Q&A: Naomi Lowe, Nibsy’s

Naomi Lowe set up Nibsy’s, Reading’s first dedicated gluten-free café, in Cross Street in 2014, following a career in investment management. In the last five years the café has gone from strength to strength and remains Reading’s only venue specifically catering to this sector of the market. Nibsy’s won the Reading Retail Award for Best Café in 2017. Naomi is currently writing her first book of recipes. She lives with her husband and two children off the Oxford Road.

What are you missing most while we’re all in lockdown?
Losing my “rhythm” and not being able to see my mum.

What’s the biggest difference you notice between corporate life and running a café?
Corporate life was easy. Running a coffee shop takes a lot more out of me (but gives back, too). I could go on about the differences and sacrifices I’ve had to make, but the reward and the team, the people and the sense of achievement are worth the effort.

What’s your favourite thing about Reading?
The Oxford Road – it feels like home. And I like that Reading is big enough to feel anonymous but small enough to have a sense of community.

What’s the best meal you’ve ever eaten?
I feel like I should say L’Ortolan as it was the most expensive and memorable meal (it was a birthday present). But the happy memories are of when I used to grab a bag of chips from Smarts fish and chip shop in Henley and sit by the river with my boyfriend, now husband. They were consistently the best chips I’ve ever eaten. I don’t think they are run by the same people anymore.

What was your most embarrassing moment?
I’ve been calling a regular customer Martin for five years. He recently started following our Instagram page and it turns out his name is Tom. I’ll put that right when we re-open.

What’s your earliest memory of food?
Eating digestive biscuits in bed, which my mum would bring me as a late night snack when I was a toddler.

How do you relax?
With a smoke and glass of wine, in the garden.

You opened Nibsy’s six years ago. How much do you think the food scene has changed for the gluten intolerant since then?
Massively changed for the better – it’s rare to go out and not have a few decent options. 

Where will you go for your first meal out after lockdown?
Probably Pho. There’s one dish that I always have –  the vermicelli noodles with mushroom and tofu. I don’t eat out very often, and am a sucker for sticking to what I like. Plus, I am comfortable eating there on my own: as I get older, “me time” is like gold.

What is your favourite word?
Tricky, but the first two words that come to mind are “bobble” and “yes”. Sorry, these are pretty random! But I’ll explain: “bobble” because it sounds like a happy word. And “yes” because it was the first word I ever said, and is generally a positive word.

What one film can you watch over and over again?
I suppose I’d have to say E.T. because it’s the film I’ve watched more than any other. Although my seven year old is watching Ratatouille on repeat at the moment and I love it: the story, the music, and the message “anyone can cook”. That’s nice to hear while I’m writing the recipe book. Series wise, the one I have watched twice is Breaking Bad: nothing else has come close.

Who are your biggest influences in the world of food and drink?
John Richardson, because of the knowledge he shares in his help books for coffee shop and café owners, and Gordon Ramsay because I love Kitchen Nightmares.

Where is your happy place?
At my mum’s little place in north-west London or my dad’s, in the south of France in a sleepy village called Auzas. Nothing happens there, the church bell rings every hour – even through the night – but the calm and fresh air is like nothing else. And he makes a great curry and plays his old vinyl.

Normally I ask people what their favourite crisps are. What’s your favourite gluten-free snack?
No, crisps ARE my go-to snack. My favourite brand is the special large bag of salt and vinegar ones that the Co-op do – I love these because they are so salty and vinegary. Otherwise, a specifically gluten-free snack would be the granola bars that we make and sell at the coffee shop.

What is the worst job you’ve done?
A temp job in my early twenties, in a virtually windowless building just off Oxford Street. I answered calls and filled in job sheets for engineers to fix faulty toilets and equipment. I was mostly on my own, which was the worst part. I only stuck at it a week or two.

What is your most unappealing habit?
I wanted to ask my husband for help on this one. He said “screaming at your husband.”

What’s your guiltiest pleasure when it comes to food?
Late night scoops of crunchy peanut butter before bed.

Who would play you in the film of your life?
Having racked my brain, there’s only one actress that springs to mind – Julia Stiles.

Tell us something people might not know about you.
I’m distantly related to Bram Stoker, the author of Dracula.

Describe yourself in three words.
Warm, pragmatic, thinker.

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