Category: Reviews

The Miller Of Mansfield, Goring

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The Miller Of Mansfield closed in January 2022 following an attempt by its landlord, Stonegate, to raise the rent by 90%. I’ve left the review up for posterity.

I decided that, this week of all weeks, I needed to catch a break. I’d been nearly broken by icky glazed duck, by grotty kebab meat hiding under squeezy cheese, by skanky burgers and lukewarm chips, by (admittedly good) food brought out at breakneck pace. There was no denying it: I was long overdue a good meal. I was after a sure thing, or as close to that as you can get in the world of restaurants. So this week I made for Gare Du Ding and I hopped on a train to Goring. I intended to try out the Miller Of Mansfield, the much-lauded not-quite-restaurant-not-quite-pub which won the Good Food Guide’s Restaurant Of The Year a few years back.

My companion this week deserved a good meal even more than I did: I went to the Miller with John Luther, who runs South Street and was first seen on this blog last September enduring a truly iffy Lebanese meal at Alona. I still occasionally have nightmares about the wobbly shawarma there, and my other half sometimes shows people the picture of it on her phone, the equivalent of the contents of Compo’s matchbox, or Alan Partridge’s top drawer at the Linton Travel Tavern. In fact, I think she may have done so at the last ER readers’ lunch, which poor John attended: talk about insensitive. After that horror, I wasn’t sure John would ever want to be invited back, so when he asked to join me again I decided I’d take him somewhere truly promising to make amends.

Goring is a lovely place, and the train there was full of well-to-do folk who seemed disgusted by John’s and my conversation about – yes, I’m afraid so – Brexit. The Miller is a short walk from the station and even on a dim and drizzly winter evening I was reminded of what a beautiful, prosperous village it is. It’s a big handsome building, warm and welcoming, and on arrival we were given the option of eating in the pub or the restaurant. The pub was cosier, although some of the tables felt more suitable for drinking than eating, but I actually decided to sit in the restaurant because I felt that restaurant prices felt more well-matched to sitting in a restaurant. Funny how the mind works, sometimes.

I did wonder, later on, if I’d made the wrong decision: the dining room was nice enough, if a little nondescript, and a big table was laid for about a dozen people. We were sat near the back – well, almost, as we were sat next to a screen which had been put there to make the room seem smaller (I could make out another two tables beyond it). That meant that John had a view of pretty much the whole room (and all the people-watching opportunities that came with it) and I was sat looking at a screen. It felt a little unspecial, but perhaps Goring was the kind of village so prosperous that the Miller wasn’t seen as a special occasion restaurant, the kind of place where people were happy to sit in the pub and pay twenty-five pounds for a main course.

Looking at the menu, when it eventually arrived (“I just realised these might enhance your dining experience” said the waitress who brought them over ten minutes later, quite winningly actually) made me think that if the food lived up to its promise then I’d also have been perfectly happy to pay twenty-five pounds for a main. All sorts of good stuff jumped off the page – smoked almonds and Comté as a nibble, gravadlax with crispy quail’s egg, soy glazed monkfish with confit pork, the list went on and on. Just as well, as I’d told John he could choose first (atoning for that shawarma again) so I also had to work out my plan B: I didn’t need it for the mains, but I had to rely on it for the starters.

Before that, we had to choose a wine. We both fancied a white, and the list had lots of appealing choices well before silly money. We were torn between a Grüner Veltliner (“my wife’s favourite”, John told me) and an Albarino, but ended up opting for the latter so it wouldn’t feel too much like rubbing it in when John got home and told Mrs Luther all about it. John then started telling me a story about drinking Albarino in Spain – “they pretty much hand it out for free over there” he said, and I pointed out that the wait staff probably wouldn’t fall for that. Goring, after all, is very much not the continent. Anyway, the wine was superb – fresh, lively, almost-sharp – and felt decent value at just under forty pounds.

We were nursing it for a while because, again, it felt like some time before anybody returned to take our order – a shame, as we could gladly have been picking at some nibbles by then. The couple at the table next to us wandered off out front leaving half of their starters still there on the table, and I unworthily wondered to myself if they’d notice a smidge of it going missing. This was well before the boisterous table for twelve turned up, so it wasn’t as if the restaurant was rushed off its feet, but the whole thing felt a little odd.

Anyway, enough quibbles: let’s move on to the food, because it was easily special enough to make you turn a blind eye to any glitches in service or being seated facing a screen. A little loaf of sourdough came to the table with churned butter and whipped bacon butter – all of these were fantastic but the taste of smoked streaky sneaking through in the whipped butter was nothing short of sorcery. The gougeres, a pair of little savoury profiteroles packing a real punch of blue cheese, were an absolute delight.

We’d also ordered a venison sausage roll, which came with home-made brown sauce. It was just under a fiver and really quite generously sized: I can be a very greedy diner, but even I would struggle to describe it as a nibble. “We have a rule in my house that whoever cuts has to choose last” said John, before dividing the sausage roll into two such unequal halves that I almost felt guilty scoffing the bigger one, until I remembered that he was having the oxtail croquette and I wasn’t. It was phenomenal, the venison lean and dense and again with a beautiful whiff of wintry woodsmoke. The brown sauce was heavenly, although the sausage roll really didn’t need it. “It almost has too much sausagemeat” said John; I managed to avoid doing an obvious double take.

The second nibble was less successful. The rabbit rillette itself was delicious, full of rich strands, the whole thing topped with a truly beautiful sweet jelly that felt like it had a touch of something like Sauternes in it. But the “lavroche crackers” were long, thin, impractical and just not worth the bother. We put some of the rillette (not an easy thing to spread on a brittle, narrow rectangle of cracker) on them before giving up and sticking the rest on the sourdough, which is possibly where it should have been all along.

The starters, if anything, were even better. John had the oxtail croquette, which meant that I had a side portion of envy. It was a single, beautiful thing which came on a bed of parsnip puree, served on a dish which looked alarmingly like a section of tree trunk. By this point the lighting in the Miller had reached a level which would defeat all attempts at photography, and my picture of this dish was so bad (disturbingly so) that you’ll have to take my word for it. It was dotted with little blobs of dill and shallots, and the taste I had was properly fantastic, deep in flavour with shreds of magnificent beef. “This is like a really middle class Findus Crispy Pancake”, I said: John nodded, probably humouring me.

I had chosen the cauliflower lasagne, and although it didn’t live up to the croquette it was an intriguing dish. More of an open lasagne, really, but I wish there had been more of the cauliflower and less of the hazelnut, which was billed as a “hazelnut crumble” but felt coarser than that and took over the whole thing more than I’d have liked. It was saved by a truly astounding caper and raisin puree which simultaneously managed to taste of both and neither, a mind-bending sort of agrodolce which transformed the dish into something rather special. I don’t even like raisins, but I could have eaten this until the cows came home.

Somewhere between the last mouthful of the starters and the arrival of our main courses, John and I ran out of wine. So we asked nicely if somebody could bring us the wine list again. It didn’t arrive, and I seem to remember we asked again, but even as our main courses were brought to the table we had to ask again and a very apologetic waitress returned with the list. We ordered straight away – a glass of New Zealand pinot noir for me, some Picpoul de Pinet for John – mainly because I was worried that if we didn’t we might never see wine again (both, incidentally, were cracking).

In fairness, by this time the large table nearby was in full swing and I can see that would take up a lot of time and attention. But even having said that, the service throughout – although never less than lovely – was a little more slapdash than I’d expect from food at this level. When we were served by Mary (who, along with her husband Nick, owns the restaurant and who runs the front of house) everything was brilliant, but when she wasn’t there the rest of the wait staff somehow went missing in action.

But anyway, let’s return to the food (again) – because it redeemed a multitude of sins and because my main course, one of the best things I’ve eaten in a long time, was specifically recommended by Mary. Breast of wild duck came served on a heap of sauerkraut (one of my very favourite things) with thin discs of sweet beetroot sitting under the whole thing. The duck was as tender as any I can remember, and perfect on a wintry night. I could eat sauerkraut until it came out of my ears, and this was joyous, as was the glossy sauce (made with duck heart, according to the menu) that brought it all together.

I might have liked the accompanying croquette to have a little more duck leg and a little less spud (I’d been spoiled by my taste of John’s starter) but that might have been just me. But no matter, because even better was the little pan of “duck crackers” brought to the table – they looked like prawn crackers, they had their texture too but the taste, all duck and smoke, was a little miracle. I let John try some, and tried not to be too smug. Again, I’ve not put my crappy photograph up because, however badly I may have written this, my words are still better.

John’s main course, in any event, was no slouch. His sea bream came with greens, crispy capers (one of the finest things in the world, if you ask me), a very good tartare sauce and something called “salty fingers” which is a sea vegetable a little like samphire. I did a Google image search of salty fingers as part of the research for this review and was relieved that it didn’t throw up anything dodgy (the infamous Leslie Grantham webcam still, for instance): perhaps it was just my dirty mind that led me to fear the worst.

John was a big fan of this dish, and from my forkful I could completely see why. “It has just enough greens,” he said, “although if I’m being fussy I wish the skin had been properly crispy”. We also ordered some chips – because Mary had told us they were good – and she wasn’t wrong, although under the circumstances they were probably excessive. They defeated John anyway, leaving him too full for dessert. But since I saw one on the menu that I just had to try, I ordered it all the same and told the waitress that she could bring two spoons. “We’re not a couple though” I told her, almost certainly unnecessarily.

I wasn’t sure what to expect from “chocolate custard” – I was hoping the emphasis would be more on the chocolate and less on the custard – but what arrived was far more beautiful than I can describe and hundreds of times more appealing than the photo below makes it look. The texture was like crème brulee, or a mousse with no bubbles, not as dense as a ganache but no less rich and intense for that. On top was a sheet of tuile rich with salt and sesame and the whole thing was dotted with little spheres of bright sweet orange.

John is an awfully well-mannered dining companion – he took the smaller half of the sausage roll, he let me finish the rillette, he practically apologised to the wait staff for them not having brought us the wine list yet – but even so I was relieved when he put down his spoon and gave me a clear run on the rest of the dessert. It was properly magnificent.

While we were waiting for our bill to arrive (and finishing off some beautiful, chewy macarons with vanilla custard which had been brought as an extra treat) we compared notes. John told me he was mentally already planning a trip back with his wife, and in truth I had also been trying to work out a good excuse to return. John knows his restaurants – we swapped stories of great meals we’d had, talked about places on our hit list and talked about how we should beetle off to London one weekday when we were both free and have lunch at Medlar, my favourite London spot, right at the unfashionable end of Chelsea.

“That’s always a sign of a really good restaurant”, I said, “that before you’ve finished meal one you’re planning meal two.” And although John and I both ordered well, the menu was littered with roads not taken – not only that, but I knew perfectly well that by the time I visited the Miller again the menu would probably look completely different. Dinner came to one hundred and forty pounds, not including tip, and personally I didn’t resent a single penny of it.

I often complain that Reading is lacking a true special occasion restaurant, and that even the options nearby are either too unspecial, too fussy, too full of themselves or just too difficult to get to. The Bottle & Glass in Binfield Heath, The Royal Oak at Paley Street, The Crown at Burchetts Green even: somehow they all fall short, to the extent where my family often congregate at the Crooked Billet in Stoke Row when they want to celebrate a birthday.

For me, the Miller Of Mansfield comes closest to filling that gap. I know the service was a little haphazard, and I struggled to warm to the room, but it’s so genuine and likeable that none of that seems to matter. More importantly, the food reaches heights that render all of that somewhat of a moot point. I went expecting to like it a great deal but maybe not love it and, based on other reports I’ve had, I wondered if I would leave slightly hungry. Well, none of that came to pass, and instead I have a new place to go for celebrations, blow-outs or even just decadent midweek dinners with a new friend. All that and it’s only thirteen minutes from Reading by train. What more could you ask?

The Miller Of Mansfield – 8.5
High Street, Goring, RG8 9AW
01491 872829

https://millerofmansfield.com/

Wau, Newbury

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Wau closed in September 2019. I’ve left the review up for posterity.

One thing I’ve often pondered, writing this blog, is the holy trinity you always have to bear in mind when eating in – and assessing – a restaurant: the food, the service and the room. They all have the power to transform your experience. Take Dolce Vita, for example, which closed last year: some of the food was great, some of it (the pizzas and pasta, in particular) could be distinctly middling. But the service was so brilliant that I found I never really minded – a night there could feel like having friends cook for you, in a home from home, in the same way that some pubs (The Retreat, in my case) feel like having a second living room.

I’ve also thought for a long time that if the food is good enough, you can overlook blips in service. I’ve made no secret of my love of the food at Clay’s Hyderabadi Kitchen, but it can’t be denied that the service has never attained the same heights, with some churn in staff and some elementary mistakes here and there (no, I haven’t quite finished that mango beer, for example, so please stop trying to take it away). When they first opened, it was easy to pass it off as teething troubles or growing pains, but once a restaurant has been trading longer you expect a little more.

The room I’m not so fussed about – I agree with Marco Marchetti, the dapper and wise waiter at Pepe Sale (who’s now hung up his Larry Grayson-style spectacles and moved to Kent, I’m sorry to say) who once told me “we Italians don’t care about the room”. It’s nice to eat in a beautiful room. It’s nice to look at, say, Coppa Club and think “haven’t they done a great job fitting this out?” but when the service is comically bad and the food is indifferent (as it is at, say, Coppa Club) it really doesn’t redeem things. That might be my age, or the fact that I’m not in London: I’m sure some people are dazzled enough by eating somewhere Instagrammable like Sketch or Bob Bob Ricard, but it’s not for me.

But first and foremost, I’ve always believed that food is what matters. If the food is good enough, everything else is secondary. It stands to reason, doesn’t it? Except that this week the review is of Wau, the Malaysian street food restaurant a stone’s throw from Newbury station, and following my visit there I’m no longer so sure.

I found myself in Newbury one weekday evening with my regular dining companion (and close personal friend) Zoë, and after a couple of drinks in the Catherine Wheel I reckoned Wau was the obvious candidate for an evening meal. I’d been once last year and had a terrific meal, and when I put pictures on Instagram loads of people came out of the woodwork to tell me how great Wau was. You don’t see Malaysian food in many places round Reading (although the Moderation often does a few dishes, including nasi goreng), and it was less than five minutes from the station, and I happened to be in Newbury after all, so I decided to go back on duty and try it out again.

Speaking of the room, Wau’s is pretty unprepossessing. At the front are high tables with high stools, and further back are lower tables with still-ubiquitous Tollix chairs. The bar runs along one side of the room, with the kitchen at the back: not an open kitchen per se, but from some tables you get a pretty good view of what’s going on through the glass door. I think there are more tables round the corner, past the bar, although I wasn’t seated there.

The first problem happened when we arrived and the waiter tried to seat us at one of the precarious-looking high tables nearest the door, for two people. They didn’t feel at all like a relaxing place to eat. Could we sit at one of the bigger, lower tables further back, I asked? He looked at me like I’d asked for his date of birth and his mother’s maiden name, or enquired about whether he’d ever considered letting the love of Jesus into his life. It was a Tuesday evening at 8pm, and only one other table was occupied: they burnt a fair bit of goodwill umming and aahing before reluctantly letting us sit at a table for four.

The menu at Wau looks good, and has been recently updated. It’s divided into “Steamed and Grilled”, small plates costing between four and eight pounds, “Rice and Noodles” and “Curry”, which are larger plates costing between ten and thirteen pounds. I took this to be the dividing line between starters and mains – and the menu definitely encourages you to think that way but, as I was to find out, the reality is a bit more haphazard. But all that was yet to come at the point when we ordered three starters (a combination of greed and hunger), two mains and a couple of side dishes.

“The dishes will all come out when they come out, is that okay?” said the waiter.

It wasn’t, really, and I should have made more of this because it’s a real bugbear of mine and I’ve disliked it ever since Wagamama decided to make it a selling point. That approach feels like it’s geared entirely towards the convenience of the kitchen rather than the experience of customers. How presumptuous, I’ve always thought: we’ll make your food in the order we feel like it, and you’ll take what you’re given. Who’s paying who in this scenario? I often wonder.

“What does that mean exactly?”

“Oh. In this case you’ll probably get the squid first, then the pork belly, then the satay, then the beef rendang and nasi goreng and the other bits” he said. This didn’t really inspire confidence, because it was exactly the sequence in which we’d ordered everything, but never mind. What’s the worst that can happen? I reckoned.

Well, here’s what happened – and I’m sorry if this makes for a dull paragraph, but it’s taken from the time stamps of actual photos taken on my and Zoë’s phones: we sat down just after 8 o’clock. At 8.10 we poured our bottles of Tiger beer and placed our order. At 8.19 the salt and pepper squid (a starter) arrived, followed at 8.20 by my nasi goreng (a main). At 8.21 the pork belly starter and the sambal beans (a side dish) were brought to the table. At 8.24 Zoë’s beef rendang turned up, and at 8.25 our final starter, the satay lamb skewers, materialised. So within fifteen minutes of ordering they had brought almost everything we had ordered, all in the space of five minutes. Quite how it would have all fitted on the table for two they originally tried to fob us off with I have no idea, but it turns out that “the dishes will come out when they come out” actually means “they will all come out at once”.

I got that it was a slow night, but that didn’t seem like much of an excuse for the kitchen staff throwing the kitchen sink at trying to get us out quickly. And that’s when I realised – you can say it’s all about the food, but eating out isn’t about eating food, it’s about having a meal. A nicely paced meal, where you can take your time over what you eat and look forward to what you’ve ordered next without worrying about everything going cold before you get to enjoy it. It was utterly ridiculous, and all I could think was: why aren’t the serving staff a little embarrassed by all this?

I say that we had nearly everything we’d ordered. Zoe ordered roti canai to use to scoop up the rendang. That never arrived, so we asked for it again. It still didn’t arrive, so we asked for it again, again. It reached us ten minutes after the rest, too quick for your main courses to follow your starter but not quick enough for your side dish to follow literally everything else you had ordered. I’ve never known, and I’m choosing my words carefully, a clusterfuck like it.

The saddest thing of all is that the food was, almost without exception, gorgeous. The salt and pepper squid had so much freshness and texture, and was dusted with tons of good stuff. The pork belly – a really generous portion, precisely balanced between the crispy crunch of roasting and the tenderness of the meat under the skin – was a beautiful dish, perfected by dipping it in the sticky, savoury soy sauce. The satay lamb was my least favourite of the three, but even that was cooked beautifully and the satay sauce was as deep and rich as any I could remember. Would that I had got to enjoy those three dishes as a trio, without worrying about my nasi goreng going cold, but it was not to be.

Actually, the nasi goreng was my least favourite dish of the evening and, sorry to say, I don’t think it was anywhere near as good as the one served at the Moderation and the Queen’s Head. At those places you get chicken and prawn, but at Wau you have to choose and my choice, the chicken, was oddly bouncy in texture. Weird plating, too – the sunny side up egg should be on top so it can ooze its yolk into the rice but this – probably a little overcooked – was stuck on the side like an afterthought. I left some of this dish, although that was probably more because it didn’t stay hot enough for long enough, not with so many other things to try. I left the prawn crackers, although I’m told they were a reasonable substitute for the roti which nearly never came.

One of the nicest things we ate was the side dish I’d ordered to come with the nasi goreng (although, in reality, everything came with the nasi goreng). Sambal green beans had a beautiful amount of crunch, having been no more than blanched, and coated in Malaysian shrimp paste, perfectly brick-red and savoury, with just enough heat and lots of complexity: I could easily have eaten more than one plate of these.

I was familiar with the beef rendang, Zoë’s choice, from a previous visit but really it was every bit as delicious as I remembered – so much so that I regretted my nasi goreng from the first forkful to the last. The sauce was glossy and sweet with coconut, but with more than enough edge to save it from being even remotely saccharine, but more importantly the beef had been properly slow-cooked so every piece surrendered into strands. It would almost be worth going to Wau and just ordering this dish, which come to think of it might also be the only way to ensure that you get to eat it at a time of your choosing.

I also really liked the roti, when it eventually came out – lovely and buttery, and just right to wrap around that beef, even if it made for a slightly messy experience. It came with a little dish of dipping sauce which was pleasant enough, but not really needed under the circumstances.

I’ve already talked about the service, but of course the real test of service is how they handle it when matters are less than perfect. So when we were asked how our food had been, we said that it was very nice but that really, we hadn’t wanted it to all come out at once and that if we’d known we would have insisted that it didn’t, or perhaps ordered our starters first and then our mains. It’s fair to say that this rather fell on stony ground. That’s just how people eat in Malaysia, the chap told us – all the food comes at once and everyone pitches in, sharing everything.

It’s fair to say that I wasn’t entirely convinced by this argument, and I said so: I could possibly understand it with a big group of people, but there were two of us. Why did they divide their menu into starters and mains, I asked? He pointed out, again in a manner best described as unapologetic, that they weren’t called starters and mains (which, having looked at the menu, is true: but if you have the small dishes at the start and the bigger items partway through you definitely give that impression). Then, finally, came the non-apology so popular in the post-truth times we live in.

“I’m sorry if you feel that way”, he said. Well, that makes everything better then.

After that a lady came over who I think was the owner or manager, and we had exactly the same conversation, only more pleasantly. She promised that they weren’t trying to rush us or move us along or turn the table. That’s all very well, we said, but if so why bring all the food in the space of five minutes? We were then told again about how people all share food in Malaysia, which was doubtless true but, in Newbury, wouldn’t it make sense to put something on the menu explaining the concept or at least get the waiting staff to clearly explain how it worked? Normally they did, she said, which didn’t explain why the chap who took our order – the same man who had served me on a previous visit – had failed to do so either time (on a previous visit we got our starters, then we had our mains, and everything went as you might expect).

The thing we were at pains to point out, again and again, was that the food had been so good, but the way it had been brought out robbed us of the opportunity to properly enjoy it, and ourselves for that matter. But by this point I was beginning to feel like one of those TripAdvisor reviews in human form, and found myself eagerly wanting the conversation, and the experience, to end. The manageress was also sorry we felt that way, and agreed to take something off the bill. That turned out to be ten per cent, which to me didn’t quite feel like enough, and our meal – with that discount – came to fifty-four pounds, not including tip. That was for three small dishes, two big dishes, two sides and two beers – and we still tipped ten per cent, though with hindsight I don’t really know why.

You could indisputably eat well at Wau – if you happened to be in Newbury, close to the station, and preferably in a hurry. Even then, I would advise you to be unambiguous about what you want to eat and the order in which you want to eat it. But those are a lot of caveats, a lot of hoops to jump through, and I could hardly blame you if you read all this and thought thanks but no thanks.

The real shame of it is that so much of the food was terrific, but the overall experience left a nasty taste that no amount of skill in the kitchen can cancel out; food might be the most important element of any visit to a restaurant, but it turns out that it’s service that transforms it from mere food into a meal. All that makes this almost impossible to rate but, to give you an idea, I reckon the experience at Wau must have easily cost it a mark. I hope they iron those problems out, but I doubt I’ll be back to find out. If you decide it sounds like your sort of thing, you’ll have to let me know.

Wau – 6.8
49 Cheap Street, Newbury, RG14 5BX
01635 528877

http://www.waumalaysian.co.uk/

The Dairy

On By ediblereadingIn Reviews1 Comment

Click here for a more recent review of The Dairy from July 2022.

It was love at first sight when I first laid eyes on The Dairy. I’d been paying a visit to the MERL on Redlands Road earlier in the day and I’d dimly remembered that The Dairy, one of the bars which was part of the University, was just down the road. I’d never been, so in the spirit of adventure I did a bit of research, checking out the sadly departed Matt Farrall’s excellent article on the subject for the Whitley Pump. Later that week, I dropped in for a drink.

When I got there, I was thoroughly charmed. It took a bit of finding – it’s pretty much completely unsignposted, and you access it by going up a ramp only to find an unadorned door with a simple plaque next to it saying “The Dairy” in a plain, municipal-looking font. Once I got there, though, I liked the look of the place: it’s made up of two big rooms with clean, white walls, sizeable tables (high ones in the main room, lower ones in the back room), comfy furniture and a wide array of decent beers on keg, including four different craft lagers and representatives from many of our local breweries: Siren Craft, Wild Weather and Elusive, not to mention other breweries like New Wharf and XT.

It’s a university bar, but it was open to the public and seemed to have a pretty varied clientele. Not only that, but even without a student discount you could get a pint of good, well-kept craft beer for around three pounds fifty. I found myself making a mental note that this could make a great place for board games nights with friends, or for a quiet pint on the evenings when I fancied a change of scenery from my usual haunts (it was sleepy on a week night at the start of term).

Then I spotted the menu. Now, normally I would never have considered The Dairy as a venue for a food review, but there were lots of interesting touches on the menu which made me wonder. Jerk chicken, curry mutton and Jamaican vegetable stew all looked different from the usual fare and even the burgers, complete with a very now charcoal brioche, seemed slightly out of the ordinary. I took a picture of the menu and resolved to come back to see if this could be the kind of hidden find which always lifts my spirits.

Returning on a Saturday evening with my partner in crime Zoë, The Dairy was much more obviously a student bar and was far busier. I felt a tad decrepit grabbing a stool at one of the high tables, and then swapping it for one better equipped to support my child-bearing hips. That feeling wasn’t helped by looking around to see hordes of young people watching the big screens, playing pool, eating all-day breakfasts (not something on the menu I had ever considered ordering, in all honesty, and especially not at eight o’clock at night) and generally not appreciating that they were slap bang in the middle of the best years of their lives.

I wandered into the back room to see if any tables were available there, but was greeted by such a wall of noise that I thought better of it. I did spot one gentleman at another table who was even older than me, and that reassured me enough to grab a menu. Broadly speaking it divided into two sections (unless you count a very small selection of starters and salads and – of course – that all day breakfast): world food and burgers. We quickly decided to try one of each and I went up to the bar to place the order. None of the dishes costs more than a tenner and once you hand over your card (the whole place is cashless) they give you a little gadget which buzzes when your food is ready, signalling for you to go and pick it up from the hatch. Easy peasy.

The first warning bell rang when the gadget buzzed, no more than ten minutes after placing my order; that felt quick enough that I wondered whether a microwave had been involved. I approached the hatch to find the food had been set down in front of me, but with nobody on the other side to greet me. The shelves behind were full of stuff from Brakes, another disconcerting sign. I would have just taken the dishes and gone back to the table but one of them, the mutton curry, was missing the advertised naan bread and mango chutney. Instead there was a small bowl of what appeared to be giant, wan-looking chips, stood upright. I waited, but nobody appeared, so I said “excuse me” as loudly as I dared and a lady wandered in from what I assume was the kitchen.

“I’m sorry, but I’m waiting for a naan bread” I said, doing the English thing of apologising for expecting to receive what I had ordered.

“It’s a mistake with the menu” I was told tersely. “It’s wrong. You don’t get naan bread, because it’s a Caribbean curry. These are yuca fries.”

Never mind, I thought, carrying everything back to the table and picking up some cutlery from the bar. The mutton curry was Zoë’s, but I managed to try enough of it to dispel the rumour that it had been microwaved: surely it would have been hotter if that was the case. The meat was a tad chewy – not undercooked per se, but not enjoyable to eat and the spicing in it was probably best described as subtle. It was definitely luke-warm, though, and for nine pounds the portion felt a little on the mean side. I didn’t try the yuca fries (although I did google them to find out that they were made of cassava) but Zoe ate a few without any real enthusiasm. They looked like the kind of thing you might use to insulate a loft.

“What do you reckon?” I asked.

“It’s just not hot. To be honest, I’d rather go to Clay’s.” She had a point – I would far rather have spent a little more and had an infinitely better curry elsewhere. I had a feeling the list of places doing a better curry than The Dairy – and this in itself was pretty alarming – probably included Wetherspoon’s. Still, I’ll say this for the mutton curry: it wasn’t the chicken burger, which is an early front runner for the single worst thing I’ll eat in 2019 (let’s hope it bags that prize, because I don’t really want to think about what, if anything, could beat it into second place).

The charcoal brioche was weirdly, cloyingly sweet. The bacon – back, cooked to miserable limpness – was indifferent and salty. The burger itself was breaded and I’m not sure whether it was baked or fried but the coating had the texture of an asteroid with no discernible seasoning: the chicken, once you got to it, at least recognisably had started life as a fillet but after that it had been not so much cooked as mistreated. The thin slice of American cheese on top had been completely unmelted by the lukewarm contents of the brioche. I wasn’t sure how the kitchen had managed to overcook something, yet it still wasn’t hot: I wasn’t sure I wanted to know.

The “barbecue glaze” underneath it had the sort of gloopy sweetness which gave me bad flashbacks. There was something odd about the taste of the fries: it could have been that they were tepid, it might have been that they were stale, it might have been something else altogether. Running through the possibilities in my mind started to bring on reflux. I left a fair amount of this dish, and most of the fries, and things have to be pretty bad before I do that.

If the food had been good, there would have been more drinks. We would have checked out the dessert section of the menu and ordered the churros (“plain and caramel filled… served with butterscotch sauce”). But the food wasn’t good, and I needed to leave before I was completely put off The Dairy as a watering hole, and for that matter put off churros for life. The meal, along with a ginger beer and a very pleasant pint of Eisbar, a “Vienna style lager” by XT, came to just shy of twenty-two pounds. Service at the hatch had been pretty perfunctory, but the bar staff had been lovely and friendly (and one of them was very apologetic about it being her first shift). The whole thing seemed to reinforce my overall view, namely that The Dairy was a great place for a quiet drink but that nobody should consider eating there.

As we left, I was torn between feeling a little queasy and really wanting to eat some chocolate, or at least something that didn’t taste of the chicken burger. In the end I thought better of it, but that burger sat uneasily with me for the rest of the evening.

“I suppose the obvious comparison is the Oakford” Zoë had said while we were waiting for our food, before anticipation transmuted into disappointment, and I think in many ways she is right. For cheap, cheerful burgers, at least – although having done some research since the burgers at the Oakford are a little more expensive, mainly because fries are extra (though I don’t think anybody in their right mind would pay extra for The Dairy’s fries). But really, I couldn’t think of a good comparison: where else would the food have been quite so underwhelming?

I don’t know whether The Dairy’s dishes do come from a Brakes lorry (from the section of the website marked “for students”, perhaps), and you could say that I should have known better than to expect great food from one of the university bars. All I can say is that I was taken in by the menu, but more to the point I wrongly thought that the pride The Dairy had put into its drinks offering would be matched by the food. So I do have a new favourite watering hole, along with a salutary lesson that even after over five years of doing this I remain more than capable of making the wrong call and picking a duffer. I still recommend going to The Dairy for a nice pint if you’re in the area (and the benches out the front might be lovely on a summer’s day). Just make sure you’ve eaten beforehand.

The Dairy – 4.6
Building L14, London Road Campus, Redlands Road, RG1 5AQ
0118 3782477

https://www.facebook.com/londonroadcampus/

German Doner Kebab

On By ediblereadingIn Reviews6 Comments

The new year always presents a myriad of opportunities, doesn’t it? A fresh start (unless, like pretty much everyone I know, you’ve been struck down by one of the many virulent bugs doing the rounds). A chance to change your ways, shed unhelpful old habits and bin off toxic former friends. And, of course, it’s a time to embrace every passing fad for self-improvement, whether that’s kicking the booze or going vegan for thirty-one teeth-clenchingly joyless days. Fuck that, I thought, I’m off for a kebab.

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TGI Fridays

On By ediblereadingIn Reviews5 Comments

TGI Fridays closed in June 2024. I’ve left the review up for posterity.

There are plenty of reasons to take against Matt Rodda, my local Member Of Parliament. His faintly gormless look at photo opportunities, for one. His position on Brexit – I’m sorry, I went there – which contains more fudge than Thornton’s and ignores the strongly held views of his constituency. His ineptitude at social media, where he never engages with anyone and sometimes manages to post photographs the wrong way round (he used to be a journalist, apparently: an old media one, I’d guess). And of course there’s the matter of his robotic Twitter style where every description of an event starts with “Good to”: Good to show support for school meals, says one. Good to talk to Katesgrove residents, says another. I dubbed this “Rodda Syndrome” on Twitter and after that he started to mix it up – some Tweets began “Important to”, others began “Interesting to”. It’s a nice try, but I’m not convinced that Rodda’s Twitter feed would pass the Turing Test.

So yes, I have a number of misgivings about my local MP, but the biggest is that he is responsible for the review you’re reading today.

Well, not entirely, because I rather brought it on myself. It happened on the 8th June last year, election day. I headed to the church on Watlington Street to cast my vote (more in hope than expectation) and then I went home, fetched my suitcase and made for the station. I was going to Paris for my first ever solo holiday, my post-divorce present to myself and the opportunity to reclaim one of my favourite cities, to make sure it didn’t become inextricably linked to memories of my marriage. What could possibly go wrong?

Fast forward to about midnight and I was back in my slightly cramped hotel room, several red wines to the good having had a truly repellent meal. They’d plonked me up at the bar on a seat which might as well have borne a plaque saying “exploit the solo tourist”, the plates were small and yet the terrine, which looked like Pedigree Chum, was far too big. I grabbed some chocolate, crisps and a bottle of Orangina from a little Carrefour on my way back to the hotel and when I found the TV in my room had BBC News 24, I realised I’d be able to hear the dulcet tones of David Dimbleby and see the results come in. I’ve stayed up and watched every general election since 1992 and continuing that trend – albeit on the other side of the Channel proving how big, brave and independent I was – made me feel a little less lonesome.

By the small hours, exhausted but undaunted, I and a small number of other Reading Tweeters were staying up for one reason and one reason alone: to see if Rob Wilson would lose his seat. It was very far down the list of Labour targets, but suddenly there was a buzz that we might see Wilson deposed. We don’t have enough time to go into all the reasons why I thought that would be Reading’s Portillo moment (although let’s not forget his nine pence expenses claim for a taxi ride which was physically impossible) but, emboldened by the spirit of revolution – and clearly not rehydrated enough by the Orangina – I took to Twitter. “The exit poll has Reading East falling to Labour. If that happens, I will review TGI Friday”, I said.

Whoops.

I’ve never forgotten my promise, however hard I tried, so on a Monday night towards the end of the year I showed up at TGI’s Oracle branch to finally keep my word. Picking an accomplice for this review proved difficult: originally I had suggested making it a big party to celebrate Wilson’s downfall, but when it came to it that felt needlessly cruel to my readers (and the admin involved in writing up all that food didn’t appeal). Instead I took my friend Sam, a long-standing reader of the blog with extensive experience in hospitality and, more specifically, of working front of house in chain restaurants. Surely, I thought, Sam could help me take a fair and balanced approach to the flagship outpost of one of Reading’s most prominent chains.

“Have you seen Pulp Fiction before?” chuckled Sam as the waitress seated us in a little booth for two, all leatherette banquettes with a good view of the restaurant. Sam is an extremely amiable chap who sounds as posh as you like and, despite only just being in his thirties, can inexplicably get away with calling everybody “kiddo”. He was still sporting a Movember moustache (“it’s on a week’s probation” he told me) and the overall effect was somehow more Battle Of Britain pilot than best-avoided uncle. Actually, despite it being ersatz in the extreme I somehow admired the fit-out of TGI Friday. Everything looked polished and fake without being cheap.

A chorus of “Happy Birthday”, led by the serving staff, erupted at a nearby table. It wouldn’t be the last of the evening.

The menu made decisions surprisingly difficult, but not in a good way. I tried very hard to overcome my preconceptions when looking through it, but it seemed like such a cookie-cutter approach to American food that I found it hard to care. Burgers, ribs, fajitas and tacos were all present and correct, and there were frequent references to TGI’s “Legendary glaze”, which may or may not have been a reference to the expression of the waiter who brought us our first beers. The menu was broken into sections with names like “Rib, Dip, Hooray!” and “Love Me Some Chicken”, which was bad enough but some of the names of the dishes genuinely made me want to get up and leave. Particular offenders included the “Gravy Seal”, a burger which had had the kitchen sink thrown at it and was apparently “a tasty triple trip over sea, air and land” and the “It’s Mine, Nachos!” about which no more need be said.

“I’ve decided” said Sam. “It’s got to be the Warrior Burger.” I knew this was likely: Sam had been talking about this life choice for about two weeks in the run up to our visit. I ummed and aahed and then I saw and heard a spectacle at a neighbouring table closer to the pass which made matters more straightforward; a plate was put down in front of a diner with a sizzle audible from some distance away, and smoke filled the air. Another glance at my menu revealed that this was the “Sizzling Crispy Duck Fajita”, and so my decision was made.

“Good choice, kiddo” said Sam, necking a hefty swig of his Sam Adams. I looked at my Budweiser, one of the only draft beers on offer, and took a sip. It tasted of Budweiser. I made a mental note that more of it might be required.

At this point you are no doubt expecting me to detest every single thing that followed, so allow me to confound both of us by telling you that the first of our two appetisers wasn’t bad. The sesame chicken strips were a hit with both Sam and I: a reasonably generous helping of chicken with a little crunch, some heat from the chilli flakes and some sweetness from that Legendary (I can’t stop capitalising it, because that way it’s more obviously their word and not mine) glaze. The extra dish of dipping sauce, which I think was also glaze, was more than anybody needed, and a mere taste of it confirmed that it was Dignitas for tooth enamel. None the less, I liked this dish: the fried chicken at Soju it wasn’t, but we still polished it off in a state of mild surprise.

The other starter, loaded potato skins, had to be done; I suspect that it’s been on the TGI menu since time immemorial, a 90s time capsule in gastronomic form. The menu said they were “potato skins filled with melted cheese”, and the last time I saw a fib of that magnitude it was on the side of a bus: the skin wasn’t crunchy and moreish and barely featured in the dish. Nor did the melted cheese. Some of the skins had very little: “filled” wasn’t the right description, and “meanly sprinkled” would have been closer to the mark. The predominant feature of the dish was in fact the flesh of the potato, which means they were less potato skins and more just chunks of potato. We’d chosen to have them with bacon, but it was more like highlighter-pink indeterminate mince than lovely, crispy, salty bacon. The whole affair contained more flesh and gammon than the average Question Time audience, and was about as appetising. The sour cream gloop in the middle did nothing to improve matters, and nor did the token spring onions.

“Well, it’s not terrible so far” I said, trying to put a brave face on things as we sat there for what felt like quite some time waiting for them to take our empty dishes away. Terrible was not far away, because split seconds after they were whipped off the table in a monosyllabic fashion our main courses arrived. My duck was set down in front of me completely devoid of any sizzle, smoke or steam, a moment even more lacking in theatre than the renditions of “Happy Birthday” at the other tables (two and counting).

“I’m really sorry” I said, because I felt one of us ought to apologise for what I was looking at, “but this isn’t sizzling.”

“Oh, it definitely is” said the waitress, trying to style it out. There was a pause while I tried to make up my mind whether it was worth explaining what the word sizzling really meant. It probably only lasted ten seconds but in my mind it felt like easily five minutes of awkward silence. It was eventually broken by the waitress.

“I mean, if you touch it you’ll find it’s really hot.”

I looked at Sam, Sam looked at me. Our expressions mirrored one another, and we sat in silence while the waitress brought the rest of our food and left us to it.

“What was that about?” said Sam. “That was like hearing Trump talk about the crowds at his inauguration.”

It was true: there was something post-truth about what had just happened. With hindsight, I actually think that it might have been for the best that my duck arrived without any smoke and mirrors, because it made it easier to get right to the heart of the matter, namely that it was truly awful. It was sinewy, and a struggle to get much meat off the bone apart from the breast, which had a weird, cotton-woolly texture. It was topped with a bizarre salsa which looked a little like finely diced vomit (and, I suspect, more of the Legendary Glaze) and sat on a bed of onions which had no hint of caramelisation, on account of never having sizzled.

This was a dish that really didn’t know whether it was Tex-Mex or Chinese, so decided to fail dismally at both. There were tortillas which were thick and more like cardboard than the thin pancakes which might have worked, and shredded cucumber and spring onion to make the cognitive dissonance even worse. Finally, there was more of the gloopy Legendary Glaze, although this time it had an odd lumpy texture like frogspawn, or a very loose stool. It was sweet to the point of offensiveness, and after I’d assembled a couple of fajitas my fingers were so sticky I wasn’t sure they’d ever be clean again. It could have been worse if I hadn’t had a spoon to dish up the glaze, although admittedly I’d had to ask nicely for one of those (how exactly did they imagine I was going to do it?). By the end I was reduced to scraping all the crud off the duck, eating it on its own with a knife and fork and realising that even that couldn’t rescue matters.

This dish cost seventeen pounds fifty. I thought of all the times I’d had delicious confit duck at Cote, a couple of doors down, for considerably less money. Then I thought of what else seventeen pounds fifty could buy you in this town and I started to feel quite angry, although it could have just been a sugar rush from the Legendary Glaze.

“This is the worst crispy duck fajita I’ve ever had.” I said. “Of course, it’s also the best and, if I have my way, it will be the only crispy duck fajita I ever have. Also, this really isn’t a restaurant for diabetics.”

Sam’s Warrior Burger was no better. It managed to simultaneously be overcooked and lukewarm, which takes some doing but really shouldn’t be considered an achievement. The patties were a tad grey and nothing about the dish looked appetising.

“It’s been cooked with one purpose and one purpose alone” said Sam, “and that’s to eradicate the risk of anybody getting food poisoning.” It didn’t feel like an ambitious mission statement.

“Not a fan then?”

“No. All these whistles and bells like the mozzarella dippers are just there to draw attention away from the poor quality meat.”

“So how much of this do you reckon was previously frozen?” I asked, reckoning that Sam knew a bit about that kind of thing.

“Most of it. Probably the burgers, definitely the mozzarella sticks and probably the bread too. The fries are okay, I suppose, and that dip” – Sam gestured at little dish of what looked like mustard – “isn’t bad. But really, it isn’t good at all.”

The Warrior Burger costs over fifteen pounds. “Maybe lots of people eating here have vouchers” said Sam. Either that or a lobotomy, I thought to myself.

Unable to finish my meal, and eventually bored of the staff’s complete unwillingness to take our empty plates away, I wandered upstairs to wash my hands obsessively like Lady Macbeth until no trace of the glaze remained. The upstairs, almost as big as the downstairs, was completely empty (“there was no upstairs when it was Tampopo” said Sam, sagely, “so god knows where the staff get to change or relax or keep their stuff now”).

Coming out of the bathroom, I discovered a voicemail on my phone from TGI Fridays asking why I hadn’t shown up for my table and whether I planned to. “We’re very busy and we can definitely give the table to somebody else” said the voice huffily. I looked at the deserted tables around me and I wondered whether I’d wandered into some kind of dream sequence. Maybe I hadn’t actually gone to TGI Friday and none of this had ever happened, I thought. Perhaps it wasn’t too late to scrap the review and take Sam to eat somewhere better, like literally anywhere.

Back at our seats our crockery and cutlery was still in front of us. I told Sam about my voicemail.

“That sums this place up” he said. “It’s all so half-arsed. I mean, did you notice the state of the tables and chairs out front on the Riverside when we walked in? If this was my restaurant and the front looked like that, I’d sack myself.”

The waiter took our plates away and asked if we fancied dessert. It was tempting to see if there was anything more sugary than the food I had already had, but morbid curiosity is no justification for throwing good money after bad.

“No thanks mate” said Sam. “I think we’ll just finish our drinks and get round to asking for the bill.”

The waiter wandered off, got the bill and slammed it wordlessly on the table in front of us almost immediately. Finally we had something in common: he was as keen for me to leave the restaurant as I was. But there was one final quirk to the service when the waiter discovered that we planned to pay by card. He came over with the card machine, entered the amount and then wandered off, leaving us to stick our card in and enter the PIN. This struck me as a novel approach and different from literally every waiter and waitress I have ever encountered. Dinner for two came to sixty-seven pounds, not including tip, and it was only Sam’s generosity and good humour that meant that we tipped at all. Personally I would have just paid, departed and then left them a voicemail explaining that I wasn’t going to tip them, but with hindsight I’m glad Sam prevailed.

“The thing is though” said Sam, “the service really was poor. I know some of this is the kitchen’s fault, and some’s the menu’s fault, but the waitress should never have brought a sizzling duck dish that wasn’t sizzling.” And he was right, because even if the food had been middling and indifferent (I should have been so lucky) the service could still have improved matters considerably. It was a meal with no care factor evident anywhere.

There was time for one last sting in the tail, because as we were finishing our drinks Sam examined his pint glass. There – close to the bottom, on the inside – was a grim-looking black smudge of goodness knows what.

“What’s that?” said Sam in horror. We examined it, neither of us wanting to touch it.

“I have no idea, but when the pint was first poured it was probably even bigger. Most of it has probably, err, dissolved.” I realised immediately after I said it that this wasn’t helpful.

“Oh well, I could do with losing some weight. This just wasn’t how I planned to do it.”

Afterwards, commiserating in the pub, I told Sam that I thought that TGI Friday was like the WH Smith of restaurants: I couldn’t understand why it still existed, because you could get everything it did better somewhere else. If you want cocktails you should go to Milk and if you want burgers, you should go to Honest. If you want ribs, you should go to Bluegrass and if you want fajitas you should go to Mission. If you want crispy duck fajitas, you should see your doctor.

But it’s worse than that, because not only do other places do this food better but, without exception, they are cheaper. I could cope with expensive and mediocre, and I could just about cope with cheap and bad, but the combination of costly and diabolical leaves me baffled. Who eats at TGI Fridays these days? And one other thing: this isn’t about snobbishness, it’s about standards. Earlier in the year I went to the Beefeater on the Bath Road, with my family. It wasn’t my choice, and in the run-up I did make a few unworthy jokes about the evening that lay ahead. But actually, the service was lovely, the food was okay and the steak itself was rather nice. I went away feeling a little ashamed of myself, but at TGI Friday I just went away feeling dirty and exploited (and not in a good way, either).

So there you have it, my final review of 2018 is easily the worst meal I’ve had all year and one of the very worst meals I’ve had in over five years of writing this blog. Thank you for reliving it with me (don’t have nightmares) and I only have one last thing to say. It’s this: good to never have to go to TGI Fridays ever again. Important to avoid it for the rest of my days. Thanks a bunch, Matt Rodda.

TGI Fridays – 3.6
Unit 8, The Oracle, RG1 2AG
0344 2646052

https://www.tgifridays.co.uk/locations/get/Reading%20Oracle#/