locations, for his sophomore album. Perhaps he knew something nobody else did about the demand for weapons grade sandwiches in Theale, or maybe the catering and storage facilities on that industrial estate allow him to supply to Filter Coffee House and leave the way open for further expansion.

But a smart person would put money on Dsouza knowing exactly what he’s doing, because the place was full when I went on a weekday and full when I turned up on a Saturday. Full of people who, like me during my visit, seemed unable to quite believe their good fortune. Mac’s Deli still feels like a bit of a mirage in that location – a sort of step-sibling to Stop & Taste in that respect – but if anybody eating there is pinching themselves it’s not because they want to wake up from a wonderful dream. They simply can’t believe it’s that good.

If Mac’s Deli was in the centre of Reading it would wipe the floor with many of its peers, so it might be better for all of them that it’s not. But perhaps the next one will be, because from the ambition Dsouza has displayed so far it’s hard to believe he’ll look at Filter Coffee House and Mac’s Deli and decide that such a small empire is enough for him.

Can you remember what you were doing when you were 25? Me neither. But I’m very interested to see what Mac Dsouza does in a couple of years, when he reaches that age. Until that day comes, he’s already given us an awful lot to enjoy.

Mac’s Deli – 8.5
Unit 22, Moulden Way, Calcot, RG7 4GB

https://www.instagram.com/macsdeli.uk/

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