MumMum closed in June 2019. I’ve left the review up for posterity.

One of my biggest regrets in Reading’s restaurant scene is a little place you probably never visited called Cappuccina Cafe. It was on West Street, looking out over an especially grotty 99p shop, it was a fusion of Vietnamese and Portuguese food, and it did the most wonderful bánh mì (the Vietnamese sandwich, served in a baguette, which bears the hallmarks of Vietnam’s French colonial past: an early example of fusion food, you could say). I reviewed it in May 2014 and – and this may be a record – it closed a month later. I never got to go back, but one of my friends loved the bánh mì so much she developed a several times a week habit before it turned into yet another nail bar.

It was part of a general saga of decline on West Street. First Fopp shut – I still miss that place – then Cappuccina Cafe, then Vicar’s closed after over 100 years of purveying meat to the people of Reading and finally Primark decamped to the old BHS store. It’s part of a general trend which leaves that end of Broad Street looking increasingly grotty, and possibly also explains why Artigiano decided to divest themselves of their branch, deep in the heart of no man’s land: it’s Broad Street Bar & Kitchen (for) now. That area desperately needs some love and imagination, two qualities our council seemingly lacks the ability to provide, foster or inspire.

Fast forward four and a half years, and finally another restaurant has appeared in Reading looking to fill that bánh mì shaped gap in the market. Literally in the market, as it turns out, because MumMum opened on Market Place in October, where the ill-fated Happy Pretzel used to be, just down from the post office. I was tipped off about it not long after it opened and I’d been watching with some interest, waiting for a month to pass so I could check it out on duty. It’s actually a surprisingly tricky place to visit for lunch, because it isn’t open at weekends, but I had a Monday off after coming back from holiday so I stopped in to check it out with Zoë, my partner in crime and regular dining companion.

From the outside, MumMum was all windows (with a laminated menu – but no opening hours – blu-tacked to them) but going in I was surprised by what a nice space it was. It was clean and neutral without looking basic: pleasant, plain low tables and higher tables with stools where you could perch and look out of the window. Far more seating, in fact, than I expected and without ever feeling cramped. You could look through into the kitchen, although some of the preparation took place at the counter: while we were there I saw one of the staff carefully, skilfully assembling summer rolls with tofu.

MumMum only really does three things – bánh mì, pho (the Vietnamese equivalent of ramen – meat and noodles in a rich broth), and summer rolls, which are like spring rolls but served cold and wrapped in rice paper rather than pastry. You are carefully walked through the process of ordering. There’s a cabinet on the left where you pick up your tub of pho (small or large, chicken or beef) and/or your summer rolls (pork, prawn or tofu). You pay at the counter, which is also where your bánh mì are prepared and where they add the broth and herbs to your pho, sort of like an uptown Pot Noodle. The signs and barriers turn this into a neat little queuing system, although they then brought everything to our table which felt more like a traditional restaurant experience.

The pricing is a bit more confusing, mainly because there are a range of meal deals and, if I recall, the prices on the menu behind the counter didn’t quite match the ones on the menu in the window. With a meal deal you get either a bánh mì or a small pho with a drink (although not apple juice, apparently) and a single summer roll (they usually come as pair). This does save you a little money, although the bánh mì meal deal is more expensive than the pho meal deal. The former is six pounds, the latter six pounds fifty (or six pounds eighty, according to the menu outside).

In reality they charged me twelve pounds for two meals, and they then knocked a quid off because I agreed to take a loyalty card, which was slightly random because I didn’t need to give any personal details and how the card worked wasn’t at all clear. By the time you go, if you do, the prices may well be different again, so good luck working out how much everything is meant to cost. In the meantime, allow me to apologise for possibly two of the most tedious paragraphs ever to feature in an ER review, and let’s get on to talking about the food.

Zoë took one for the team and ordered the pho – I hadn’t been wowed by my previous encounter with this dish, so I was happy to leave her to it. It did look very clean and virtuous, and everything was done well, so little shreds of chicken, noodles, vegetables and plenty of coriander were all present and correct. In pho much is often made of the quality of the broth, just how long they’ve laboured over it and the depth of flavour they manage to get in to it. I tried enough of Zoë’s pho to think that either they’d fallen short or pho just wasn’t for me (most likely the latter).

“I love the coriander”, Zoë said at the end, “but it didn’t have quite enough flavour.”

I did point out the unused bottles of sriracha, fish sauce and indeed MumMum’s very own home-made garlic and chilli vinegar at this point, only to receive a nonchalant shrug. But I could hardly make much of it, because when I’d had a similar dish at Pho earlier in the year I had done exactly the same thing. Unlike Pho, MumMum didn’t give you extra mint and coriander and goodies to stick in there to taste. I understand why: MumMum is very much more no-frills, and the packaging is more geared to the takeaway crowd, but the overall effect was just a little too understated.

The bánh mì was more like it, although still not quite there. There was chicken, plenty of it in fact, and although it wasn’t fresh off the grill and straight into the baguette it was still piping hot and reasonably tasty. There was plenty of what I think was shredded pickled carrot and daikon, which lent cleanness, bite and crunch. The excessively thick discs of cucumber all down one side I could have done without, but that might be more to do with me and my feelings about cucumber. And there was a little coriander and mint, although really just enough to make me wish there was more. It needed more full stop, and I could see plenty of ways that could have been done, whether by adding more zing and lime, a lot more coriander and mint, some peanuts or – the traditional element of a bánh mì, this – some pâté. It was a few steps above an entry-level hot chicken sandwich, but that was all. I wasn’t sure whether this was marketed at normal lunchtime shoppers or fans of Vietnamese food, but whoever it was aimed it wasn’t quite on the money.

What it really needed, I decided, was the satay sauce which came with the summer rolls. These were quite remarkable and easily the highlight of the visit; I’ve had summer rolls before and never quite got it, but these were properly delicious. It’s very hard not to keep trotting out the same adjectives to describe Vietnamese food: fresh, clean, delicate, blah blah blah. Believe me, I know that. But they seem so appropriate in this case, and in any event I’d rather not embarrass us all by dashing off to the thesaurus.

In some ways, the summer rolls should have been no more successful than the bánh mì or the pho, but that combination of crunch and subtlety worked here when it didn’t quite elsewhere. The prawn summer roll, Zoë’s choice had three prawns along one edge, my pork summer roll had a slice of roast pork rolled along the outside. In both cases it was a weird experience to take off the clingfilm and then see an equally transparent layer you could actually eat in the form of the rice paper. But the real winner was the satay – properly deep and rich with a beautifully simmering heat. A small quibble is that the little plastic tub it came in was far too small to allow proper dipping. A bigger quibble is that I just would have liked more satay sauce in general. And of course, the main quibble was that my bánh mì hadn’t come slathered in the stuff. Oh well, maybe next time I’ll just ask for a couple of tubs on the side.

“That’s the hit of the whole fruit” said Zoë, devouring hers, and I couldn’t disagree. They’re four pounds for two, and I could well imagine foregoing the bánh mì next time and just having a couple of the summer rolls instead. But, on the other hand, there was a fried egg bánh mì which also sounded intriguing. And that, in a way, is rather a telling thing about my visit to MumMum – you could argue that it was only a partial success, you could say it was still more unrealised potential than actual accomplishment, but I had still already mapped out what I’d eat on my next two visits.

Service was good, prompt and kind although it had a strangely downcast quality to it. We were handed a slip with a code we could use to enter a TripAdvisor review (and details of their website which, the last time I tried it, didn’t work). The chap who brought our food over was lovely and friendly. But, as we were leaving, I asked the other lady serving how things had gone in their first month.

“It’s not that good” she said.

There was just enough of a pause for me to worry, and then she went on.

“But it’s not that bad either.”

My heart went out to her for being so honest, and I left the restaurant in crusading mode all fired up to write a glowing review which would get people flocking (who am I trying to kid? Trickling) to MumMum. But after a period of reflection, I think it’s right to strike a different tone. MumMum is a refreshing option for the town centre; they have a lovely, well laid-out space in a decent location and they offer something you can’t get elsewhere in town. They are starting to do a superb job of drawing attention to themselves on Instagram (I was recently mesmerised by an Instagram story showing exactly how they make a summer roll – well worth two for four quid, I reckon).

All that is to their credit, but the realities of their situation are still challenging. Good as a location on Market Square is, it also means that two days of every week diners have to walk right past a thriving food market to eat there. On most Wednesdays, unless the weather was truly dismal, I’d struggle to pass up the plethora of options at Blue Collar – especially the challoumi wrap from Leymoun – to eat at MumMum. Closing on Saturdays and Sundays makes it difficult to try their wares unless you work in town. Their prices are slightly confusing and not always as competitive as they could be. But most of all, I really think MumMum needs to be bolder and braver with flavour, or I worry that they’ll never get the audience they need to survive. Their food needs to sing rather than stammer, and I sense – to twist the metaphor out of shape – that they’re still clearing their throat. I really hope they make it: I’d rather not mourn the passing of a second Vietnamese cafe in Reading.

MumMum – 6.9
20 Market Place, RG1 2EG
0118 3274185

https://www.facebook.com/Simply.Vietnamese.Taste/