Takeaway review: Shake Shack

Well hello there! Welcome to this week’s review, where I go back to trying takeaways and search desperately for interesting things to say about Shake Shack.

I know my reviews never start this way. You’ve read enough of them by now, I imagine, to know the structure. I start with a preamble that puts things in context, talks about the place I’m reviewing this week and why I chose it. Is the new joint that’s opened the biggest and best? Why doesn’t anywhere in Reading do good food of this or that cuisine? Is the place I visited a few years ago still any cop? You get the idea.

Then I run you through the menu, and how prices range from bla to bla. If we’re in a restaurant, I’ll tell you what the room (or my table outside) is like, and if it’s a takeaway I tell you what I made of the delivery experience. Then I get out my Big Food Thesaurus, because every restaurant reviewer’s got one, and describe the dishes – spoiler alert, if it’s a takeaway it’s often not quite hot enough – trying to avoid wanky words like “bosky” or ones, like “unctuous”, that people bandy around without understanding what they really mean.

I also throw in some choice remarks from whoever’s eating with me that week. Because the more of somebody in the review who isn’t me the better, am I right? Usually that’s my partner ZoĂ«, who’s much more quotable than I am. But ZoĂ« is joining me for fewer reviews at the moment, because we’re going to a wedding in a couple of weeks and she wants to wear an outfit that, in her own words, “doesn’t come with guy ropes”. So other times a friend of mine comes along, and I might also spend some time describing them; these reviews don’t clock up their massive word count by themselves, you know. 

Anyway, then I tell you what the service was like, how much it costs and whether it was good value, and finally I inelegantly loop back to the preamble and tie it all together with a pretty bow. That’s the formula, and you’ve all flown with me often enough to know that perfectly well. Thanks for choosing my blog today: the emergency exits are here, here and here, and I hope you have a very pleasant onward journey.

My reason for opening the figurative kimono this week is that my takeaway from Shake Shack was so nothingy that it was a challenge to hold all the details in mind, like trying to recall a dream days after you wake up from it. At least with some dreams you actively want to remember them – winning the lottery for instance, being on holiday, or having it off with your favourite film star – but I doubt most people would long to dream about Shake Shack. I think I can understand why some “proper” restaurant reviewers spend the first half of their reviews talking about something that has nothing to do with the restaurant: they’re probably just bored.

Sorry, I should at least tell you something about Shake Shack first. It’s an American chain – yes, another one – that started life twenty years ago as a solitary hot dog stand in New York’s Madison Square Park. Restaurants like to make much of where they’ve come from when their back story is like this, possibly so you won’t pay quite so much attention to where they are now. 

And where Shake Shack is now is a big chain with two hundred and fifty locations worldwide, including ten in the U.K., the majority of them in London. They opened in the U.K. the same week as Five Guys, although Five Guys has spread further and faster, possibly because it’s backed by Charles Dunstone, the billionaire co-founder of Carphone Warehouse. That might explain why Five Guys has been ensconced in Reading for eight years, whereas customers only got to try their rival from late last year, when Shake Shack teamed up with Deliveroo Editions to start selling to the people of Reading from that dark kitchen near Phantom Brewery.

I ordered from them this week out of pure curiosity: just as with Rosa’s Thai, the other London import on Deliveroo Editions, I wanted to see what the fuss was all about. I can be as meh about burgers as the next person, quite possibly more so, but I always got the impression Shake Shack was more highly rated among burger anoraks than Five Guys, the Burger King to Five Guys’ McDonalds (although the burger chain people really want to see come to these shores is the elusive, much-fĂȘted In-N-Out Burger). So I fired up Deliveroo on my phone on Sunday night to see if they offered something that the likes of 7Bone, Honest and Gourmet Burger Kitchen – now available on Deliveroo, surreally, from the kitchen of our local Carluccio’s – didn’t. 

If they did it wasn’t immediately apparent from the menu, which was streamlined and straightforward. You can have a burger, a cheeseburger or a “SmokeShack” burger (with smoked cheese and bacon) either as a single or a double. Their vegetarian option – there’s nothing at all for vegans here – was a fried portobello mushroom stuffed with cheese.  Double burgers come in at around nine pounds and you have to buy fries separately, which pegs the price pretty much at the same level as Five Guys, Honest and 7Bone.

They also did a chicken burger and nuggets, a “flat-top hot dog” (which looked genuinely unpleasant in the photo) and a limited edition selection of Korean-influenced dishes making liberal use of gochujang. Most of the chicken dishes on the menu were described as “chick’n” which did make me wonder if it was in fact, technically, chicken. A bit of research reassured me, but it still seemed like a weird, unnecessary turn of phrase. Anyway, we ordered a couple of burgers, a couple of portions of fries and some nuggets and the whole thing came to forty pounds, not including rider tip.

As is so often the way, everything happened either a little too quickly or not quite quickly enough. Our order was on its way literally twelve minutes after we ordered, and it got to the house in close to ten minutes. It was on the lukewarm side, but I don’t know if that was down to the rider or the packaging. Shake Shack proudly proclaims that all the paper used in their boxes is from sustainable forests: that may be true but it was pretty thin and didn’t look like it offered much in the way of insulation.

ZoĂ« had picked the chicken burger – partly, it turns out, because she was a bit of an expert in this field. It looked pretty decent – a thick fillet with a crunchy coating and meat whiter than American teeth. She’d left the pickles out, owing to her long-standing aversion to vinegar, and replaced them with long crisp slices of raw onion, as a heathen would do. But she seemed to enjoy it, although she thought it needed to be hotter.

“It’s not bad. I’d compare it to the McChicken Sandwich – I used to eat that back in the day, and very good it was too. Then they they replaced it with something called the Chicken Legend in a ‘ciabatta roll’” – she conveyed the inverted commas through the power of disdain alone – “and that was rubbish. It’s dry as fuck, too much roll. It comes with a ‘cool’ mayo and I don’t like the taste of it. Now you have to have a chicken mayo sandwich from the Saver menu.”

“Don’t you have a mini fillet from KFC instead?”

“Not from the one on Broad Street” she said. I wondered if she was referring to the infamous rat incident from a few years back and then I remembered: she knew numerous people who had fallen ill shortly after eating there.

“Do you remember the McChicken Premiere? That one came in fake focaccia bread, and the advert had Dani Behr, dead behind the eyes, desperately pretending to sound excited about a chicken burger.”

“Never heard of it.”

I think ZoĂ« ordered better than I did. I’d chosen the SmokeStack Double, the most expensive burger on their menu, a double patty with cheese, bacon and chopped cherry peppers. The way it had been packaged – part-wrapped but left open – might have been visually appealing, but it meant it was colder than it needed to be, and most of the cherry peppers stayed stuck to the paper when I picked the burger up. The remainder hung around, adding a sweet crunch that jarred with everything else.

Again, if it had been hot it might have been nicer, but I didn’t feel any real difference in quality between this and Burger King, let alone Shake Shack’s more direct competitors. The bacon was nice, the patties were reasonable – cooked well done, even though I hadn’t ticked the box to request that – but I struggled to think of a burger I’d had in Reading that left me as ambivalent as this. 7Bone may be a grease overload, but at least it tastes of something. Honest’s burgers are probably the benchmark. Reading’s street food options, whether it’s Boigers or the sadly-dormant Meat Juice, beat Shake Shack hands down day in, day out. And I couldn’t help but think of plucky little Smash N Grab, out on Cemetery Junction, infinitely more deserving of my money than this, even if their fries need work.

Shake Shack’s fries, by the way, are crinkle cut – that’s their shtick – and they weren’t bad, if a tad lukewarm. They were at least well salted, and I’ve always suspected that crinkle cut chips are just inherently better. Zoe had gone for the gochujang ones, which merely meant that they gave you little plastic pots of bacon and spring onions to sprinkle on top and a tub of gochujang mayo to dip it in. I’m not sure much sustainable paper was involved in all those tubs, and I’m also not sure it was worth the additional one pound fifty. “It’s real bacon though” said ZoĂ«, her expectations low enough by this stage that this came as a pleasant surprise.

Finally, we’d gone for some of the gochujang “chick’n” bites. The menu said that these came with gochujang glaze and another tub of that mayo. I expected from that description that they would indeed be glazed, but actually they were coated and topped with a meagre drizzle of gochujang sauce which only covered three of the ten nuggets. The taste was actually quite pleasant: there’s a wonderful, deep, savoury note to gochujang, with a slight hint of fermentation and funk. But the texture was woeful, the coating soggy and pappy underneath, no crunch to be seen. The whole thing was so woolly and unmemorable that we left a fair few of them, including one weird mutant ubernugget that was as big as three normal ones. Imagine fried chicken you don’t feel like finishing. That used to be a lot more difficult for me to do before I ordered from Shake Shack. 

I found myself thinking of Honest’s recent Thai chicken special, fried chicken thigh honking with fish sauce and a honey sriracha glaze, topped with Thai slaw, ranch dressing and cheese. It’s one of the best things they’ve ever done, and one of the finest burgers I’ve had. I loved it so much I ate it twice – at the start of the month, outside, on Market Square, and again at the end, at home, after trekking into town to click and collect on the final day of the month, because I wanted to eat it one more time before they discontinued it. Compared to that, Shake Shack wasn’t even a parody. It was a travesty.

When I first finished my takeaway from Shake Shack I think I might have been in a salt and additive-induced coma. “It wasn’t that bad” I thought to myself, “except that it wasn’t hot enough. But if you lived north of the river, and they were close to you, it might be worth a delivery.” But now I now think that was the gochujang talking. Because really, Shake Shack feels like a boring, bland way of parting a gastronomic fool and their money. 

So if you live in Caversham, and I know legions of my readers do, don’t order from Shake Shack. Get your burger from the Last Crumb instead. If you’re out east, give Smash N Grab a go. If you’re in town on the right lunchtime, head for Blue Collar. And if you’re near the town centre, go to Bluegrass, or 7Bone, or Honest, or the Lyndhurst, or King’s Grill. Go to Burger King, for that matter. Go literally anywhere else, so that one day Shake Shack’s marketing people and the experts at Deliveroo Editions realise that a town with a vibrant food culture won’t be fobbed off with some mediocre pap just because it has a few restaurants up in London. That kind of bollocks might work in Basingstoke or Bracknell, but it simply won’t wash here.

I’ll leave the last word to ZoĂ«, who summed it up neatly as she ruefully tackled one of those stodgy nuggets. 

“You’d be better off going to Gurt Wings, where you could get three massive strips and a fuckload of tater tots for the same money. That’s the thing, isn’t it? Indies do it better.”

They do. They nearly always do.

Shake Shack

https://deliveroo.co.uk/menu/reading/reading-editions/shake-shack-editions-rea
Order via: Deliveroo only

Restaurant review: O PortuguĂȘs

O PortuguĂȘs closed in March 2023. I’ve left the review up for posterity.

As far as hospitality is concerned, one of the hardest things you can do right now is give somewhere a bad review. For much of last year many reviewers, professional and amateur, thought that you shouldn’t do it at all. If you didn’t like somewhere, they said, you should maintain a dignified silence and write instead about the places you like. I’ve never subscribed to that point of view: it’s somewhat Pollyanna to only talk about the brilliant, and warning people about the iffy is every bit as much of a public service. 

Nonetheless, bad reviews remain the trickiest to carry off. I don’t mean a hatchet job. I know those are fun to read – they can be fun to write – but somewhere has to be really awful to justify one of those. For instance, I went to TGI Friday or Taco Bell with an open mind, but both times it soon became apparent that it was going to be one of those nights, and one of those meals. But opportunities to write that kind of review are vanishingly few and far between: I don’t choose anywhere confident that I’ll have a bad time, rubbing my hands at the prospect. 

The rest of the time, if you don’t like a meal, you’re putting the boot into an independent business. Somebody’s baby, some people’s livelihoods. It can feel like kicking a puppy. So you try and be constructive, get the tone right, find good stuff to offset the bad. Some of my attempts at this have worked better than others, although I’ve definitely softened over the years. And this year, the review I found the most difficult was when I had takeaway from O PortuguĂȘs, the new Portuguese restaurant on the Wokingham Road. 

O PortuguĂȘs had looked great on paper – I really wanted to like it, but I wanted to like it more than I did. Some dishes showed promise, others were less successful. The one that came in for the most criticism was my other half’s grilled chicken, which she dubbed “a carcass covered in tasty skin” with “more bones than Cemetery Junction” (this is a trick, incidentally, we all use with negative reviews: if you’re quoting someone else, you can at least play the good cop).

I really didn’t enjoy publishing that one, but to their credit the restaurant got in touch with me about it and took my feedback constructively (to my face, anyway: privately they might have called me every name under the sun). They agreed that some of their dishes maybe hadn’t travelled as well as they should, and they hoped I would give them another try once restaurants were allowed to reopen. I told them I would.

I couldn’t help but think of Thames Lido, where I’d eaten in May. I put a few pictures up on Instagram, saying some dishes were good and some could have been better, only to get an unsolicited direct message from the chef there. “May I suggest you don’t go out so much and cook a bit more at home? I’m sure we’d all love to see the photos” The difference in attitude couldn’t have been more stark.

Additionally, one of O PortuguĂȘs’ devoted customers got in touch advising me that I should give them another try. She was Portuguese, and was a big fan of their food. She told me that there was nothing better than grabbing a prego steak roll from them and eating it straight away in Palmer Park. Put that way it sounded like a lovely thing to do, so I decided to pay them a midweek visit and try O PortuguĂȘs properly, in the flesh. My accomplice this week was my friend Nick, who I met a couple of years ago on Twitter through our mutual admiration for car crash Tory election candidate Craig Morley.

The building that houses O PortuguĂȘs used to be Colley’s Supper Rooms, and then Bart’s and a purgatorial-sounding place called Smokey’s House, but it looks somehow right as O PortuguĂȘs, on the corner of the Wokingham Road and St Bartholemew’s Road, one of the handsome streets on the perimeter of Palmer Park. They’ve done a good job with their outside space on both sides, and I’ve often walked past over the last few months envying people sitting outside with a cold Super Bock, enjoying dinner with friends. 

We asked for a table out front of the restaurant, to make the most of the remaining rays of sun. The interior looks relatively unchanged from when it was Bart’s, with two dining rooms, a bar and a separate counter with cakes and pastries. I got the impression that O PortuguĂȘs was a little bit of everything, somewhere you could go for a galao and a cake, lunch, a full on meal or a few drinks and that aforementioned steak roll. The main difference is that indoors it’s table service, whereas if you’re eating outside you go up to the counter, order and pay. Maybe they’ve some people do a runner, but it felt like a strange distinction.

O PortuguĂȘs’ menu isn’t available online (except the bits of it that are on delivery apps) but the hard copy we looked at had plenty to tempt at a wide range of price points. The petiscos start at three pounds and go up to around seven, where they overlap with a separate, smaller, section of starters. Main courses start at nine pounds but go all the way up to twenty. Our waitress told us which dishes they didn’t have that day – it’s always strangely reassuring to know that they sell out of some things, and when they’re gone they’re gone.

I’ve been on duty with plenty of different people by now, and they all have different styles. Some seem oblivious to the experience, like my friend Jerry. Some, like my friend Reggie, get self-conscious and worry about being quoted saying something that casts them in a bad light. But few throw themselves into it with quite as much gay abandon as Nick: I always let my companion pick their food first, but I think he took it as a personal challenge.

“Let’s have the snails and the gizzards” he said, a sentence I’ve never heard before and will probably never hear again.

“Have you ever had snails or gizzards before?”

“No. But that’s kind of the point, isn’t it?”

I explained that maybe we should try one or the other but not both, and I scuttled up to the counter to order our starters.

“What are your gizzards like?” I said (a sentence, at a guess, that the woman behind the counter had also never heard before). “I’ve had ones in the past which are really firm and meaty, and others that can be a little rubbery.”

“I don’t really like them much, we have other dishes that are better.” Well, you had to credit her honesty. Our drinks came first, so Nick and I nursed a Super Bock each – not on draft the day we went, sadly, but lovely and refreshing all the same.

“This reminds me of the first beer on holiday” I said, thinking fondly of trips to Porto and Lisbon.

“There’s something about that first beer” Nick concurred, and talked about the relative benefits of Efe, Mythos and Estrella (or more precisely, how much we missed holidays where you can drink those beers) before concluding that, however many IPAs and DIPAs we might clock up on Untappd we probably couldn’t tell any of those Eurolagers apart in a blind taste test.

“It’s funny how every country has its own lager – more than one, usually – but Britain doesn’t have one” said Nick.

“I suppose we have Carlsberg – brewed in the U.K. by Danes. That’s as close as it gets.”

Our first starter to come out was that legendary prego steak roll, cut in half to allow sharing. I’m can confirm that my Portuguese correspondent was right on the money about this, and it was a superb place to begin. The roll seemed to be a cut above the slightly wan one I’d had when I ordered takeaway, and the steak in it was gorgeous – thick, tender and liberally studded with garlic. I could easily have eaten one of these to myself, and at four pounds fifty it was hard to imagine a better value lunch in Reading.

We’d also chosen the salt cod salad, a dish which was just as delicious in a completely different way – firm flakes of bacalhau, with almost no bones, a few bits of it slightly blackened, in a fantastic tangle of sweet peppers, the whole thing strewn with parsley and mixed with oil and vinegar in a way that balanced sharpness and fruitiness perfectly. All it needed was some more of that bread to mop up the last of the dressing, although that was our mistake for not ordering some (“I’d have that cod and peppers starter again right now”, Nick texted me this evening as I was in the middle of writing this).

Still, every rose has its thorn, and in this case our metaphorical thorn was a large bowl of very small snails which looked like it had come from a beachcomber rather than a kitchen. The only times I’ve enjoyed snails they’ve been much bigger, drenched in garlic butter and cooked in such a way that the shell is the only real evidence of what you’re eating. These, by contrast, were still poking out of their tiny houses, feelers glaring at you, which was disconcerting. Getting them out of the shell with a bog standard dinner fork was a challenge, although Nick developed quite an aptitude for it. 

“You can’t fault the portion size for three quid” said Nick. “How many do you think are in here?”

“About a hundred? That means each one costs about three pence.” 

He soldiered on for a bit – to my shame, I couldn’t go near them – before giving up after he’d eaten about a dozen. “Still, it’s not like we’ve wasted a lot of money. I’m glad I’ve tried them.”

Sitting there on the edge of the park, at a table bathed in sunshine I got that feeling that restaurants are so good at supplying – and which I need more than ever – of being elsewhere. The other table outside was occupied by some young Portuguese chaps, and when I went in to order our mains I waited while a group of people at the counter had a vocal disagreement with the restaurant staff in Portuguese. Goodness knows what it was about, because I couldn’t understand a word. But it was huge fun to watch  – Portuguese sounds like Spanish spoken by Sean Connery – and it reminded me of that quote about not caring what language an opera is sung in so long as it’s one you don’t understand.

Eventually one of the wait staff took me over to the bar to place my order. “They didn’t like one of their dishes, so they were claiming it wasn’t fresh” she said, rolling her eyes. I ordered our main courses and a couple of glasses of vinho verde and refreshingly, she downsold me (“the most expensive one is too dry, have this one instead”). She was right, too: it was beautifully fresh with a tiny hint of effervescence on the tongue.

Our mains took half an hour after that – a little on the slow side, though we brought it on ourselves by ordering them after we’d finished our starters. Both were knockout. Nick had chosen the espetade de carne, a whopping skewer of beef and pork which came with rice and chips. The chips were lovely, crispy things – probably from a pack but none the worse for it, and much better than the takeaway chips I’d tried earlier in the year. But of course the meat was the feature attraction, and really nicely done. The pork was good, if slightly on the dry side, but the beef was magnificent – very well seasoned and a little pink in the middle. Nick was happy – and, because he couldn’t finish it, it so was I.

I was delighted with my main course. Octopus doesn’t feature often on menus and when the wait staff told me it was fresh, not frozen, I had to order it. I’m used to eating octopus which has been cooked on the grill (after plenty of marination), but O Portugues’ was exceptionally tender – braised, at a guess – swimming in oil and garlic and covered with a layer of soft, sweet onion. At nineteen pounds this is one of the most expensive main courses they do, but it was such a joy to eat. Only the accompaniments let it down – I liked the garlic roasted baby potatoes, but the array of veg felt a little overcooked and unremarkable. Something roasted, more Mediterranean, would have worked better.  

We had one more beer and as I went up to pay I told the staff how much we’d enjoyed our meal. He asked me to put something on Facebook to that effect and I promised I would. Service was excellent all evening, and when I told them that the snails were the only thing we hadn’t loved the waitress who had warned me off the gizzards said “I don’t like snails either”. It was that kind of place: no-nonsense, candid but with plenty to be proud of. Our meal – three starters, two mains and three drinks apiece – came to seventy-six pounds, not including tip, which strikes me as decent value. We dashed to the Weather Station in time for last orders, and found a very strong imperial stout with which to finish a marvellous evening.

I’m so glad I went back to O PortuguĂȘs. When I first reviewed their takeaway they’d barely operated as a restaurant, and they were – like many hospitality businesses – just muddling through, getting through one day at a time. I suspected that their food, eaten in, could be markedly different, but even so it really cheered me to see them doing what they do so well. 

They remind me of the best of Portuguese food that I’ve had on my travels – completely unpretentious, slightly unsung but, at its best, up there with anything you can eat in Europe. I love what they’ve done creating a little corner of Iberia on that little corner of the Wokingham Road, and I can well imagine sitting outside one lunchtime before the last of the good weather leaves us, steak roll in one hand and Super Bock in the other. What could be finer than that, except braised octopus or that fresh, sharp salt cod salad? 

Best of all, because every day is a school day, I learned a valuable lesson by going back to O PortuguĂȘs. I paid them a visit because they were so grown up about my feedback last time around – no meltdown on social media, no passive aggressive direct messages, just a quiet determination that they would and could do even better. It’s a salutary reminder: good restaurants are always doing their best, growing, learning and evolving. Fingers crossed that restaurant reviewers never stop doing that, too.

O PortuguĂȘs – 7.7
21 Wokingham Road, Reading, RG6 1LE
0118 9268949

https://www.facebook.com/OPortuguesInTown

CafĂ© review: CafĂ© Yolk

N.B. As of March 2022, CafĂ© Yolk no longer uses Anonymous Coffee as a supplier and their coffee now isn’t as good. That was a factor in the rating I gave them, so it’s probably worth bearing in mind.

When I started to re-review venues this month, I had a couple of criteria in mind when deciding where to go. The older the review the more sense it made to return, to see whether things had changed. But also, the stronger my feelings at the time the more I thought I should try a restaurant again. With the places I liked, like Pepe Sale, I wanted to see whether they had stood the test of time. But even more interesting, I think, were the ones I’d enjoyed less.

If they’d survived all this time then either they’d fixed whatever the issues were, or – and this is more likely – I was plain wrong about them at the time. And this brings us neatly to CafĂ© Yolk, which I first visited in November 2013. At that time I didn’t get the appeal, and I said so, and it generated the first controversy on this blog as a number of people lined up in the comments to tell me how very wrong I was (one of them, it turned out, worked for CafĂ© Yolk, a fact he neglected to mention at the time). 

I didn’t do it to be controversial – clickbait was barely a thing in 2013 – but it was my first experience of putting my head above the parapet, and it prepared me well, for example, for saying, a couple of months later, that I reckoned Sweeney & Todd wasn’t much cop. This was before culture war was a thing, back in the mists of time when you could express opinions on the internet without being hit with a tidal wave of bile. They were more innocent days. 

Anyway, nearly eight years has passed, and in that time Yolk has expanded, thrived and embraced social media. It has a dedicated fan base, many of whom would no doubt read my review from 2013 and not recognise the place I described back then. In the intervening years a friend of mine raved about Yolk, so I went there with her and had some far happier meals. And more recently, a number of people have told me on social media that I really ought to give it another go on duty, so I headed there on a sunny weekday for lunch with my other half Zoë in order to check it out.

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Pub review: Chef Stevie’s Caribbean Kitchen at The Butler

In August 2022 Chef Stevie announced that he was leaving the Butler and moving to Windsor. I’ve left the review up for posterity.

Opening and running a restaurant is hard work. You have to find premises, sort out a lease, decide your concept, pick your staff, choose your suppliers, design your menu, set up your social media, get people through the door, get them to come back, replace your staff when some of them leave. The list goes on. 

That’s at the best of times, but the last year has hardly been that. Now you can add in navigating the complexities of furlough and bounceback loans, applying for grants, retaining your staff, getting your head round the rule of six, track and trace, “hygiene theatre” and having to close or reopen at the drop of the hat based on government fiat and what tier system is in use this week. And you can also bung in asking people nicely to wear masks so they don’t risk infecting your unvaccinated staff and closing because you have been pinged, or because your staff have and you don’t have enough left to be able to trade. It’s hard work. I sometimes wonder why anybody does it.

Most people dip their toe in the water rather than diving in at the deep end, and there are many ways to do that. One of the most common is to start out doing street food. Get a gazebo, go to some markets, build a reputation and one day you might open your own place. Take Vegivores, which has made a roaring success of its site in Caversham. But sometimes street food is the place that exposes the gap between your daydream of feeding adoring crowds and the harsh reality of getting up early in the morning only for everything to go wrong, as this touching post from a recent Blue Collar alumnus shows.

Another route is to use someone else’s premises, the “cuckoo” approach. One of the most successful exponents of this is Anonymous Coffee, who have had coffee machines in the Tasting House, Thames Tower, Curious Lounge and the Grumpy Goat without setting up permanent premises of their own. Many people in hospitality have taken this path, from Bench Rest serving food in the Tasting House to I Love Paella, operating out of a tiny kitchen in the Oxford Road branch of Workhouse Coffee. But the most obvious synergy, if you can ever forgive me for using that word in any context, is between chefs in search of a kitchen and pubs in search of a chef.

When this works, it’s a dream. The pub wants to serve food, but doesn’t want to cook it. The chef wants to cook, but doesn’t want his or her name on a lease quite yet. And so over the years we’ve been treated to I Love Paella cooking out of The Horn before graduating to the Fisherman’s Cottage and Caucasian Spice Box (now, of course, Geo CafĂ©) operating from the Turk’s Head and later from The Island, still one of the most surreal Reading establishments I’ve ever visited. I fondly remember I Love Paella’s salt cod churros, or Caucasian Spice Box’s ajika chicken, and I may not have loved The Horn or the Turk’s Head, but the food was so good that it didn’t matter.

I got wind recently that a similar arrangement was in place over on the edge of West Reading at the Butler in Chatham Street, where an outfit called Chef Stevie’s Caribbean Kitchen had popped up and was offering a full menu of Caribbean classics. I have fond memories of the Butler: it’s a handsome building which has stood proud for many years surrounded by the architectural chaos of the old Chatham Street car park with its curving Brutalist concrete walkway and the gleaming apartment buildings that have sprung up more recently, much like the house from Up. In this week’s scorching weather I couldn’t think of a better place to try, so I headed over with my friend Graeme, last seen enduring imaginable horrors at Taco Bell.

“Don’t you want to know where we’re going?” I said as we made our way down Broad Street. In the run-up to our visit Graeme had steadfastly told me that he only wanted to find out on the day.

“No, I like a surprise. Anyway, we’re heading in the direction of KFC, so I can still dream.” Graeme has a love of the secret blend of herbs and spices that exceeds even mine: when he was recovering from Covid at the start of the year, the first thing he asked for when he was past the worst was a bucket of the Colonel’s finest.

“I have a good feeling about this place, don’t worry. I hope it will make amends for that quesadilla.”

“Nothing on earth can make up for that.” 

I felt like pointing out that he did volunteer to come to Taco Bell, but I thought better of it. But Graeme’s mood lightened immediately when we rounded the bend of Chatham Street and he saw the board outside the Butler advertising Chef Stevie’s Caribbean Kitchen. “This is great! I love Caribbean food.”

I hadn’t realised how much outside space the Butler has, but it turns out there’s quite a lot. There were plenty of tables out front in the unforgiving sun, a happy few of them sporting parasols, and initially I though it might have been fun to eat dinner with the background hum of the Chatham Street traffic. But I found out when I went in to grab a menu that there was a courtyard out back, a lovely little sloping space with a little more shade, and so our decision was made. 

The pub and the kitchen run separately, so you order your drinks at the bar and your food out back, where the kitchen operates out of a different building. The menu immediately presents a couple of problems: one is that you sort of want to eat everything, the other is that because the three most iconic mains can be served in small or large sizes ordering everything is almost a realistic possibility. None of the large mains come in over fourteen pounds, most of them are closer to eleven, and there are both vegetarian and vegan options in the form of macaroni pie and a sweet potato curry respectively.

The “sides and nibbles” section is brilliantly flexible, giving you the option to order starters, have extras with your main course or even, potentially, just go for a sort of Caribbean tapas where you try it all. The majority of them hover around the six pound mark. We sort of went for a mixture of all three of those approaches – although it soon became apparent that Graeme’s appetite was even bigger than mine, which pretty much makes him my ideal dining companion (on the walk over he was complaining about having gone up to a thirty-six inch waist in recent months: if I ever slimmed down to a thirty-six I’d probably go on a week-long bender to celebrate).

“We have to have plantain as one of our starters” he said.

“I’ve always struggled with plantain. I think it’s because I went off bananas in 1999, the year I did the cabbage soup diet so I could fit into my suit for my brother’s wedding.”

Graeme gave me an indulgent look, as if he couldn’t work out which of those two sentences was the most moronic.

“Okay, we can skip the plantain, but we have to have some of the handmade patties.”

“Salt fish?”

“Exactly.”

We narrowed it down to just the four starters and two mains and I wandered over to Stevie and his partner, who were sitting at one of the pub tables waiting for orders. It transpired that they didn’t have any patties, and after a little more to-ing and fro-ing our order was placed. 

“My friend thinks we’re going to still be hungry after this lot” I said, and she laughed.

“He hasn’t seen our portions.”

Our food came to forty-eight pounds, not including tip, and once I’d got that sorted Graeme wandered into the bar and got us a couple of very satisfying pints of Neck Oil. Really, it was perfect. The sun was shining, I had good company, a cold beer was in front of me and food was on the way. I had that feeling that this could be my next favourite place: it doesn’t often happen, maybe once every couple of years, but I could feel that familiar, dangerous sensation of my expectations gradually rising. Only what appeared to be a gathering of Reading’s Socialist Worker Party in the corner was slightly incongruous. What were socialists doing picking a pub whose name was the embodiment of servitude to the ruling classes? I guess the hard left has never been known for its sense of humour.

Our starters were uniformly excellent, even if the salt fish patties had to wait for another time. I’ve always struggled with chicken wings, but these were magnificent stuff – ten of the blighters for seven pounds, all wonderfully crispy, all yielding plenty of meat and all bloody delicious. The menu describes them as “dark rum glazed”, and that wasn’t quite true: instead they came unglazed with the dark rum sauce lurking at the bottom of the foil tray. It might have been a happy accident, but I preferred it that way – less messy, more crunchy and you could still dredge bits of chicken through the sauce and fully appreciate how sweet and boozy it was; I wouldn’t be surprised if that sauce had turned out to be 90% rum.

“Those are magnificent” said Graeme as we made inroads into the big pile of napkins that had also been brought to our table. We’d also gone for the most expensive of the starters, coconut island shrimp. These were coated in panko breadcrumbs and coconut and served with a little tub of scotch bonnet aioli. I really enjoyed these too – the texture was more fluffy than firm, but you got a good helping of plump prawns. They could have done with more of the aioli, which I liked, but our cutlery basket also had a trio of hot sauces with it so we tried them with the Baron sauce which was almost luminous yellow and very hot indeed.

“I could come here and eat these starters tapas-style every day” said Graeme, and I couldn’t have agreed more: I was already beginning to wonder when (it was no longer an if) I’d be back. That decision was vindicated by our third starter, some truly beautiful beef and jerk pork dumplings which skipped the velvet rope and headed straight for my mind palace of happy food memories. The texture of these was spot on – the filling firm and fiery, the dumpling caramelised on one side – and plonking them in the dark soya dip was hugely satisfying. Everything went perfectly with a cold IPA, too: on a hot day like that, I couldn’t think of anywhere I’d rather be.

I felt that our mains continued the momentum nicely, although Graeme wasn’t quite so sure. I’d let him pick first and he’d chosen the curry goat, which arrived in a massive portion, on the bone. Initially I’d wondered whether the plastic cutlery – more hygiene theatre – would be up to the job, but Graeme deftly demonstrated that keeping the meat on the bone would have been more of a challenge.

“I don’t know what I think of it. It’s not quite a chip shop curry sauce, but it’s quite sweet.”

I was allowed to try a bit and for what it was worth, I loved it. There was definitely a fruitiness to it, but also a heat that slowly built, and the meat was stunningly tender. It was great to see some sprigs of thyme in there too, adding a little complexity. That said, I’ve always had a sweet tooth, so maybe this was more my kind of thing than Graeme’s, although he did tell me that in a previous job he came into contact with lots of Caribbean families and was always being given Caribbean home cooking to try, so perhaps he’d been spoilt by that. In any case, any issues with a slight lack of heat were easily rectified with a slug of that highlighter-yellow hot sauce, and all was well.

Personally if I’d ordered the curry goat I would have been delighted. Instead I had to slum it with the jerk chicken, and by slum it I mean lord it. The menu claims that the chicken is marinated for twenty-four hours and drum-cooked with pimento wood, and it really looked the part: that beautiful bronzed colour and all that phenomenal crispy skin. It felt like I had the best part of a whole chicken in front of me, and the taste was superb – smokey, almost leathery, with depth of flavour that can only come from time very well spent. Eating it, there in that courtyard, off a paper plate with a plastic knife and fork I felt transported, in the best possible sense. It reminded me, in some way I couldn’t place, of eating grilled meat at a roadside ocakbasi in Turkey, of being somewhere else.

“It wasn’t bad”, Graeme said later, but I do think it was a tiny bit on the dry side.”

“I didn’t have that problem, most of it was perfectly soft.”

“That’s because you deliberately gave me a dry bit” he said. “And it was a bit without skin.”

He might have been joking, he probably was, but many a true word’s spoken in jest and I didn’t quite know him well enough yet to judge. Was I just a bad sharer?

The accompaniments were also terrific – rice and peas, all present and correct, along with a tangy tangle of pickled escovitch peppers and onions, and sticky slices of plantain which completely converted me to the stuff (“didn’t I tell you?” Graeme said, enjoying it every bit as much as I would have). But the other real beauty was the side of macaroni pie we’d ordered on the side, a glorious claggy, cheesy, comforting dish with a splendid crunchy crust. Before I ate it I questioned just how interesting it would be to have a main course of the stuff: afterwards I could well understand the appeal.

Our meal finished, both of us surprisingly full, we finished our beers and headed off to the Nag’s for the post match analysis. I would have been tempted to stay for the people watching alone – by this point a chap had turned up and greeted virtually everybody in the courtyard with the term “comrade” – but Graeme, a centrist like myself, had seen enough. 

On the way out I stopped to tell Stevie’s partner just how much we’d enjoyed our food. She had done a top notch job of looking after us all evening and she seemed really pleased with the feedback, although she accepted it with the serene confidence of somebody who knows their food is good. They’d been trading for a couple of months, she told me, and things were going well, especially as the Butler was hardly known as a food pub. She said they were going to go on Deliveroo from the following day, and we promised to recommend the food to as many people as we could.

I’m sorry, as usual, to have gone on so long. But for once I feel slightly less guilty, because I wanted to try and capture the excitement of the meal I had. Seeing someone starting out, at the beginning of a journey, not knowing where it will take them or their food is exciting. And it’s exciting to get to try it early on in that process. It takes me back to all my favourite discoveries in all the time I’ve spent writing this blog, and it reminds me that Reading’s food scene never loses its ability to surprise – that there’s always potential for the next thing to be the next big thing. And when that happens, you just know it. That scorching evening on Chatham Street, I knew it.

When I got home and explained how good my meal was to ZoĂ«, she expressed her chagrin that she’d missed out on this one. And then we got our diaries out and tried to work out when we could visit it next. The chances are pretty strong that I’ll have been there again by the time any of you make it to the Butler. Next time I want to try those patties, the roti and the chicken curry (and everything I had on this visit, even though I know that’s impossible). If you get there before me and order any of the things I didn’t try, please tell me how good they were. Make me jealous: you know you want to.

Chef Stevie’s Caribbean Kitchen – 8.1
The Butler, 85-91 Chatham Street, Reading, RG1 7DS
07780 829127

https://www.facebook.com/ChefStevieAnderson

Restaurant review: Pepe Sale

Pepe Sale closed in June 2024. I’ve left the review up for posterity.

“I’m looking forward to the full Edible Reading experience” James said when I met him at the station. He made it sound as if joining me to review a meal was some kind of theme park. The Edible Reading Experience: you have to be this smug to ride.

“It’s nothing special. There are just two rules – don’t mention the blog when we’re in the restaurant and take photos of everything you eat. Zoë’s meeting us there. Do you want to know where we’re going?”

“Don’t tell me, I don’t want to spoil it.”

“I’ve saved a good one for you. And it’s the perfect one to review this week – it’s a revisit of the first place I ever reviewed, and it came under new management last year. And it’s an Italian restaurant, which is topical after last night. Let’s hope they don’t gloat too much.”

“Sounds perfect” said James, and we ambled through town, past the side of the Broad Street Mall. James is unflappable, but he almost did a double take. “Ah, you have a Taco Bell.”

“I’m afraid so. Its popularity is a continuing mystery to me.”

Later James told me that Taco Bell’s beef is only technically 88% beef because it contains so much other gubbins. He’s full of useful information like this – with hindsight I don’t know why I didn’t invite him to come with me on duty before. He likes the finer things in life: this is a man who flew to Korea for a weekend just to learn how to cook Korean barbecue, a man who has converted his garage into a micropub. Just the person to bring along to bolster my “man of the people” credentials. 

He was also the perfect person to take to Pepe Sale, the subject of this week’s review: he’d joined ZoĂ« and me on holiday in Bologna two years ago and we’d rhapsodised together over ragu and porchetta, each meal as superb as the last. Our last holiday before lockdown was with James and his other half Liz in Copenhagen, eating magnificent food, attending a wild beer festival out in the docklands, stumbling out of brewpub after brewpub, enjoying the driverless subway trains and being too smudged to appreciate the Design Museum. We talked about coronavirus on that holiday, but with no real appreciation of what was coming, unaware of the gathering storm.

Although Pepe Sale changed hands last year the buyers kept that news quiet, presumably because they wanted a smooth transition and to retain as many regulars as possible (perhaps wisely: I remember the panic a couple of years ago when Pepe Sale showed up as for sale on a listings website). It became more apparent this year, as previous owner Toni Sale set up his “Pasta Academy”, running classes out of his gorgeous-looking kitchen, and the new owners made a small but significant change by opening on Sundays. Prior to that, Pepe Sale only opened on one Sunday every year, namely Mother’s Day. 

A few people told me last year, after visiting Pepe Sale, that it didn’t feel the same: not necessarily better or worse, but that something had changed. And that made sense, really. Toni was a big presence in the kitchen, his wife Samantha ran front of house superbly: with both of them gone, it was bound to be a different experience. When I looked at all the restaurants I’ve reviewed, trying to gauge which ones needed a repeat visit, Pepe Sale was high on the list. And so, nearly eight years after my previous review, ZoĂ«, James and I went on a Monday lunchtime to see how different it was.

Visually, you’d barely notice the restaurant has changed hands. The decor is unaltered, all high-backed chairs and marble-topped tables. The restaurant is split-level, with the smaller space up top looking out on Queens Walk and the lower level a bigger room that I’ve always found harder to like. The only real difference was that the space by the front door where Toni used to roll fresh pasta every day has been replaced by another table. No specials menu either, that I could see, which was a shame – although it might have been because we were there on a Monday lunchtime.

I might find myself saying “it might just have been that we were there on a Monday lunchtime” many times during this review, so let’s take it as read from now on. The three of us were the only customers that afternoon, and there was a nicely sleepy pace to things with our waiter (the only staff member that I saw) giving us plenty of time to sip our water, read our menus, catch up and eventually get round to making our choices.

“Were you celebrating last night?” James asked him, ever the diplomat.

“I had four Peronis and a bottle of pinot grigio” he said, his eyes smiling, even if you couldn’t see a grin behind his mask. “But I wanted England to win. I’ve lived here for so long, and my kids were born here. My little boy was devastated this morning.”

The menu hasn’t been changed one iota under the new management, so it’s virtually identical to the one I ordered from back in 2013 and probably much the same as it was when they opened. The wine list, though, printed on the other side of the menu, was far smaller than the one I’m used to. Pepe Sale’s wine list was always a selling point – a huge range, across all price points, the majority of it coming from Sardinia. It’s now a one pager, although it’s all still Italian. Perhaps Pepe Sale has a separate, bigger wine list but if so, I wasn’t shown it and I didn’t think to ask; I can well believe, though, that the events of Brexit might have reduced the amount of wines the restaurant can economically import. 

In any event, we had a very nice red from Piedmont called Otto Bucce, which was peppery and smokey and felt like good value at around twenty-seven pounds. We took those first happy sips, we broke off pieces of rosemary-studded pane carasau and we began the serious business of chatting and gossiping. Italian music was playing in the background – another change, I think – and even though James, technically, was the only person who was on holiday, somehow we all felt like we were. I love it when restaurants do that to you.

Before our starters arrived, there was a spanner in the works: our waiter materialised to let us know that they were out of avocados. Would we like to order something different, or wait ten minutes while they nipped out to get some new ones? We opted for the latter, and all I can say is that I’d like to know where they bought them from. It certainly wasn’t a supermarket – I’ve lost count of the number of times a “perfectly ripe” avocado meant “perfectly ripe in a couple of weeks” – so I’m guessing they nipped round the corner and got some from the kerbside cornucopia of the Oxford Road’s magnificent Best Foods. 

Anyway, Zoë’s starter of avocado and mushrooms in a dolcelatte sauce was a marvellous, indulgent thing and easily worth the additional wait. The avocado was ripe and buttery and the sauce, which added just enough salt and funk, was so good that ZoĂ« looked ruefully over at the empty bread basket and wished she’d saved a couple of pieces to mop it up.

James ordered a starter I ate on my visit all those years ago, mozzarella baked in radicchio with anchovies, olives and cherry tomatoes (if you want a pointer that Pepe Sale resolutely resists trends, here it is: burrata is nowhere to be seen on the menu). James enthused about it and although I didn’t try any, it looked as good as I remembered. As a rule I think the worst thing you can do to mozzarella is heat it up, but there’s something about those precious parcels of molten cheese and bitter leaf that’s properly charming, especially teamed with the hit of anchovy and the sweetness of little tomatoes. 

If that description makes you think I was suffering from starter envy, you’re probably right. I had gone for malloreddus, a Sardinian pasta speciality, which are best described as halfway between gnocchi and conchiglie, tightly curled shells, in a spicy tomato sauce with chunks of sausage. Everything worked, on paper – the sauce had a good heat, it clung nicely to the pasta and the sausage tasted decent. But somehow, it started to feel like a chore by the end, a tiny bit one-note compared to the other starters at the table. Perhaps I’d have felt differently if the sausage meat had been crumbled, finer in texture, rather than big slices of the stuff.

There was a nicely civilised pause between courses, and our mains arrived just as we were ready for them – a relief, as kitchens without much to do often rattle off the next set of dishes quicker than you’d like. ZoĂ« picked an absolute banker from the menu, chicken breast, stuffed with mozzarella and sage and wrapped in pancetta. Again I found myself gazing in envy at a pool of molten mozzarella and wishing I’d played it safer: I was allowed a forkful which reminded me what a solid, classic dish it was (it also made me miss the saltimbocca at sadly-departed Dolce Vita, halfway across town and many years ago).

James chose a dish I’ve never ordered, wild boar cutlet in a tomato sauce. It looked the part – a handsome slab of meat cut into three in a deep sauce with plenty of cherry tomatoes (“I’ve picked the two tomato-lovers’ dishes” said James). But he wasn’t wild about the texture – “it’s not a soft meat, put it that way” – and found it tougher and chewier than he’d have liked; a sharp steak knife would have helped matters along.

My dish, sea bream, was also close but not quite there. The fish was beautifully cooked, two lovely fillets with tender flesh and crisp skin, and it’s hard to go wrong with anchovies and olives (and beautifully chopped shallots). But the thing I always loved about Pepe Sale’s fish dishes was the sauce, a rich fish fumet fragrant with wine, and this felt a little thinner than I remembered. It wasn’t a bad dish by any means, but lacking a little oomph. Had it changed, or had I?

All of us went for a selection of vegetables and these were well-judged – nicely crunchy potatoes sauteed with rosemary and perfectly al dente carrots and broccoli; Pepe Sale, more than any place I can think of, taught me the virtues of not overcooking your veg.

The dessert menu is also unchanged, and is a mixture of Italian, generic and Sardinian dishes, all reasonably priced. I was tempted by the basil panna cotta, another old favourite, but James and I both went for the sweet ravioli. They were every bit as delicious as my happy memories of them, fried squares packed with gooey ricotta and orange zest, the whole thing drizzled with sweet syrup and topped with more strips of fried pastry and a little snowdrift of icing sugar. Looking back at my picture of this dish from 2013, and the mozzarella starter for that matter, I’d say this kitchen puts more effort into plating now: the camera loved it as much as I did.

Zoë’s choice was the tiramisu, and again I was allowed just enough of it to wonder if she ever ordered a bad dish. I suppose there are no surprises with tiramisu –  you know it will be boozy and rich, all cream and coffee and chocolate, and this one was no exception. “I liked it a lot, but it did make me cough” she said later. “It’s the dust of the cocoa powder and my dodgy lungs. That’s why I was never allowed Dib Dabs as a kid”. 

Our meal – three courses each, some bread, a bottle of wine and a trio of amaros to help our desserts go down – came to just over a hundred and thirty pounds, not including tip. Pepe Sale is currently running a promotion where you get 20% off your food bill Mondays to Thursdays, and without that it would have been over a hundred and fifty pounds. Looking back at my 2013 visit a similar meal for two came to eighty pounds, so prices have definitely crept up – although that’s only to be expected and our meal still felt like good value.

As we settled up, I asked our waiter how business had been since they reopened in May. He told us that they were busy at weekends, solidly booked in fact, but things were still sluggish during the week – an experience I suspect is shared by many of Reading’s restaurants. He added that having Reading’s ill-advised quarantine hotel at the end of Queens Walk had hardly helped matters, although things were recovering now. 

It did make me think about whether people would feel comfortable eating inside on a busy evening – the tables are reasonably spaced but there are no screens, and although the front of the restaurant has big double doors which could be opened for ventilation they stayed resolutely closed during our visit. It’s a shame they’ve never put any tables outside, as their neighbours ThaiGrr! and Bierhaus have chosen to, but I guess that part of town can be a bit of a wind tunnel at times. 

We carried out a debrief over beers in the garden of the Nag’s Head, and there was less consensus than I expected. ZoĂ« was the most positive about her food, but I think she ordered better than the rest of us (“that starter was great, but you know I love the ‘shrooms”). James was more equivocal, put off slightly by the toughness of that wild boar. I was somewhere in the middle, but in the back of my mind I was thinking that the food was almost exactly as it always was, and I couldn’t decide whether that was a good thing or not. We discussed it a little further, but then we were interrupted by a positively operatic fart from a shaven-headed gentleman at the table behind us which sounded like Brian Blessed molesting a tuba. We dissolved into fits of laughter, and that was that.

I feel a bit for Pepe Sale’s new owners. Talk about a no-win situation: if they make sweeping changes they’ve have messed with an institution, if they don’t they risk preserving it in aspic. And yet the restaurant barely changed in many years, so you can understand them not wanting to muck up a winning formula. I think it misses the specials and that wider wine list, and I sincerely hope they’re still making their pasta on the premises, but all in all it feels like the new owners are worthy custodians of the food: everything I had felt up to the standards of previous visits, and if anything the focus on presentation is stronger now.

And yet there’s so much more to a restaurant than the food. Aside from how Covid-cautious customers would feel eating in Pepe Sale, it’s safe to say that the real test of a restaurant is how it copes on busier evenings, whether the service and the kitchen can step up a gear to deal with the demands of a packed dining room. But not just that: it also depends whether that magical transmutation happens, where instead of just being a room full of people it becomes a wonderful buzzy place, a club where you’re lucky enough – if only for one evening – to be a member. At its best, Pepe Sale always did that. The new owners will face far sterner challenges in the months ahead than our chatty table of three on a Monday lunchtime. My fingers are crossed that they are up to them.

Pepe Sale – 7.8
3 Queens Walk, Reading, RG1 7QF
0118 9597700

http://pepesale.co.uk