Takeaway review: Tortilla

On May 7, 2021May 5, 2021 By ediblereadingIn ReviewsLeave a comment

When it comes to deliveries, all dishes may be equal but some dishes are more equal than others. I got to thinking about this after last week’s disappointing meal at Dhaulagiri Kitchen, when somebody replied on Twitter and said “I guess moving to takeaway has been tough for them”. I thought that was a curious take, because all of the problems with that meal had been in the kitchen, not on the journey from the kitchen to my house: everything was packed just fine, and arrived hot enough, it just didn’t taste that special.

It is true, though, that some dishes and cuisines lend themselves better to delivery than others. You’re on a hiding to nothing with pizza from the minute it leaves the oven, for example. And the more components you have to dish up separately, the more likely you’ll have a lukewarm plate at the end of it. With dishes where everything comes in one pot, you have a better chance that the whole thing will stay hot. This is why Kokoro is always such a good bet for delivery, and why restaurants like Zizzi and Pizza Express have set up separate brands on Deliveroo selling macaroni cheese or other pasta dishes in a tub.

It also explains the relative popularity of sandwiches – burgers, wraps and burritos – on delivery apps, and that in turn explains why I decided to give Tortilla a try this week. Burrito restaurant Tortilla is one of those smaller chains where the blurb on the website makes it sound like a small indie business (“we’re not part of a multi-franchise nor some big soulless restaurant group”) but my cursory research suggested a slightly different picture.

They had nearly forty branches, and had benefited from financial backing from the private equity group that controlled Yo! Sushi and from Santander – because if there’s one thing big business still seems to love, it’s the casual dining sector. Tortilla’s chairman used to run Pizza Express and had a proud track record of joining or founding hospitality businesses and then selling them off for pots of cash – more John Sykes than Jamie Oliver. So Tortilla maybe wasn’t a Taco Bell, but it certainly wasn’t a Mission Burrito either.

Tortilla was first announced as coming to Reading last February, although for obvious reasons it took a fair old while to open, not throwing its doors open until the end of October. It made the news last year, because it had to overcome objections from a neighbouring business, the dentist Reading Smiles, who were concerned about them having an alcohol licence, and about the risk of smells drifting into the dental practice. Tortilla’s response was that there was no risk of that, as almost no cooking actually took place on the premises – their beef and pork are “braised off-site”, which also enables them to open in smaller premises, like the Reading branch, without the need for extraction.

It’s funny: this sort of thing, cooking dishes in a central kitchen, goes on throughout chain restaurants and I’m sure we’ve all eaten those kinds of meals without necessarily being aware of it. But I had to work hard not to let this prejudice me against Tortilla. After all, I had a fantastic meal when I ordered a kilo of pre-cooked rib meat from The Rib Man and heated it up on my hob at home: potentially, surely this was no different?

And Tortilla seemed to be doing a tidy trade – every time I’d walked past the restaurant since lockdown relaxed in April the tables outside had people at them, taking part in our new national sport of gamely pretending the weather wasn’t shite. I couldn’t quite make up their mind about them on paper, so it was time to place an order with them and try to make up my mind about them in reality.

Tortilla is on all three delivery apps, although in typical fashion I only realised that once I had placed my order with Deliveroo. The menu is identical across all of them, and it largely revolves around burritos, naked burritos – that’s the contents of a burrito in a bowl, in case you have a thing against tortillas – and a few taco options. They don’t sell quesadillas or nachos for delivery, although they will sell you a DIY kit if you want to make them at home: I can’t imagine these are that popular, but life is full of surprises.

The process for ordering a burrito is remarkably like going down the line in Mission Burrito, so you have various tick boxes to pick which rice, beans, salsa and so on you want. We ordered on a Sunday evening, and they had run out of their coriander and lime rice and their guacamole, which slightly limited the options. Guacamole, incidentally, is one of the only things Tortilla makes on the premises, so it’s a particular shame they had run out. (Is it as bad as a pub running out of chips? Answers on a postcard.)

Tortilla offers the traditional fillings – carnitas, barbacoa beef and grilled chicken – along with grilled vegetables. The latter costs the same as a chicken burrito, which feels cheeky. They also serve a“vegan chilli no carne” – which has tempeh in it, although you have to go to Tortilla’s website to find that out. We ordered a couple of burritos and some tacos to share – I might have tried the tortilla chips too if they’d had any guacamole to go with them – and our meal came to just shy of thirty pounds, not including the rider tip. Tortilla’s burritos come in medium and large, with the large costing about the same as the one size offered by Mission Burrito.

Deliveries from the town centre always seem quicker and more reliable, and often come on a bike rather than in a car. This was no exception, and everything was pretty brisk: we ordered at twenty past seven, the rider was en route twenty minutes later and he took four minutes to reach our front door. When he did, he cheerfully told us that he was carrying two orders from Tortilla and so we’d have to give him our order number – that struck me as a little strange, but it hardly held things up. I wonder, if I’d been his second delivery, if I’d have been quite as happy.

Anyway, everything was hot and it was all present and correct. A number had been scrawled on one of the foil-packed burritos with a Sharpie, nothing on the other. It’s only after the meal, looking at the ticket in the bag, that I realised he had written numbers against each burrito so we could work out which was which. P for pork and B for beef might have been simpler.

This is where I also have to make a sad confession. Partly to work out which burrito was which and partly to make this review more photographically interesting, I cut my burrito in half, artfully arranged it on a plate so you could see the filling, placed it under a spotlight in the kitchen and took a picture of it. Or at least I thought I did, but looking at my camera roll it simply isn’t there. This puts a greater emphasis on my descriptive powers than any of us would like, and makes this review even less visually interesting than normal: I can only apologise. I asked for advice on Twitter, but it ranged from the impractical (courtroom style drawing please) to the sadistic (another thousand words, presumably?). I’ll spare you either option.

On to the burrito then. Mine was pulled beef with black beans, tomato rice and all the trimmings – cheese, sour cream, salsa verde, jalapeños and pickled red onions. Looking at all that, you’d have thought the biggest risk would be the flavours clashing, or being too much, but in reality the struggle was to get it to taste of anything. Really, it was almost symphonically bland. It was well packed – almost as if done by a machine, the meat firmly in the centre, so different to the haphazard arrangement of a Mission burrito – but nothing tasted of very much.

The beef had the texture but couldn’t back it up with the taste. The red onions were still crunchy and felt like they’d had only a passing acquaintance with vinegar. If there were any jalapeños in it, they’d been picked for their inoffensiveness. The list goes on: the tomato rice had a real feeling of Bachelor’s about it, and if the salsa verde, cheese and sour cream were even in there (and having eaten it, I’m not sure they were) they added even less to proceedings than Dido Harding. Or Dido herself, for that matter. When the best case scenario is that your meal is boring because they got your order wrong, and the worst case scenario is that it’s plain boring, matters are problematic.

The carnitas burrito was a subtly different shade of meh, but meh nonetheless. I actually liked the pork more – it was saltier and just more interesting – but it had its work cut out shining in a sea of mediocrity. When I have a burrito from Mission it’s a glorious mess – it drips, it’s tricky to tackle, it’s always a challenge, but it tastes of something. You get the highs and the lows. This, by contrast, was tidy and dull, a burrito on Prozac, all the edges neatly knocked off until you barely felt anything. Maybe that was the intention, and maybe the aim is to take customers away from Taco Bell: Tortilla is better than Taco Bell, but so’s eating corrugated cardboard topped with spam.

Only the tacos showed a hint of something better. Tortilla’s chicken is grilled rather than pulled, in little pieces – I actually quite enjoyed this, although it wouldn’t be everybody’s cup of tea. But the real winner here was the salsa roja – hot and punchy and adding a dimension of flavour that had been lacking everywhere else. But even the tacos, though they were better than the burritos, weren’t better than their peers.

The portion size was still a little underwhelming, especially when you compare it to the Lyndhurst’s outstanding chicken tinga tacos: there, you get four tacos for nine pounds, all so piled high with chicken that you can’t physically close them, and there is always plenty of guacamole. At Tortilla you get three barely-filled tacos for seven pounds fifty – I got the odd one, but mostly because Zoë had no interest in fighting me for it.

When I look at Tortilla’s footprint, I can see that it might do well in many of the locations where they’ve opened up. If it didn’t exist, it might be necessary to invent it. But this, I’m very proud to say, is Reading, and we do things differently here. We’re not like some of the identikit malls Tortilla has opened in, or the likes of Guildford; if they’d done their homework, they might have realised that Reading, of all places, doesn’t need a Tortilla.

And although there were a couple of things at Tortilla I didn’t mind – the grilled chicken, the salsa roja, the fact that it isn’t Taco Bell – the fact remains that it will never be close to the best option for Reading residents. A few weeks ago I went to Blue Collar and tried pork and charred pineapple tacos from their new vendor El Contador, and they were miles better than anything I had from Tortilla.

Likewise, if tacos are your thing, be they carnitas or jackfruit, you really do need to make a beeline for the Lyndhurst when they reopen. If you’re a burrito fan I think that Mission, in terms of quality, value and integrity, is streets ahead of Tortilla; writing this review has quite made me crave a Mission Burrito to remember how it’s done. And if you’re at home, and you want to order something delicious that will stay hot, cost around a tenner and make its way to your door in next to no time, a little bucket of Kokoro’s sweet chilli chicken hits the spot every time.

I do feel a little sad for Tortilla: it’s not exactly as if they’ve done anything wrong, but they’re not quite good enough. It’s not them, you see. It’s us.

Tortilla
4-6 Broad Street, Reading, RG1 2BH
https://www.tortilla.co.uk/locations/reading/

Order via: JustEat, Deliveroo or Uber Eats

Taco Bell

On February 7, 2020January 16, 2022 By ediblereadingIn Reviews4 Comments

I know many people scroll to the bottom of my reviews to check the rating and the summary, the tl;dr equivalent of slogging all the way through my deathless prose. I know, too, that some people think my reviews are too long; God knows how many people make it to the end of the middle section where I (finally) get round to telling you what the food tastes like.

Well, this will confuse plenty of those people – let’s start at the end for once. Taco Bell is bloody awful. Truly. Don’t eat there. I can’t think of a single good reason for visiting Taco Bell unless you’ve never been to one before and are genuinely curious about what it’s like. That was me before I did this review, so I tell you what: I’ll satisfy your curiosity and then you can save your money, your calories and your dignity and have a better meal somewhere else. Sound all right to you?

Although I hadn’t been before, both my two dining companions for this visit had eaten at Taco Bell: Martin and Graeme had both been while on trips to the States, something I didn’t know until we queued up.

“Did you like it when you had it over there?” I asked.

“No, it was terrible” said Martin, and Graeme concurred. Were they being public-spirited or suckers for punishment in choosing to accompany me?

I genuinely was curious, though. I’m not averse to fast food or junk food if done well, and one thing that’s fairly indisputable is that American cuisine does specialise in both those things. And Taco Bell opening in Reading was noteworthy: there aren’t that many of them in the U.K. yet, and there’d been a certain amount of noise in what passes for our local media these days.

So I really did turn up with no axe to grind, which means that all of you can say I told you so in the comments: it is one of life’s great pleasures, after all. Also, I know many of you – lurkers, fans and haters alike – particularly enjoy reading about me having an appalling meal. If that’s you, this one should give you a special thrill.

Taco Bell is along the side of the Broad Street Mall, Reading’s second favourite mall (a title it has achieved through all but two of the malls in Reading closing). Inside it looked like a slightly lower-rent McDonalds, with some tables and chairs and a bar with uncomfortable stools to perch on (fun fact: the following day I was nervous about the prospect of a very different kind of uncomfortable stool).

There are a couple of those big terminals where you can key in your order, like at McDonalds or KFC: on our visit only one was working, which makes them more like the spectacularly useless ticket machines in Reading Station. Failing that you go up to the counter and try and find something on the menu you can feel enthusiastic about. The dishes on offer are broadly similar to the U.S. menu, so it’s a choice of tacos, burritos and quesadillas. We tried to cover all angles, so I had the grilled chicken burrito, Graeme ordered a quesadilla and Martin had the fajita burrito. Martin also got a bonus taco because he’d signed up for something online. This is typical of him, a man who has one of those whizzy cameras attached to his doorbell so he can watch people delivering pizza to his kids while he’s down the pub.

He’s also a man, for that matter, who spent some time in the pub afterwards explaining how he’d used an API from Reading Buses to measure the average lateness of the number 22 bus. It’s three and a half minutes, in case you’re interested – and I know that because I double checked with Martin in the course of writing this review and he told me, although not before saying “let me just fire up my data science workbench”. Martin is the kind of man who says “let me fire up my data science workbench”. Graeme, on the other hand, is the kind of man who says “what’s an API?”

I think you can tell, from these diversions, that my companions were both more interesting and palatable than the food. Let’s get this bit out of the way. My burrito was flat with brown marks from the grill which looked more like stains, as if it had been sat on by somebody who hadn’t wiped properly. Inside was a mush of tasteless pap – you could make out the constituent parts by sight and by texture, but not by anything else. Apparently it had a blend of three cheeses, although how they found three cheeses that all tasted of nothing I’ll never know. “There’s just enough cheese that it’s stretchy”, said Martin, “but that’s it.”

The chicken was in regularly shaped pieces that made me think it was precooked and came out of a catering pack. It had parallel dark lines on it as if to give the impression of chargrilling, but I wouldn’t be surprised if they’d been added with a Sharpie. When I placed my order I was told that they didn’t have regular grilled chicken, just Mexican chicken. “It’s more spicy”, the lady told me: God only knows how bland the normal chicken would be.

There was rice, too. At least it looked like rice.

“It reminds me of the microwave rice you get” said Martin.

“What, like Uncle Ben?” I said.

“I was thinking Tilda, but same thing” he said kindly: I forgot for a second that he lives in Caversham Heights.

Martin’s fajita burrito was equally cruddy but with flavourless peppers instead of flavourless beans. “It doesn’t look like the picture, does it?” he said, showing a masterful flair for understatement. His taco with minced beef looked, if anything, less appealing than the burrito. I would say my photo below does it justice, aesthetically speaking. “It’s okay”, he said, but it’s sort of been piped in.” Piped in, like Muzak. Or sewage.

Hard to believe, but we were the ones who got off lightly. Graeme’s quesadilla was a greasy, sweaty thing in a body bag with a mingy smear of that not-very-Mexican chicken and more of the triple threat cheese. He felt queasy eating it, queasy walking to the pub afterwards, queasy in the pub and, as he later told us, queasy the next day. “Goodness that food was rough” he said. “Thanks for taking one for the team” replied Martin, magnanimous as ever.

All the orders come with Mexican fries which were dusted with red seasoning that tasted almost pleasant. The fries, though, were hot and stale to begin with and cold and stale soon after. Martin ended up trying to suck the seasoning off the fries and said it tasted like tomato flavoured Cup-A-Soup before you add the hot water, but the whole spectacle was a little too Leslie Grantham webcam, so we had to ask him to stop.

The only way to make the food taste of anything was to use the sachets of sauce available. They came in Mild, Hot and Fire which, translated, mean Bland, Mild and Equally Mild But In A Slightly Different Way. Somewhere on the packaging it also says “You’ve Got This” – I imagine if you eat there a lot they’re probably referring to scurvy. On the plus side, you get bottomless cherry flavoured Pepsi Max, but you could just buy a bottle of the stuff and save yourself roughly four pounds. Our meals came to a total of just over sixteen pounds – cheap, but not good value. Cheap and nasty is closer to the truth.

We beetled off to the Nag’s Head after that where we drank – mostly to forget – and Martin bought some Scampi Fries and Mini Cheddars. Both were tastier, and infinitely better value, than the meal we had just endured. Still, at least we had survived – and if it had been an iota worse we might have wound up getting matching tattoos. When I got home from the pub, around midnight, my other half was waiting up for me.

“So is it worse than Mission Burrito?” she said.

“Yes. It’s nowhere near as good as Mission Burrito. Or McDonalds. Or KFC. Or pretty much everywhere.”

You know how this review ends, because I told you at the beginning. But the other thing I got from visiting Taco Bell was a realisation: as long as people still queue round the block to get into Taco Bell in the weeks after it opens, my work here isn’t done. Not that any of those people read my blog, of course, but you’ve got to have faith. And, despite the fact that it was a meal that stayed with me in all the wrong ways, I still don’t regret visiting Taco Bell at all. Sometimes, counterintuitively, you need to go to places like this, just to understand how lucky we really are.

Taco Bell – 3.9
207 Broad Street Mall, RG1 7QH
0118 9597213

https://locations.tacobell.co.uk/reading/207-broad-street-mall.html

Pachangas, Henley

On January 15, 2016December 2, 2020 By ediblereadingIn Reviews6 Comments

There are times when I think I’ve almost got the hang of this reviewing thing. In particular I think I’ve got to the stage where I have a reasonably good idea, from looking at a menu, of whether a restaurant is going to be good. Pachangas, a Mexican restaurant in Henley, scored so well on that front that I’d been looking forward to visiting it for some time. The menu made all the right noises: Oaxaca cheese, grilled cactus, slow-cooked pork marinated with chili, orange and tequila, sweet spicy mole (the chocolate and chilli sauce, not the short-sighted animal from Wind In The Willows). So different from Maracas in Reading, where the menu doesn’t really convince me that the owners have had a Damascene conversion from cooking Italian to Mexican food.

I was so excited about going that not even a miserable day in January put me off my trip to Henley. Besides, I reasoned, even if it turned out to be a disappointment there were always consolations – the gorgeous chocolate in Gorvett and Stone for one, the delights of Machin’s (ostensibly a butcher but also selling fantastic cheese, smoked fish, terrific jamon iberico and countless other wonders – if only Reading had somewhere like this) for another. But mainly I was going for Pachangas: I re-read the menu on the bus, feeling like I was about to take a little gastronomic holiday.

Stepping out of the rain, half-mist, half-drizzle (is “mizzle” a word?) and into the restaurant I immediately felt like I’d made an excellent choice. This restaurant used to be the site of a pub called the Beer Tree which had Kozel on draft and a bewildering array of Belgian beers in the fridge; I used to love it back then but it was a bit crude and functional inside. Pachangas was a lot more inviting, all bright-coloured walls and cheery music. I got a warm welcome and was shown to a nice table: on my left I had a view of the rest of the dining room and on my right I could see the grey street outside, the rain intensifying. It felt like I might have been in the only sunshiny part of Henley that day.

The menu presented a couple of challenges. One was not hitting the cocktails in a big way – a wide range were available, not to mention numerous tequilas and several Mexican beers, along with something rather frightening called a michelada which seems to be a mixture of beer, lime juice and hot sauce (another time, perhaps). The other one, as I said, was narrowing it down when nearly everything looked worth a punt. Even the burger – in a tortilla wrap rather than a bun – appealed, bringing back happy memories of sadly departed Oracle restaurant Santa Fe (the unforgettable, dimly-remembered evenings I’ve had there!). The other thing that struck me about the menu was just how much of it was available gluten free – well worth knowing if you’re eating out with someone who doesn’t eat gluten.

After all the horse trading was complete, the orders had been placed and the wine was ordered we sat back in anticipation. I had high hopes, which if anything were justified by a little freebie to start with – two little gluten free rolls, still warm and filled with rich, elastic cheese. Just beautiful. But then, I smugly told myself, I knew it would be good because I knew a good menu when I saw it.

The first of the starters was further corroborative evidence. Calamares picantes were dusted with flour rather than battered and apparently shallow rather than deep fried and came sprinkled with chilli, coriander and beautifully whiffy slivers of fried garlic. The squid was among the best I can remember – so tender, free from any bounce or twang and clearly very fresh indeed. It was so good that I didn’t really mind that the coating didn’t entirely stick to it. All it meant was that at the end I had loads of little pieces of it to eat, fun-sized explosions of chilli, garlic and (I think) lime. Funny how sometimes, like the powder at the bottom of a packet of dry roasted peanuts, or the vinegary shards left when you’ve nearly finished your Chipsticks, the best bit comes at the last. There was also some kind of spiced dip like a mayonnaise, not mentioned on the menu, which didn’t add much and probably wasn’t really needed. I left most of it, but I didn’t feel like I’d missed out.

The other starter was where the problems began; the tamal pachangas were described as “handmade corn masa parcels filled with spiced pork and steamed in plantain leaf served with mole negro and fried plantain” which sounded delicious. Sadly the corn parcel (singular) was quite cakelike – thick, sweet and rather claggy. The pork inside wasn’t particularly spicy but then there was so little of it that it struggled to overcome the exterior. The mole sauce was also sweet but it did have a kick of chilli so that it wasn’t completely dull. The best bit, by far, was the fried plantain which came on the side, a bit like eating banana fritter without the batter – sweet and a little bit naughty – and it was really lovely with the mole sauce. But even so, the whole plate felt like I had ordered dessert by mistake, and not a terribly good dessert at that.

The starters had been so Jekyll and Hyde that I wondered quite what the mains would be like. I’d had my eye on the fish tacos since I first looked at the menu and when they turned up they seriously looked the part – three tacos, piled high, served in some kind of zigzag contraption intended to make them easier to eat. And you couldn’t argue with the volume – two big strips of fish in each one, a heap of spiced mayonnaise on top and some salad and guacamole underneath. The problem was that they were so very bland: the fish was described on the menu as halibut tempura and I can’t give the menu the benefit of the doubt without criticising the kitchen because they felt like standard goujons of an unremarkable white fish to me. The spiced mayonnaise, which might have been the same one that came with the squid, was not particularly spiced. If anything it felt like Thousand Island Dressing’s zany friend, the one who’s never invited to parties. It came with a relatively pleasant bowl of rice – I’m not sure why as there was nothing to eat the rice with – and didn’t come with black beans, despite the promise of the menu. The whole thing was piping hot and difficult to eat: nothing wrong with that when a dish is delicious and you want to devour every last mouthful, but when it’s all a bit blah it soon becomes a chore. The thing that disappointed me most, though, was how thoroughly this dish punctured my expectations.

Then came the enchilada mole poblano. I was expecting to see two fat corn tortillas, filled with chicken and sauce and, most importantly, flavour. After all, that’s what the menu led me to expect. What arrived instead was the Mexican version of a chicken and cheese toasted sandwich; rather than two big fat cylinders I got three sad, flat little tortillas with shredded chicken and melted cheese inside and a swoosh of mole across the top. That was it. No flavour or spice in the chicken at all. This time round even the mole – a complex, intense mix of seventeen ingredients according to the menu – didn’t seem to have any chilli in it, let alone anything else other than chocolate. The tortillas, sadly, were just boring – sub-Old El Paso, in fact. It came with more of the rice (which tasted mostly of garlic) and refried beans (which tasted mostly of mashed bean). My guest was a member of the Anti-Coriander Brigade – I hear there are more of them than you might think – so had asked them to leave it out, but I couldn’t help wondering if they’d left everything out just to be safe. Including the flavour.

I did like the sweet potato fries (“Pachanga fries”) we ordered as a side: sweet potato can be a tricky vegetable, but they’d managed to get the fries perfectly crispy. But let’s face it, if the fries are the high point you’ve either had amazing fries or a pretty iffy meal, and these fries weren’t amazing.

We had a glass of red wine each. The Chilean merlot was nicely smooth and smoky and the Mexican syrah – Mexican wine does exist, believe it or not – was drinkable but unremarkable. Both were about a fiver a glass (in hindsight, maybe I should have had a “Bloody Pirate”, a Bloody Mary made with rum rather than vodka, instead). The best bit of the experience was undoubtedly the service which was lovely throughout: both the waiters that looked after us were friendly, knowledgeable and checked up on us just often enough without it feeling over the top. I’m no expert but their accents sounded South American at least and very possibly Mexican which gave me confidence (the second best bit of the experience, incidentally, was that you have to go through a saloon door to get to the loo – what’s not to like about that?)

I nearly gave Pachangas a chance to redeem itself through dessert (I had my eye on the churros) but a combination of fullness and disappointment made me rule it out. The total bill for two courses and a glass of wine each was fifty-nine pounds, excluding service.

Something magical has happened several times while writing Edible Reading where I’ve gone to an unprepossessing restaurant with no real expectations and gone away thoroughly delighted and surprised. Pachangas is a rare example of the opposite phenomenon – and I suppose it had to happen eventually – where everything looks good on paper but it just didn’t come together. The food didn’t quite live up to the menu: sometimes literally, in that what you ordered and what you got weren’t quite the same thing. But more generally the menu made wonderful promises about flavour which the kitchen just didn’t keep. Whether they’re playing it safe because they’re in Henley, or whether they just have a gift for writing which isn’t matched by their cooking I don’t know. Either way, it’s a salutary lesson for me at the start of the year that I’m not quite as good a judge of menus as I thought I was. But after all, if you could tell how good a restaurant was just by looking at the menu, who’d need restaurant reviews?

Pachangas – 6.6
30 Duke Street, Henley-on-Thames, RG9 1UP
01491 413000

http://www.pachangas.co.uk/

Mission Burrito

On March 21, 2014December 2, 2020 By ediblereadingIn Reviews1 Comment

Sometimes you just don’t want a sit down three course meal (this even happens to me – believe it or not). Sometimes you’re off to the cinema or out down the pub and you just want something quick, easy and tasty. And for years, in central Reading, your only real choice was who made your burger and whether it was chicken or beef – three McDonalds, three Burger Kings and a KFC are testimony to that. That all changed when Mission opened on the Oracle Riverside and gave diners another option which wasn’t griddled or fried and didn’t come with fries: the brave new world of burritos.

Mission is a mini-chain that started in Oxford and has slowly expanded – first to Reading and then further west to Cardiff via Bath and Bristol (someone there must really like the M4). It always makes me proud, as a Reading resident, when places decide to expand to Reading first; back in the days when Bill’s was new it felt exciting and cool that they opened here. But Bill’s is a big chain pretending to be a cuddly independent whereas Mission, for now at least, feels like the real deal, an independent that had a good idea, did well and has grown gradually and organically. But is it any good?

The plot that Mission has in the Oracle isn’t very big – it can be a bit of a squeeze to get a seat and the queue sometimes stretches out the door (a promising sign in itself) but it turns out Sunday afternoons are fairly quiet so I got there and had no trouble getting served or finding a seat. The room is pretty unremarkable – space along one side to queue until you’re up at the counter, and plain dark wood tables with long benches. Get in, get your food, eat your food and go. And that’s fine: I never understood when McDonald’s started introducing what looked like Arne Jacobsen chairs. Who eats a burger in one of those? (Not Arne Jacobsen, that’s for sure.)

Ordering involves all manner of choices. There are three types of dish – burritos, fajitas (which are like burritos but with vegetables instead of rice) or tacos, which are three soft flour tortillas rather than the rigid corn shells so beloved by Old El Paso (and so impossible to eat). There are then three types of filling – beef, chicken or pork. Or if you fancy paying through the nose for a dish with no meat, or are vegetarian and therefore have no choice, there’s vegetables. Then you pick your extras – guacamole or cheese (which cost extra) or pico de gallo and sour cream (which don’t). Finally, just to crank up the number of different types of combinations, you pick from one of three different sauces with varying degrees of heat. The possibilities, as Eddie Izzard used to say on that TV advert about recycling, are endless.

I make it sound really complex but it really isn’t too bad and the staff behind the counter, running a factory line all doing different parts of the process, are very friendly and efficient and in next to no time I was at my table tucking into my choice.

The burritos are big – a twelve inch tortilla liberally stuffed with rice, pinto beans (which had been “cooked in bacon” according to the staff, although I’m not sure what that entails), guacamole and the slow cooked beef. Rolled up and served in foil, it wasn’t possible to eat tidily unless you kept most of the foil in place. It’s not a delicate dainty meal but it wasn’t half bad: I loved the beef, rich and cooked until it had no fight left in it, and the beans, although not really tasting of bacon per se, were smoky and tasty. The guacamole was a little more disappointing – huge chunks of avocado, too coarse if anything, not distributed evenly throughout the burrito. The chipotle sauce didn’t come through at all, leaving me wondering if I’d asked for the wrong one or if the staff just hadn’t glugged on enough. The cheese didn’t register. But I suppose these could be viewed as fussy quibbles about what was basically a big edible pillowcase stuffed with a lot of quite good things (they also do a smaller version, presumably for lunchtime and less ambitious eaters, and a larger version – presumably for Eric Pickles).

The tacos are three thinner six inch discs which are assembled but left open. I had two with chicken and one with pork – just to cover all the bases, you understand – topped with lettuce, sour cream, cheese and a smidge of chipotle salsa. These were also delicious, if almost impossible to eat – you end up trying to roll the edges together but end up with a big sloppy tube, dripping sauce from both ends. (Sounds lovely, doesn’t it: who doesn’t enjoy a big sloppy dripping tube?) The chicken was particularly good, cooked until it was falling apart and perfect with the note of heat from the chipotle sauce it had been roasted in. The cheese, again, was a bit lost in the mix so you could easily leave it out and save yourself the princely sum of thirty pence but the sour cream worked well, offsetting the heat from the salsa. The carnitas was less exciting than the chicken: drier and lacking in flavour with no hint of the thyme or orange zest it had apparently been cooked with.

Dotted around the tables were bottles of hot sauce (because some people really like not being able to feel their lips) and big piles of paper napkins (because some people really don’t like to be covered in sauce). I avoided the former, because I’m not that kind of person, and enthusiastically embraced the latter, for similar reasons. That said, I did add a little hot sauce to my last taco and very nice it was too, even if it did require the use of yet another paper napkin. If you are on the fastidious side this might not be for you but if you like getting stuck in and don’t mind reaching the end of a meal looking like you need to be hosed down Mission might be right up your alley.

Drinks options are, unsurprisingly, limited but the Modelo, in a bottle, was exactly as you’d expect. The frozen margarita was I think a better choice – zesty and zingy without the rough edge that tequila can sometimes have, and surprisingly refreshing after the richness of the food.

Dinner for two came to almost exactly twenty pounds and the burritos, fajitas and tacos come in at just under the six pound mark: I was in two minds about whether this was good value (and I still am) although I am pretty sure it represents iffy value for money if you’re a vegetarian. If a vegetarian has to endure a burrito restaurant the very least you can do is give the poor sods free cheese and guacamole, and even that seems a bit stingy.

On reflection, I liked Mission but maybe not as much as I should have done. The food is good, the value isn’t unreasonable, the service is very pleasant and they have a clear proposition. They’re exactly the kind of independent place Reading needs and they do what they do very well. But I was left with the feeling that if a friend said “let’s go to Mission before the cinema” I wouldn’t object, but I’d be unlikely to suggest going there myself. It’s funny how sometimes a place just doesn’t grab you: I guess, like the sauce in my burrito, I felt a little warmth, but not quite enough.

Mission Burrito – 6.7
15A The Riverside Level, The Oracle Centre, RG1 2AG
0118 9511999

http://missionburrito.co.uk/