CAU closed in July 2018 because its owners Gaucho Group went into administration. I’ve left the review up for posterity.
I recently reached the stage where I was tempted to stop reviewing restaurants in the Oracle altogether. It’s never fitted with the ER ethos – full of chains like Bella Italia and Pizza Hut that are ten a penny all across the country. And it’s always felt pointless reviewing places like Wagamama and Yo! Sushi, because even though there’s a time and a place for them you probably already know what they’re like. The final straw was the closure of Tampopo and the announcement that TGI Friday would take its place (that’s when I began to wonder if the Oracle was actually run by Monty Burns). Still I guess they need the money, with plenty of shops consciously uncoupling from Brand Oracle and a fair few vacant lots, especially on the top floor.
So, what changed (I mean, you’ve read the title, you know what this review is about)? Well, CAU’s an interesting kettle of fish for a number of reasons. It’s not a chain just like everywhere else, for one: there are only a dozen across the country. Also, I was fascinated to see how they’d done it, because the restaurant has been created out of thin air, in an empty and unloved space on the side of the Oracle, the fast but shallow Holybrook the only redeeming feature in a rather forgotten spot. But the other reason is that since it opened, CAU has been busy. Really busy. And all the feedback I’ve seen said it was pretty decent. Had the Oracle got it right for once?
It’s an odd experience having dinner in a building which, a year ago, didn’t even exist. It’s a very neat use of a compact space, with two storeys and a modest terrace on the lower floor, prettied up with some landscaping and some kind of light installation on the opposite wall (I can see it would be a nice place to eat on a warm day). I sat on the top floor, in a long thin dining room with white corrugated iron walls and modernist lighting, all chrome spheres and swivel chairs. That compactness does show, though, in the space for diners: everything is just a little smaller than you’d want it to be (I wouldn’t have wanted to be a table for four in the banquette booths in the centre of the room – not with my elbows).
As you probably know, CAU stands for Carne Argentina Unica (I wonder which came first, the name or the convenient acronym?) and is the younger/cheaper sibling of Gaucho, the awfully expensive steak house that is sprinkled over the spendy bits of London. So the menu is mainly Argentine, mainly beef, but not entirely – it does wander up to Mexico, across to Spain and even, for some of the vegetarian options, over to Italy. This presented a bit of a dilemma – I wanted to try a range of dishes, but ordering chicken or fish just to make a point about the diversity of the food felt like a silly act of tokenism. So if you don’t like steak this review might not be terribly enlightening – but anyway, there’s always the starters and the desserts.
The starters were probably the most difficult decision of the evening. It really is an embarrassment of riches and you could easily have been reading about empanadas, Argentinian charcuterie or half a dozen other dishes. I was particularly torn between the swordfish carpaccio and the smoked haddock and manchego croquettes. When I asked the waitress for advice, she recommended the latter without a moment’s hesitation. That alone would have justified a tip: they were generous and delicious, half a dozen big, irregular, crunchy cylinders. Inside, the perfect contrast – a filling so smooth it was almost a béchamel, beautiful shreds of fish and tons of chives. The caper mayonnaise they came with almost felt an afterthought – creamy and bland where a bit of sharpness would have worked wonders – but it was by no means a deal breaker. I would have liked a bit more salt from the manchego but again, that was more twenty-twenty hindsight than anything else.
They almost made up for the disappointment of the other starter, something that with hindsight I probably should have known better than to order. Quesadillas were a rather sad prospect compared to the crispy loveliness of the croquettes: the tortilla itself was pretty small and, despite the blurb on the menu, was by no means “packed” with vegetables or cheese. A layer of peppers, artichokes and courgette strips with manchego (for flavour, I’d guess) and mozzarella (for texture) was, in fact, even duller than it sounds. The guacamole on the side was pleasantly zesty but not enough to save the whole thing. It was bland and stingy, everything the other starter wasn’t. It’s my fault really – normally I’m good at spotting the duffer on a menu so I’m not sure what went wrong here. There are actually quite a lot of vegetarian options on the starter menu: I hope the rest aren’t as much of an afterthought as this felt. I should have had the charcuterie after all.
The range of steaks on offer at CAU ranges from the mainstream – familiar cuts like rump and rib-eye – to the more high-end. This is where you can end up spending quite a lot of money, as you can at Gaucho: most of the speciality cuts start at the thirty pound mark and you get almost a pound of flesh for your pound of flesh. I struggled with spending that much on account of not being a Russian oligarch, so we went for the more conventional cuts on the left hand side of the menu, and it has to be said that these were a lot more keenly priced: two medallions of fillet was less than fifteen pounds, a sirloin was just shy of eighteen. Unfortunately, I had to wait slightly longer to try the steak than I was expecting. The medallions turned up perfectly medium rare as requested, but the sirloin was medium well with very little pinkness, no glorious blood seeping out onto the plate.
This is, let’s face it, a pretty terrible gaffe from a restaurant which prides itself on brilliant beef cooked brilliantly. But sometimes, first impressions aren’t everything and the way CAU dealt with it was exemplary. I was in two minds about sending it back because, in my experience, that usually means that I have to watch everyone else eating their food (never fun) and then experience everyone else watching me eat mine (possibly even less fun). But the moment I suggested to my waitress that all was not well she sprang into action: both dishes were taken away, completely redone and brought to the table at exactly the same time. I’ve racked my brains and I can’t think of a single restaurant in Reading – even at the high end – that has ever gone that far, let alone without being prompted. Very nicely done indeed, and it totally won me over.
So, once they finally arrived, they truly were perfect. The medallions were beautifully seasoned, perfectly grilled and the yielding texture when sliced was enough to render me speechless. I rarely have steak at home because I can never get it right, but eating it here made me feel like most of the places I order steak at can’t get it right either (and they certainly can’t for only fifteen pounds). The sirloin was just as good – the char and salt on the outside giving way to the softness underneath. At this point any reservations – about the location, about the loudness of the music, about the slightly irksome white swivel chairs – simply melted away. I’d have eaten this beef locked in a broom cupboard listening to the Vengaboys, if that’s what it would have taken to try it.
The accompaniments were very much second fiddle, although that was only to be expected. Chunky chips, served in a little fryer basket, were coarse and crispy, fluffy inside and perfect dunked in the tiny pots of sauce (which cost extra, I should add). The sauces themselves were a little underwhelming, in truth: “garlic and herb aioli” was all herb and no garlic, all mouth and no trousers. I got parsley and just enough tarragon to make me wish béarnaise was on the menu. Still, I’m going through a phase of really enjoying chips dipped in mayo, so it wasn’t all bad. The chimichurri was better, but possibly had a little too much vinegar and not enough of everything else. I deliberately didn’t order a blue cheese sauce because it felt inauthentic; by the end I wished I hadn’t been so prissy.
Just as CAU is all about beef it’s also all about Malbec – so much so that the wine list actually has four sections – sparkling, white, red and Malbec. I liked this, but what I really loved was that the vast majority of their wines are available in 500ml pots as well as full bottles. I really don’t understand why more restaurants don’t offer this, if only because I’m far more likely to order two carafes than I am to order two bottles. We had a Patagonian Malbec with our steaks and it was terrific – fruity but with a little smoke and not overwhelmed by the beef. Before that, while we made up our minds, we had an elderflower spritz – a very refreshing cocktail which tasted so little of alcohol that it was positively dangerous – and a very good Asturian cider.
On to desserts: I’d seen churros arrive at another table so I’d already decided I had to try them. They arrived in a little Jenga stack, liberally dusted with sugar and cinnamon, with a little pot of dulce de leche (which I have a bit of a soft spot for). Sadly I have to say that they didn’t quite go together – the sauce was a bit too thick to coat the churros and the churros were strong enough to drown out the toffee flavour. I resorted to eating the two dishes on their own (not exactly a hardship), running my finger round the pot to get the last of the dulce de leche out Nigella-style.
The other dessert, the cornflake ice cream sundae, is apparently a signature dish. I wasn’t a huge fan of it, I’m afraid. The cubes of chocolate brownie in it were crumbly delights, and the dulce de leche smeared round the inside of the sundae glass were gorgeous, but the cornflake-flavoured ice cream just felt like ice cream and the ginormous heap of cornflakes on top was impossible to eat without knocking them onto the table. I imagine it would be very popular with kids, but it wasn’t such a hit with me.
Service made a bad first impression: the greeter at the front door failed to make eye contact, which was odd, but from that point onwards it was all terrific. Our waitress was bright, personable, knowledgeable and almost faultless – recommending dishes, correcting mistakes, talking about the restaurant and making conversation without going through the motions. But more than that, there seemed to be an energy about all the staff, from the chirpy chap who brought out our replacement steaks to the barman dancing along to the eclectic mix of music. I even found their “caugirl” and “cauboy” t-shirts amusing rather than naff – it felt like they were having fun but without any of that fake mateyness which is often so jarring in chain restaurants.
The bill, including an optional 10% service charge, came to ninety-five pounds. That’s for three courses and an aperitif each and that pot of malbec. It’s funny, when the bill turned up the amount was simultaneously more than I was expecting (that fifteen pound steak had me fooled) and not as much as I thought the meal was worth.
That rather sums up how I felt about CAU, in that I didn’t quite know what to make of it. Some of the dishes are really expensive, some are affordable. The affordable ones are terrific value. The food was bloody good, but first time round it wasn’t bloody enough. The staff make it feel like an informal restaurant but the prices at the high end are actually pretty close to what Gaucho would charge. And the clientele reflected that – some of my fellow diners were properly dolled up, to the extent where I felt a bit scruffy, and others were definitely there for a much more casual evening. You could look at all that and say that CAU is a restaurant that doesn’t know what it wants to be, or you could decide that it’s good at being all things to all people. Slightly against my preconceptions – I went expecting to like the food, hate the room and be underwhelmed by the service – I strongly suspect that it’s the latter. But I’ll probably go back soon, with my most carnivorous friends, just to be certain.
CAU – 7.8
The Oracle, Bridge Street, RG1 2AQ