Takeaway review: Biryani Boyzz

A couple of things happened last weekend that got me thinking about the cost of food, and the concept of value for money. 

The first was a visit to Nirvana Spa, where the menu had been ravaged by Storm Shrinkflation. “I’m sure last time I had the halloumi salad there was more halloumi on it” said Zoe, shortly before looking up her picture of the dish from a previous visit and finding that yes, you used to get three bits of chargrilled halloumi whereas now it’s just two. For nine pounds. I would have sympathised more, but I was too busy looking at a single, tiny tranche of pork and chicken terrine, also nine pounds, and thinking “where’s the rest?” My dish, which wasn’t billed as a salad, had more salad on it than Zoë’s, which was.

It’s one matter to reduce portion size and another to increase prices but it takes a rare kind of chutzpah to, as Nirvana has, do both at once. I’d ordered a pizza as a main course, which was nine inches at most and cost all of sixteen pounds: I couldn’t help but compare it to a lunch at Buon Appetito a couple of weeks before. Food is becoming more expensive, and it’s going to become more expensive still. That’s not necessarily a problem, but you at least want to feel that it’s great quality, even if it’s not good value. At Nirvana, it just felt like they were milking a captive audience.

The second experience, at the other end of the spectrum, was this week’s takeaway, from Biryani Boyzz (yes, not one but two Zs). It’s where Punjab Grill used to be, at the top of the Oxford Road before you reach Harput Kebab, and I think it was owned by the same people as Kobeda Palace, Palmyra and Da Village, although I’m not sure if it still is. Biryani seems to be one of Reading’s new trends, with Biryani Boyzz out west and Biryani Mama (which is owned by the same people as Crispy Dosa) just opened last week in the old Ask site on St Mary’s Butts.

Incidentally, because I’m going to be typing the word “Boyzz” numerous times during this review – with gritted teeth I might add – I want to say that I truly hope abusing the letter Z in this manner is a trend that doesn’t catch on. I know Biryani Boyzz is a stone’s throw from the equally woefully named Ladz Barbers, but I think they ought to learn lessons from history: restaurants with gimmicky Zs in their name rarely do well in Reading. When Chennai Dosa changed its name to Chennai Dosa Artisanz, it was the beginning of the end for them, and the coffee shop Artizan on St Mary’s Butts doesn’t seem to have ever opened. In my taxi back from Nirvana I spotted a place on the Wokingham Road called “Milano’z Pizza”: doesn’t the word pizza provide enough Zs already?

Rant over. I’d been tipped off to Biryani Boyzz by one of my readers, who said that it had excellent reviews on Google. So I went had a look, and although the reviews on Deliveroo were less glowing it piqued my interest enough to give it a try. Besides, their eponymous dish, the chicken biryani, was a startling four pounds ninety-nine. Could it really be any cop at that price?

Biryani Boyzz’s – I hated typing that combination of letters, just so you know – menu is a mixture of Indian, Pakistani and Afghan dishes. Chapli kebab is on there, as it would be at Kobeda Palace or Da Village, but you can also order Lahori chane, butter chicken if you want something more mainstream, or paya, a stew made with lamb trotters, if you’re the adventurous kind. 

The main thing that brings the menu together is its affordability. Nothing costs more than a tenner, most of it is far less than that and, of course, that biryani stands out at just under a fiver. I had to try that, so we ordered it along with a selection of starters, a couple of curries and some rice. The whole lot came to forty-five pounds, not including rider tip: not much money for quite a lot of food. 

Fancy a drama-free delivery paragraph? Of course you do. So here it is: I placed my order around twenty-five past seven, I was told it would be about an hour and in reality it was with me in forty-five minutes or so. And the driver took just over five minutes to reach me from the restaurant. There you go: drama-free delivery paragraph ends. It was all perfectly packed and piping hot, just to further reduce the element of drama: if only the situation in Ukraine could de-escalate as rapidly.

We’d chosen three things which broadly classed as starters, and they turned out to be a bit of a motley crew. Chapli kebab, which came in a brown paper bag shiny with grease, was a far cry from the very good ones I’ve had at Da Village or, back in the day, Afghan. It didn’t have that lean, meaty muscularity I’ve always enjoyed, and the texture was a little sodden and pappy, as if it had been padded out with something. There were bits of tomato speckled in it, but I wouldn’t be surprised if there was more. It cost three pounds: after placing the order I wish we’d added a second, but after finishing it I was glad we didn’t.

Chicken 65 was more like it, but I still came away from it liking but not loving the dish. My previous experience of the dish comes from its time on the menu at Clay’s, and I tried to put that rarefied version to the back of my mind while eating this. The flavour of it wasn’t bad, with a good whack of acrid heat but the chicken was in little pellets rather than bigger, more tender pieces and there was something slightly off-putting about that. 

I’d have liked it to feel drier and less glossy – and I know this dish isn’t big on vegetation but I couldn’t help thinking that if, say, Momo 2 Go did a version of this it would have had a flash of green from some curry leaves or some coriander, whereas this was a relentless tidal wave of day-glo terra cotta. We left some of it. “I’m not even sure it was chicken” was Zoë’s verdict: feel the burn.

The last of our starters was Afghan lamb chops, which weren’t bad but weren’t exciting either. Cooked through with no blush, these were old-school chops where you got a postage-stamp sized piece of meat that was largely redeemed by bathing it in raita. To put this in perspective, you got four small chops for seven pounds, so if it wasn’t great it at least wasn’t expensive: presumably at Nirvana Spa they’d have charged you fifteen pounds for that lot. Deliveroo claims this dish is “Popular”. But then so is the Caversham branch of Costa Coffee.

Did things improve with the main courses? Well, yes and no. The yes came in the unlikely form of the butter chicken: it’s not a dish I ever really order but Zoë requested it and it was better than I was expecting. The sauce had a good, smooth sweetness which made the rice more interesting even if, again, there was only limited evidence it had ever seen any vegetables, or even just some herbs. And again, the chicken was in small, homogeneous pieces and lacked the generosity I would associate with the likes of Royal Tandoori or House Of Flavours.

But every rose has its thorn, and the thorn in this case was the chilli paneer. I think maybe I was expecting a dry chilli paneer, like the one you’d get at Bhel Puri House, whereas this was very much soft unfried cubes of paneer in a chilli sauce which took no prisoners and didn’t fuck around. My friend James has an expression for things that people like me think are hot but which wouldn’t make him bat an eyelid: he calls them “white people hot”. There’s no disgrace in that, per se: James classes Gurt Wings’ buffalo sauce as white people hot, although he’s never passed judgment on “The Gurt Locker”, their hottest sauce. I must take him to Kungfu Kitchen some time.

But it’s safe to say that Biryani Boyzz’s chilli paneer isn’t white people hot. It’s just hot. And not one of those clever, layered heats that builds momentum and pace as you work your way through a meal. No, it’s just really hot. Hot as in it makes your eyeballs leak with what might be tears, could be sweat or might just be a disgusting cocktail of both. Hot as in it clears out every sinus in your face while reaming your Eustachian tubes for good measure. 

Zoë said she thought there must be something like lime pickle in it and initially I disagreed, because I rather like lime pickle, but on reflection I thought she might be on to something because lurking under the brooding heat was something that could have been sour citrus. What do I know? If I’d had another couple of forkfuls I might not have been able to taste anything until the following Tuesday. The odd thing is that, in a treat ‘em mean, keep ‘em keen sort of way I admired Biryani Boyzz for doing something so uncompromising. It wasn’t for me, but there might well be customers out there who would love it. Reading the last few paragraphs, you probably know whether or not you’re one of them.

I’ve saved that five pound biryani til last, just so that this review has a little twist in the tale. You know what? I quite liked it. The chicken was on the bone, which of course it’s meant to be – and although you didn’t get huge amounts of it and it needed a little persuasion to get off the bone it was perfectly nice and the rice had some flavour – more, and better balanced, than the other dishes I’d tried. Did I mention that it was five pounds? And here we return to what I was saying at the start: something either has to be good value or good quality. Nirvana was neither, and Biryani Boyzz was one of them, in places. If Nirvana’s pizza had been something like a tenner, I’d have been quietly pleased, but if Biryani Boyzz’s biryani had been a tenner I’d have been nonplussed.

But cheap food for cheap food’s sake isn’t the holy grail some people like to think it is. Even ignoring that witless Berkshire Live article about how you can’t buy lunch in town for a quid any more (as everybody should), there can be a prevailing view in publications like Vittles that each time you get a dirt cheap meal in a restaurant you’re somehow sticking it to the man and getting one over on capitalism. But food ought to cost money, staff ought to cost money and everything ought to go through the books and be above board. I always worry that when food is cheap what you’re actually doing is just enabling a slightly different, equally unpleasant, flavour of capitalism.

Anyway, rarely have I been gladder that my takeaway reviews don’t come with a rating. Biryani Boyzz’s food is okay, and interesting in places, but I really don’t know where I’d put it if I had to find a place for it on a scale. And I’m not sure I’d order from them again, because I’d either spend more somewhere like Banarasi Kitchen or pay roughly the same amount at Momo 2 Go for very different cuisine. But I may not be Biryani Boyzz’s target market, and there’s nothing wrong with that. They didn’t lose me at that first Z, they didn’t even necessarily lose me at the second, but they probably lost me somewhere after that.

Biryani Boyzz
109 Oxford Road, Reading, RG1 7UD
0118 9573337

Order via: Deliveroo, Uber Eats

Takeaway review: Momo 2 Go

Of all the groups of people who have settled in Reading and made it their home, you could easily make an argument that few have done more to improve Reading’s food culture than our Nepalese community. I’m not talking about Standard Tandoori – I’m sure it had its day, and I know some people (the Dalai Lama included) probably mourn its passing more than I do. But perhaps more significantly, our Nepalese community is very much responsible for Reading’s love affair with the humble momo.

The godfather of the momo scene, of course, is Sapana Home which has been installed on Queen Victoria Street for many, many years. It is a terrific, completely uncompromising place in that it serves what it serves and has no interest at all in adapting its menu to more Western tastes, but it’s always warm and welcoming to people outside the Nepalese community who want to eat there. 

And who wouldn’t fall in love with momo? They’re tiny pockets of joy, you get ten of them for not very much and they’re hugely versatile, whether you want to be virtuous and have them steamed, indulgent and have them seared and caramelised in a pan or Glaswegian and eat the bastards deep fried. You can have momo in sticky chilli sauce, momo bathing in tomato gravy or momo bobbing in soup. National cuisines have been built on less, and although I know that pierogi, ravioli and gyoza have their ardent fans, momo have my heart.

For a while Sapana Home largely had the market sewn up. Sure, there was a pretender all the way out in Caversham Park Village and another at the top of the Basingstoke Road, but for most people momo meant Sapana Home. And then along came Namaste Kitchen, a game-changing restaurant in Katesgrove operating out of the Hook And Tackle pub. Its momo were fantastic, but it also showed that there was so much more to Nepalese food, whether it was exemplary chow mein, chewy, savoury dried mutton, beautiful gizzards or bara, thick lentil pancakes studded with spicy chicken. I went once and fell in love: Reading had never had it so good.

As it turned out it was too good to last, and within a year Namaste Kitchen’s dream team had split up. One of the owners, the legendary Kamal, left the business and the chef went back to Nepal. Namaste Kitchen kept trading, but it bought a tandoor and shifted its menu towards more traditional fare, slightly away from the dishes that made it famous. Kamal set up a new place, Namaste Momo, on the outskirts of Woodley in partnership with a chef from the Royal Tandoori. And the momo there were great, but there was still a friction between the Nepalese and more traditional sections of the menu. Namaste Kitchen was the Beatles of the Reading restaurant scene, and after it split up none of the solo projects quite recaptured their genius.

Fast forward to 2022 and Kamal has now left Namaste Momo as well. He’s in the middle of fitting out his new restaurant, Kamal’s Kitchen, on the Caversham Road: appropriately enough it occupies half of the space that used to be Standard Tandoori, a nice way of passing on the torch. If Kamal’s Kitchen turns out to even half as good as Namaste Kitchen was in its heyday it will be a fabulous place to have dinner. But today’s review is about a total curveball, a new pretender to the momo throne that has come out of nowhere: Momo 2 Go, a little joint down on the Oxford Road.

Momo 2 Go first came to my attention late last year, but by the looks of it it actually started trading, on the down low, last spring. It’s in a small site just before Reading West Station, with pictures of the dishes Blu-Tacked to the window, and despite the name it does have a handful of tables for dining in. But I fired up its website (they handle deliveries themselves and don’t currently use Deliveroo or JustEat: good for them) on Saturday night and decided to order a takeaway for two to stave off the winter blues.

Here’s something I really liked about Momo 2 Go’s menu – it was compact. Many of Reading’s Nepalese restaurants give you a plethora of choices, not including the huge number of ways you can customise your momo experience, and the stripped down simplicity of Momo 2 Go’s offer was a real breath of fresh air. You can have your momo steamed, in chilli sauce, in a tomato gravy or “fired” (which I assume is a typo), but that’s it. You can order chow mein or fried rice, and there’s a smallish section of sides, but that’s your lot. The water is not muddied with a crossover into more conventional Indian food or street food, there are no samosas, or chaat, or dosa. You go elsewhere for that, the menu says, and you come here for your momo. I wish more restaurants appreciated the feeling of confidence this approach instills, but I’ve been saying that for years and I’m probably not done saying it yet.

This also meant that between us Zoë and I could order a hefty cross-section of the menu – five dishes in total which came to just shy of forty pounds. That included two pounds fifty in service and delivery charges, which gives you an idea of pricing. None of the dishes costs more than a tenner and the majority are around seven pounds. We ordered at twenty to seven and the website said we’d be waiting around forty-five minutes. And pretty much bang on the dot our delivery arrived, brought to our door in a Mini which I suspect might have been driven by one of the owners. The greeting was smiley and friendly, the delivery prompt and piping hot: it’s easy to forget that most of the time, all the middle men like Just Eat and Uber Eats do is cock things up, and allow you to track how badly they’re cocking things up in something tangentially related to real time.

Our first two dishes were variations on a theme: Momo 2 Go’s chow mein, one portion with pork and the other with sukuti, dried meat usually made from buffalo or lamb. The first thing to say about this is that I’ve had chow mein from a fair few Nepalese restaurants and it’s often as beige as beige can be. But Momo 2 Go’s was pleasingly speckled with colour and life – a flash of red chilli here, a verdant glimpse of shredded cabbage or spring onion there. 

It felt fresh and vibrant, and teamed up with their impressively decongestant chutney (again, a step up from the one you get at Sapana Home) it reminded me that I think I prefer Nepalese chow mein to its Chinese cousin. But the real MVP was the sukuti – dense, chewy nuggets of savoury joy that transformed every forkful they stowed away on. I just wish there had been a few more of them – which might say that the dish was slightly out of balance, or might just say that I was greedy. The true answer’s probably at the midpoint, and besides, the dish was only eight pounds.

“You always complain that I order better than you, but I think you win this time” said Zoë. Her chow mein had pork in it (because asking Zoë to order something other than pork is to engage in a futile battle against centuries of Irish forebears) and for what it’s worth I thought it was quite nice. But it wasn’t the sukuti: Momo 2 Go sells sukuti on its own, for nine pounds (ten if you want it with beaten rice and pickles) and next time I’ll have to order a separate portion of the stuff to relive that wonderful moment when I took my first bite and knew that I’d picked a winner.

Speaking of winners, we’d chosen chicken choila as a side and again, I’m not sure I had especially high hopes. I thought it would be nice enough – it’s spiced, grilled chicken after all – but I’ve never had a choila in a Nepalese restaurant that was a feature attraction in its own right. But this was. A tub full of beautiful pieces of chicken thigh, cooked just right, not bouncy but with enough firmness left, blackened and coated with a sticky fieriness that started to make your eyes water by the end. 

I really loved this dish, so much that I don’t know how I could avoid ordering it again, except maybe to try the pork next time. We raced through, almost wordless with delight, and both offered the other the final huge, succulent piece of chicken. “No, you have it” said Zoë and, realising that if I refused one more time she would totally eat it I gratefully accepted her offer. I don’t remember whether she said at the time that it was fucking good – I know it’s the kind of thing she would say, but I don’t want to invent a memory. But either way I’m saying it myself, right now.

I’ve saved the momo til last, and ironically they were the dishes with the most room for improvement. But even then, they were still really very good indeed. Let’s start with the lamb chilli momo, which were the most problematic. Which is a pity, because all the elements were present and correct, almost. The chilli sauce was an absolute beauty – a glossy, hot, sour and sweet doozy that clung to every single momo. Kamal once told me that the secret ingredient in the chilli sauce at Namaste Kitchen was Heinz tomato ketchup, and this reminded me of that but with more of a barbecue sauce note. And the filling, coarse minced lamb, was extremely good. 

But the problem was that because of the way the momo had been assembled, there just wasn’t enough of the filling. Most of the momo I’ve eaten tend to be crimped along one side into a half-moon, like a gyoza, which means that the filling gets to take up plenty of space in the middle. But these momo had the dough gathered at the top, like a little pouch. Nothing wrong with that, of itself, but it meant that the filling was largely taken up with a heavy, stodgy knot of dough that didn’t leave enough room for the lamb (it’s also the reason I’ve never quite taken to khinkali, the momo’s Georgian cousin). Even so, what lamb there was and what dough there was, speared onto a crunchy piece of onion and taken for a swim in that sauce made for a very agreeable mouthful. 

The chicken fried (or fired, according to the menu) momo were also very good but not quite on the money. These were crimped the same way but the act of frying had formed little chimneys. I suspect they were deep fried rather than pan-seared, because Momo 2 Go doesn’t offer kothey momo, and the overall effect was ever so slightly tough. And again, if I wanted a little more filling it’s partly down to gluttony but also recognition that it was so good, singing as it did with fragrance and what felt like a hint of lemon grass. And again, even if they were a little knife-resistant and a little light on the chicken, they were still fairly stellar when dipped in the chutney.

Around this time last year I reviewed Banarasi Kitchen, in one of my first ever takeaway reviews. It really helped to discover somewhere brilliant, unassuming and under the radar early in the year, to remind me why I do this and reiterate that for every bland, disappointing meal and bandwagon-jumper there’s still the potential for somewhere to come out of nowhere and pleasantly surprise you. 

I don’t know if the glass is half full or half empty, and I do know – in the immortal words of Dolly Parton – that if you want the rainbow you’ve got to put up with the rain. But to fend off the occasional disillusionment I do need to feel, especially after a run including Zero Degrees, Zyka and 7Bone, that the next ThaiGrr! might be just round the corner. And that’s why I’m so delighted to have discovered Momo 2 Go this week – another modest but quietly accomplished place that gets so much right. I admire them for the concision of their menu and for sticking to their guns, and I could see plenty of little touches in what I ordered that tell me they care about their food. 

It’s ironic that the momo were possibly the weakest thing I had, but they were still pretty good and within touching distance of greatness. I can’t imagine it will be long before I order from them again, and I know I’ll face that agonising dilemma of choosing between the things I know I loved, and the unknowns I might like even better. There are far worse decisions to have on a night when you’re giving yourself a night off from doing the cooking. Try it, you’ll see.

Momo 2 Go
172 Oxford Road, Reading, RG1 7PL
0118 9586666

https://momo2go.co.uk
Order via: Restaurant website only

Restaurant review: Zero Degrees

There is a parallel universe in which this week’s review is of ThaiGrrr!, the Thai place in Queens Walk whose takeaway I so enjoyed earlier in the year. I’d had a tip-off that the place was almost deserted early in the evening, and so I fully intended to pay it a visit and write it up properly. I’d like to live in that parallel universe. But in that parallel universe I didn’t walk into it and think “what in Christ’s name is that smell?” 

And it wasn’t just me – Zoë looked at me and said “this place smells like our old cat’s litter tray”. We waited a minute and the stench – no other word would do – did not abate. And it didn’t feel like an odour to which one could, or would want to, acclimatise. I bumped into the person who’d suggested ThaiGrr! the following day at Blue Collar and told him of our experience. “That’s such a shame, it’s never smelled like that when I’ve gone there” he said. Maybe they were having problems with their drains: I imagine at some point I’ll go back and give it another try. A couple of tables were occupied, possibly by people who hadn’t yet realised that they had Covid.

There’s another parallel universe where, having passed on ThaiGrrr!, we walked home and ordered a takeaway for me to review this week. I’d rather like to live in that parallel universe too, but I’m afraid on the way back we walked past Zero Degrees and Zoë, not unreasonably, said “that place has been on your list to re-review for some time”. And looking in the window it was practically deserted. That made it a safe place to review but, with hindsight, I should have taken the hint; when a restaurant that’s been trading for nearly fifteen years is dead on a school night, there’s probably a reason for that.

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Café review: Monty’s Café

At the end of our lunch at Monty’s Café, the owner came over to our table with a little plate for my friend Jerry and me. It had a little macaroon and a baklava on it, a neat touch. So I asked him how long they’d been open, and he said that it was just about two years. And, as so often lately, I thought about what a gruelling two years that must have been for him. I thought that the summer of 2019 would have seemed so full of hope, because the beginning of things is always exciting. And the following winter might have been challenging, as winters often are, but then suddenly, as spring was almost around the corner the bombshell dropped that nothing would be normal again for a very long time. 

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Takeaway review: Shake Shack

Well hello there! Welcome to this week’s review, where I go back to trying takeaways and search desperately for interesting things to say about Shake Shack.

I know my reviews never start this way. You’ve read enough of them by now, I imagine, to know the structure. I start with a preamble that puts things in context, talks about the place I’m reviewing this week and why I chose it. Is the new joint that’s opened the biggest and best? Why doesn’t anywhere in Reading do good food of this or that cuisine? Is the place I visited a few years ago still any cop? You get the idea.

Then I run you through the menu, and how prices range from bla to bla. If we’re in a restaurant, I’ll tell you what the room (or my table outside) is like, and if it’s a takeaway I tell you what I made of the delivery experience. Then I get out my Big Food Thesaurus, because every restaurant reviewer’s got one, and describe the dishes – spoiler alert, if it’s a takeaway it’s often not quite hot enough – trying to avoid wanky words like “bosky” or ones, like “unctuous”, that people bandy around without understanding what they really mean.

I also throw in some choice remarks from whoever’s eating with me that week. Because the more of somebody in the review who isn’t me the better, am I right? Usually that’s my partner Zoë, who’s much more quotable than I am. But Zoë is joining me for fewer reviews at the moment, because we’re going to a wedding in a couple of weeks and she wants to wear an outfit that, in her own words, “doesn’t come with guy ropes”. So other times a friend of mine comes along, and I might also spend some time describing them; these reviews don’t clock up their massive word count by themselves, you know. 

Anyway, then I tell you what the service was like, how much it costs and whether it was good value, and finally I inelegantly loop back to the preamble and tie it all together with a pretty bow. That’s the formula, and you’ve all flown with me often enough to know that perfectly well. Thanks for choosing my blog today: the emergency exits are here, here and here, and I hope you have a very pleasant onward journey.

My reason for opening the figurative kimono this week is that my takeaway from Shake Shack was so nothingy that it was a challenge to hold all the details in mind, like trying to recall a dream days after you wake up from it. At least with some dreams you actively want to remember them – winning the lottery for instance, being on holiday, or having it off with your favourite film star – but I doubt most people would long to dream about Shake Shack. I think I can understand why some “proper” restaurant reviewers spend the first half of their reviews talking about something that has nothing to do with the restaurant: they’re probably just bored.

Sorry, I should at least tell you something about Shake Shack first. It’s an American chain – yes, another one – that started life twenty years ago as a solitary hot dog stand in New York’s Madison Square Park. Restaurants like to make much of where they’ve come from when their back story is like this, possibly so you won’t pay quite so much attention to where they are now. 

And where Shake Shack is now is a big chain with two hundred and fifty locations worldwide, including ten in the U.K., the majority of them in London. They opened in the U.K. the same week as Five Guys, although Five Guys has spread further and faster, possibly because it’s backed by Charles Dunstone, the billionaire co-founder of Carphone Warehouse. That might explain why Five Guys has been ensconced in Reading for eight years, whereas customers only got to try their rival from late last year, when Shake Shack teamed up with Deliveroo Editions to start selling to the people of Reading from that dark kitchen near Phantom Brewery.

I ordered from them this week out of pure curiosity: just as with Rosa’s Thai, the other London import on Deliveroo Editions, I wanted to see what the fuss was all about. I can be as meh about burgers as the next person, quite possibly more so, but I always got the impression Shake Shack was more highly rated among burger anoraks than Five Guys, the Burger King to Five Guys’ McDonalds (although the burger chain people really want to see come to these shores is the elusive, much-fêted In-N-Out Burger). So I fired up Deliveroo on my phone on Sunday night to see if they offered something that the likes of 7Bone, Honest and Gourmet Burger Kitchen – now available on Deliveroo, surreally, from the kitchen of our local Carluccio’s – didn’t. 

If they did it wasn’t immediately apparent from the menu, which was streamlined and straightforward. You can have a burger, a cheeseburger or a “SmokeShack” burger (with smoked cheese and bacon) either as a single or a double. Their vegetarian option – there’s nothing at all for vegans here – was a fried portobello mushroom stuffed with cheese.  Double burgers come in at around nine pounds and you have to buy fries separately, which pegs the price pretty much at the same level as Five Guys, Honest and 7Bone.

They also did a chicken burger and nuggets, a “flat-top hot dog” (which looked genuinely unpleasant in the photo) and a limited edition selection of Korean-influenced dishes making liberal use of gochujang. Most of the chicken dishes on the menu were described as “chick’n” which did make me wonder if it was in fact, technically, chicken. A bit of research reassured me, but it still seemed like a weird, unnecessary turn of phrase. Anyway, we ordered a couple of burgers, a couple of portions of fries and some nuggets and the whole thing came to forty pounds, not including rider tip.

As is so often the way, everything happened either a little too quickly or not quite quickly enough. Our order was on its way literally twelve minutes after we ordered, and it got to the house in close to ten minutes. It was on the lukewarm side, but I don’t know if that was down to the rider or the packaging. Shake Shack proudly proclaims that all the paper used in their boxes is from sustainable forests: that may be true but it was pretty thin and didn’t look like it offered much in the way of insulation.

Zoë had picked the chicken burger – partly, it turns out, because she was a bit of an expert in this field. It looked pretty decent – a thick fillet with a crunchy coating and meat whiter than American teeth. She’d left the pickles out, owing to her long-standing aversion to vinegar, and replaced them with long crisp slices of raw onion, as a heathen would do. But she seemed to enjoy it, although she thought it needed to be hotter.

“It’s not bad. I’d compare it to the McChicken Sandwich – I used to eat that back in the day, and very good it was too. Then they they replaced it with something called the Chicken Legend in a ‘ciabatta roll’” – she conveyed the inverted commas through the power of disdain alone – “and that was rubbish. It’s dry as fuck, too much roll. It comes with a ‘cool’ mayo and I don’t like the taste of it. Now you have to have a chicken mayo sandwich from the Saver menu.”

“Don’t you have a mini fillet from KFC instead?”

“Not from the one on Broad Street” she said. I wondered if she was referring to the infamous rat incident from a few years back and then I remembered: she knew numerous people who had fallen ill shortly after eating there.

“Do you remember the McChicken Premiere? That one came in fake focaccia bread, and the advert had Dani Behr, dead behind the eyes, desperately pretending to sound excited about a chicken burger.”

“Never heard of it.”

I think Zoë ordered better than I did. I’d chosen the SmokeStack Double, the most expensive burger on their menu, a double patty with cheese, bacon and chopped cherry peppers. The way it had been packaged – part-wrapped but left open – might have been visually appealing, but it meant it was colder than it needed to be, and most of the cherry peppers stayed stuck to the paper when I picked the burger up. The remainder hung around, adding a sweet crunch that jarred with everything else.

Again, if it had been hot it might have been nicer, but I didn’t feel any real difference in quality between this and Burger King, let alone Shake Shack’s more direct competitors. The bacon was nice, the patties were reasonable – cooked well done, even though I hadn’t ticked the box to request that – but I struggled to think of a burger I’d had in Reading that left me as ambivalent as this. 7Bone may be a grease overload, but at least it tastes of something. Honest’s burgers are probably the benchmark. Reading’s street food options, whether it’s Boigers or the sadly-dormant Meat Juice, beat Shake Shack hands down day in, day out. And I couldn’t help but think of plucky little Smash N Grab, out on Cemetery Junction, infinitely more deserving of my money than this, even if their fries need work.

Shake Shack’s fries, by the way, are crinkle cut – that’s their shtick – and they weren’t bad, if a tad lukewarm. They were at least well salted, and I’ve always suspected that crinkle cut chips are just inherently better. Zoe had gone for the gochujang ones, which merely meant that they gave you little plastic pots of bacon and spring onions to sprinkle on top and a tub of gochujang mayo to dip it in. I’m not sure much sustainable paper was involved in all those tubs, and I’m also not sure it was worth the additional one pound fifty. “It’s real bacon though” said Zoë, her expectations low enough by this stage that this came as a pleasant surprise.

Finally, we’d gone for some of the gochujang “chick’n” bites. The menu said that these came with gochujang glaze and another tub of that mayo. I expected from that description that they would indeed be glazed, but actually they were coated and topped with a meagre drizzle of gochujang sauce which only covered three of the ten nuggets. The taste was actually quite pleasant: there’s a wonderful, deep, savoury note to gochujang, with a slight hint of fermentation and funk. But the texture was woeful, the coating soggy and pappy underneath, no crunch to be seen. The whole thing was so woolly and unmemorable that we left a fair few of them, including one weird mutant ubernugget that was as big as three normal ones. Imagine fried chicken you don’t feel like finishing. That used to be a lot more difficult for me to do before I ordered from Shake Shack. 

I found myself thinking of Honest’s recent Thai chicken special, fried chicken thigh honking with fish sauce and a honey sriracha glaze, topped with Thai slaw, ranch dressing and cheese. It’s one of the best things they’ve ever done, and one of the finest burgers I’ve had. I loved it so much I ate it twice – at the start of the month, outside, on Market Square, and again at the end, at home, after trekking into town to click and collect on the final day of the month, because I wanted to eat it one more time before they discontinued it. Compared to that, Shake Shack wasn’t even a parody. It was a travesty.

When I first finished my takeaway from Shake Shack I think I might have been in a salt and additive-induced coma. “It wasn’t that bad” I thought to myself, “except that it wasn’t hot enough. But if you lived north of the river, and they were close to you, it might be worth a delivery.” But now I now think that was the gochujang talking. Because really, Shake Shack feels like a boring, bland way of parting a gastronomic fool and their money. 

So if you live in Caversham, and I know legions of my readers do, don’t order from Shake Shack. Get your burger from the Last Crumb instead. If you’re out east, give Smash N Grab a go. If you’re in town on the right lunchtime, head for Blue Collar. And if you’re near the town centre, go to Bluegrass, or 7Bone, or Honest, or the Lyndhurst, or King’s Grill. Go to Burger King, for that matter. Go literally anywhere else, so that one day Shake Shack’s marketing people and the experts at Deliveroo Editions realise that a town with a vibrant food culture won’t be fobbed off with some mediocre pap just because it has a few restaurants up in London. That kind of bollocks might work in Basingstoke or Bracknell, but it simply won’t wash here.

I’ll leave the last word to Zoë, who summed it up neatly as she ruefully tackled one of those stodgy nuggets. 

“You’d be better off going to Gurt Wings, where you could get three massive strips and a fuckload of tater tots for the same money. That’s the thing, isn’t it? Indies do it better.”

They do. They nearly always do.

Shake Shack

https://deliveroo.co.uk/menu/reading/reading-editions/shake-shack-editions-rea
Order via: Deliveroo only